539 Reviews
Write a Review539 Reviews of Bill Gaines
January 06, 2015
Total satisfaction I recently bought my second Highlander from Frankfort Toyota and It was one of the easiest buying experiences I have had . Everyone involved was extra I recently bought my second Highlander from Frankfort Toyota and It was one of the easiest buying experiences I have had . Everyone involved was extra helpful during the purchase as well as after . I worked very closely with Tim and Skeet and they make a heck of a team . Plan on buying from them again . More
Other Employees Tagged: Skeet Tuttle
January 05, 2015
So Happy with Corolla Gave me a great deal on a trade in for my daughter.. She has 2 children & they needed to be in a bigger car so they wouldn't be hurt in an accident.. Gave me a great deal on a trade in for my daughter.. She has 2 children & they needed to be in a bigger car so they wouldn't be hurt in an accident... More
Other Employees Tagged: "Elvis" Scott Davis, Beth Kaiser , David Burnside, Sam Gaines
December 31, 2014
Very good experience they did an excellent job. They knew what I was looking for ,so therefore had several cars for me to compare and make a choice. They answered my quest they did an excellent job. They knew what I was looking for ,so therefore had several cars for me to compare and make a choice. They answered my questions and helped it to be a very good experience. More
Other Employees Tagged: Steve Tewell , Eric Potter
December 31, 2014
Excellent Service! It took us awhile to find the right car bUT Sarah was helpful throughout the whole process. I never felt rushed and she was very patient even when I c It took us awhile to find the right car bUT Sarah was helpful throughout the whole process. I never felt rushed and she was very patient even when I couldn't make up my mind. I always felt like my happiness was her first priority and she was very nice and personable. Definitely recommend to anyone and I wouldn't go anywhere else! More
Other Employees Tagged: Sarah Mahmoud
December 29, 2014
Easy experience After checking on line with all the Toyota dealerships in the area, I only found one that had the model year of the vehicle I wanted in the price rang After checking on line with all the Toyota dealerships in the area, I only found one that had the model year of the vehicle I wanted in the price range I was willing to pay. Tana Bentley emailed the vehicle information to me even though she was at home sick with the flu. We corresponded several times during the course of the day making all the arrangements including pricing. I just had to go to the dealership test drive and deal with financing with Bill. Since Tana was out sick, Steve Tewell assisted me at the dealership with test driving and going over the vehicle. Both Steve and Tana were very easy to talk to and extremely friend. The whole process was fast and easy. I will definitely recommend Glenn Toyota! More
Other Employees Tagged: Steve Tewell
December 27, 2014
First Purchase I just purchased a 2015 Highlander from Glenn Toyota. My experience was excellent. Both the salesman and office staff were great. The ease of purchase I just purchased a 2015 Highlander from Glenn Toyota. My experience was excellent. Both the salesman and office staff were great. The ease of purchase and customer service were all I could ask for. Tim explained the features in detail, linked my phone, and offered help if needed at any time in the future. More
December 22, 2014
Best of the best I have purchases @ 10 vehicles in the past 10 years from Elvis Davis and David Burnside and they have never disappointed. I never look elsewhere, just I have purchases @ 10 vehicles in the past 10 years from Elvis Davis and David Burnside and they have never disappointed. I never look elsewhere, just call and tell them what I want and they take it from there. Great dealership!! More
Other Employees Tagged: "Elvis" Scott Davis , David Burnside
December 01, 2014
Excellent Incentives. My Sales Person, David Burnside was very helpful in explaining the Sales Process and the interworkings of my new 2014.5 Camry. Everyone at Glenn Toy My Sales Person, David Burnside was very helpful in explaining the Sales Process and the interworkings of my new 2014.5 Camry. Everyone at Glenn Toyota was professional and businesslike. David and the Special Incentives are what sold the Camry to me. Thanks. More
Other Employees Tagged: David Burnside
November 30, 2014
Highlander Purchase Great team! They took care of us and treated us well. Billy G. was great to work with along with Eric and B. Gaines. Jared was super sharp on electron Great team! They took care of us and treated us well. Billy G. was great to work with along with Eric and B. Gaines. Jared was super sharp on electronics- explaining dvd system and rear entertainment package. More
Other Employees Tagged: Eric Potter
November 19, 2014
Great customer service! We bought a new Scion TC from Jimmy Williams. The experience was a no hassle, quick, and easy ordeal. We are very pleased with the help, sport, and s We bought a new Scion TC from Jimmy Williams. The experience was a no hassle, quick, and easy ordeal. We are very pleased with the help, sport, and service that we received from Jimmy. We would definitely recommend using Glenn Toyota to buy your next car. Thanks again Jimmy. More
Other Employees Tagged: Jimmy Williams