

Bill Fallon
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
687 Reviews
Write a Review687 Reviews of Bill Fallon
October 02, 2025
The dealership is prompt when getting started to work on the vehicle and I'm usually out in a very timely manner. The waiting area is nice and is clean. The team provides appropriate feedback on any issue the vehicle and I'm usually out in a very timely manner. The waiting area is nice and is clean. The team provides appropriate feedback on any issues. More
Other Employees Tagged: Jon Lacey, Dylan Begin
September 28, 2025
Great service department. Goes above and beyond to provide expert knowledge and provide a good preventative service that could develop into future repair issues. Goes above and beyond to provide expert knowledge and provide a good preventative service that could develop into future repair issues. More
Other Employees Tagged: Jon Lacey, Dylan Begin , Bill McGrath
September 27, 2025
Great staff as always! Super friendly with a quick but thorough service. Love coming here. Super friendly with a quick but thorough service. Love coming here. More
Other Employees Tagged: Jon Lacey, Dylan Begin
September 25, 2025
A great organization from sales to the service depts. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. More
Other Employees Tagged: Bill Mcgrath, Pierre Saliba, Gina Martinez, Jon Lacey, Dylan Begin, Brendan Gallagher, Patrick Gloss, Tara Magaw
September 24, 2025
Colonial was very professional, courteous and transparent with the process, timing and communication of my entire experience. with the process, timing and communication of my entire experience. More
Other Employees Tagged: Jon Lacey, Dylan Begin
September 20, 2025
A great and trusted experience. Appreciate the transparency of what they’re seeing with the vehicle and letting you know about additional services they will provide with min warrant Appreciate the transparency of what they’re seeing with the vehicle and letting you know about additional services they will provide with min warranty or at no additional cost. More
September 19, 2025
I found the entire experience very easy and the work done as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. More
Other Employees Tagged: Jon Lacey, Dylan Begin
September 18, 2025
Good service and nice person here I like here and will come again. Car is good and people here nice too, that make you feel happy come again. Car is good and people here nice too, that make you feel happy More
Other Employees Tagged: Jon Lacey, Dylan Begin
September 16, 2025
Bill Fallon is an excellent service advisor and it is always a pleasure working with him on my service needs for my 2024 Tiguan always a pleasure working with him on my service needs for my 2024 Tiguan More
Other Employees Tagged: Pierre Saliba
September 10, 2025
Very good service department with a knowledgeable staff and very courteous to talk with about issues. and very courteous to talk with about issues. More
Other Employees Tagged: Bill Mcgrath


