Bill Fallon

Great service department. Goes above and beyond to provide expert knowledge and provide a good preventative service that could develop into future repair issues. Goes above and beyond to provide expert knowledge and provide a good preventative service that could develop into future repair issues. More

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Great staff as always! Super friendly with a quick but thorough service. Love coming here. Super friendly with a quick but thorough service. Love coming here. More

by nicolexl Verified Customer Verified Customer

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A great organization from sales to the service depts. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. More

by 63LGMK Verified Customer Verified Customer

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Colonial was very professional, courteous and transparent with the process, timing and communication of my entire experience. with the process, timing and communication of my entire experience. More

by mgauld21 Verified Customer Verified Customer

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A great and trusted experience. Appreciate the transparency of what they’re seeing with the vehicle and letting you know about additional services they will provide with min warrant Appreciate the transparency of what they’re seeing with the vehicle and letting you know about additional services they will provide with min warranty or at no additional cost. More

by jsmith1504 Verified Customer Verified Customer

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I found the entire experience very easy and the work done as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. More

by jmon92960 Verified Customer Verified Customer

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Good service and nice person here I like here and will come again. Car is good and people here nice too, that make you feel happy come again. Car is good and people here nice too, that make you feel happy More

by linhuaxiu01 Verified Customer Verified Customer

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Bill Fallon is an excellent service advisor and it is always a pleasure working with him on my service needs for my 2024 Tiguan always a pleasure working with him on my service needs for my 2024 Tiguan More

by JACKIEBD Verified Customer Verified Customer

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Very good service department with a knowledgeable staff and very courteous to talk with about issues. and very courteous to talk with about issues. More

by bdauphin71 Verified Customer Verified Customer

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Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they do a great job communicating on timelines, etc. And the service work is always first class! More

by scousevet Verified Customer Verified Customer

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