Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
688 Reviews
4.9

688 Reviews

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688 Reviews of Bill Fallon

October 09, 2025

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Employee Rating

Service was professional. All questions were heard and answered in a patient, professional and concise manner. Overall the entire experience was pleasant and peaceful. More

by jdonat
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

October 02, 2025

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The dealership is prompt when getting started to work on the vehicle and I'm usually out in a very timely manner. The waiting area is nice and is clean. The team provides appropriate feedback on any issue More

by TAGALUSHA
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 28, 2025

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Great service department. Goes above and beyond to provide expert knowledge and provide a good preventative service that could develop into future repair issues. More

by JMOLNAR1
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin , Bill McGrath

September 27, 2025

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Great staff as always! Super friendly with a quick but thorough service. Love coming here. More

by nicolexl
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 25, 2025

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A great organization from sales to the service depts. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. More

by 63LGMK
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Recommend Dealer
Yes

September 24, 2025

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Colonial was very professional, courteous and transparent with the process, timing and communication of my entire experience. More

by mgauld21
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 20, 2025

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A great and trusted experience. Appreciate the transparency of what they’re seeing with the vehicle and letting you know about additional services they will provide with min warrant More

by jsmith1504
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Recommend Dealer
Yes

September 19, 2025

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I found the entire experience very easy and the work done as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. More

by jmon92960
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 18, 2025

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Employee Rating

Good service and nice person here I like here and will come again. Car is good and people here nice too, that make you feel happy More

by linhuaxiu01
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 16, 2025

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Employee Rating

Bill Fallon is an excellent service advisor and it is always a pleasure working with him on my service needs for my 2024 Tiguan More

by JACKIEBD
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Recommend Dealer
Yes

Other Employees Tagged: Pierre Saliba

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