Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
687 Reviews
4.9

687 Reviews

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687 Reviews of Bill Fallon

October 02, 2025

Dealership Rating
Employee Rating

The dealership is prompt when getting started to work on the vehicle and I'm usually out in a very timely manner. The waiting area is nice and is clean. The team provides appropriate feedback on any issue More

by TAGALUSHA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 28, 2025

Dealership Rating
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Great service department. Goes above and beyond to provide expert knowledge and provide a good preventative service that could develop into future repair issues. More

by JMOLNAR1
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin , Bill McGrath

September 27, 2025

Dealership Rating
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Great staff as always! Super friendly with a quick but thorough service. Love coming here. More

by nicolexl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 25, 2025

Dealership Rating
Employee Rating

A great organization from sales to the service depts. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. More

by 63LGMK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 24, 2025

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Colonial was very professional, courteous and transparent with the process, timing and communication of my entire experience. More

by mgauld21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 20, 2025

Dealership Rating
Employee Rating

A great and trusted experience. Appreciate the transparency of what they’re seeing with the vehicle and letting you know about additional services they will provide with min warrant More

by jsmith1504
Service Price Transparency
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Recommend Dealer
Yes

September 19, 2025

Dealership Rating
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I found the entire experience very easy and the work done as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. More

by jmon92960
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 18, 2025

Dealership Rating
Employee Rating

Good service and nice person here I like here and will come again. Car is good and people here nice too, that make you feel happy More

by linhuaxiu01
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

September 16, 2025

Dealership Rating
Employee Rating

Bill Fallon is an excellent service advisor and it is always a pleasure working with him on my service needs for my 2024 Tiguan More

by JACKIEBD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pierre Saliba

September 10, 2025

Dealership Rating
Employee Rating

Very good service department with a knowledgeable staff and very courteous to talk with about issues. More

by bdauphin71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath

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