539 Reviews
Write a Review539 Reviews of Bill Gaines
February 22, 2015
Buyer Friendly Sales staff took time to listen to you and not just run you through the system. I left the dealership with the deal I was looking for. I will recomme Sales staff took time to listen to you and not just run you through the system. I left the dealership with the deal I was looking for. I will recommend Frankfort Toyota to anyone looking for a new or used car. More
Other Employees Tagged: Chris Stewart, Steve Tewell
February 20, 2015
absolutely loved this place As a first time car buyer, I went to Frankfort Toyota and will definitely go back for my next car. David Burnside was amazing made me feel right at ho As a first time car buyer, I went to Frankfort Toyota and will definitely go back for my next car. David Burnside was amazing made me feel right at home. Loved the atmosphere there. More
Other Employees Tagged: David Burnside
February 16, 2015
Overall Great Experience! My wife and I recently purchased a new Tundra. I was very happy with the service we got from Mr. Burnside. He was very friendly and professional. I My wife and I recently purchased a new Tundra. I was very happy with the service we got from Mr. Burnside. He was very friendly and professional. I also really like how laid back and patient he was with us; he didn't push us at all to buy anything. We ordered a new truck and David was very prompt with his communication. He kept us up to date on everything we needed as well us making sure we knew up front what to expect in the future. We worked with Mr. Bill Gaines with financing and he too was very helpful and professional. The financing portion was very easy and he explained everything we were confused about. I haven't yet gone through the service department, but I like the ability to schedule an appointment online. Overall I was more than happy with my experience at Frankfort Toyota!! More
Other Employees Tagged: David Burnside
February 16, 2015
Excellent car buying experience I have purchased several cars at various different dealerships and this one was the best, most efficient, experience I've had to date. I will definit I have purchased several cars at various different dealerships and this one was the best, most efficient, experience I've had to date. I will definitely buy my next car at Frankfort Toyota and will recommend anyone looking. More
Other Employees Tagged: Ben Thompson
February 08, 2015
Great Purchase at Frankfort Toyota Janice We had been wanting to buy are vehicle that I would be able to get in and out with ease. My husband had been talking about the RAVA4. We d Janice We had been wanting to buy are vehicle that I would be able to get in and out with ease. My husband had been talking about the RAVA4. We drove to Frankfort on a cold windy Friday night and Jim was the person who came out in the cold and talked with us. He was on of the nicest people that I have ever met. He answered any questions we had and was were helpful. All I have to say if you go to Frankfort Toyota to buy a car just asked a for Jim and you will not be sorry. He is one of those one of kind a people. THANKS TO JIM. More
Other Employees Tagged: Jimmy Williams
January 29, 2015
Good customer service at a fair price In purchasing our Prius v my wife and I worked with Sarah Mahmoud. Sarah was professional, knowledgeable, and helpful to us as we made this purchase In purchasing our Prius v my wife and I worked with Sarah Mahmoud. Sarah was professional, knowledgeable, and helpful to us as we made this purchase. She worked diligently with her manager to get us a price we thought waa very fair. We had a good experience with her and with Frankfort Toyota in general. We wpuld definitely work with Sarah and Frankfort Toyota in the future. More
Other Employees Tagged: Kelly Buffin, Johnny Case , Sarah Mahmoud
January 16, 2015
Great service and a great deal once again! My wife and I worked with Greg Woods almost 5 years ago to purchase our first Toyota and went back to him recently for our second one. He was friendly My wife and I worked with Greg Woods almost 5 years ago to purchase our first Toyota and went back to him recently for our second one. He was friendly, honest and easy to work with. He cared about our needs and our price range and made suggestions that met all of those. The process was easy with no "car salesman" pressure, which I really appreciated. I have already recommend him to a friend. Bill in Finance was great as well! More
Other Employees Tagged: Greg Woods
January 08, 2015
Skeptical but Relieved I went with the idea that all car salesmen are less than trustworthy. I was expecting a spill and someone attempting to sell me something I didn't wa I went with the idea that all car salesmen are less than trustworthy. I was expecting a spill and someone attempting to sell me something I didn't want or need. What I encountered was quite the opposite, Thank You Tana Bentley. I was allowed to look on my own and was treated respectfully. Everyone was very friendly and helpful and I felt no pressure from the sales staff. More
Other Employees Tagged: "Elvis" Scott Davis
January 07, 2015
These guys can weather any storm with a smile. Seriously, when my family was at the dealership picking up my son's new Corolla there was a terrible storm. The tornado sirens were going off and it Seriously, when my family was at the dealership picking up my son's new Corolla there was a terrible storm. The tornado sirens were going off and it was quite alarming. The whole staff was calm and helpful. Even though it made them stay past quitting time to complete our transaction, they didn't hesitate to be helpful and friendly. More
Other Employees Tagged: "Elvis" Scott Davis , David Burnside
January 06, 2015
Great Experience! I recently bought my 3rd car this year and the folks at Glenn Toyota Frankfort make it easy to do business. Very friendly, knowledgable team with the I recently bought my 3rd car this year and the folks at Glenn Toyota Frankfort make it easy to do business. Very friendly, knowledgable team with the number one priority being on you when your there. Tim Adcock was an excellent salesman and made the experience even more rewarding. More
Other Employees Tagged: Beth Kaiser, Geogie Ricketts