Bill Gann | Page 14

Elk Grove Toyota — Great Buying Experience! I have purchase numerous vehicles over the years. Located the specific Tacoma I was looking for on the dealer website. Submitted a price quote inquiry I have purchase numerous vehicles over the years. Located the specific Tacoma I was looking for on the dealer website. Submitted a price quote inquiry. I was contacted in a timely manner with a very competitive price quote from Bill Gann. Test drove and bought the vehicle. I was impressed with the low-key buying experience, courtesy and professionalism from everyone I encountered at the dealership. Best ever! More

Helpful 0

Report | Print

Amazing Personaluzed Experience Bill did an amazing job in helping us purchase our vehicle. We have purchased 3 vehicles here and will be coming back soon to purchase another vehicle Bill did an amazing job in helping us purchase our vehicle. We have purchased 3 vehicles here and will be coming back soon to purchase another vehicle with Bill for my brother. Would recommend him to anyone. More

Helpful 0

Report | Print

Terrific car buying experience Was not looking forward to buying a new car but needed to after having my last car for 14 years. The team at Elk Grove Toyota and especially Bill Gan Was not looking forward to buying a new car but needed to after having my last car for 14 years. The team at Elk Grove Toyota and especially Bill Gann, really made the experience easy and hassle free. We ended up at this dealership through the Costco Car Buying program and everything worked out perfectly. I will definitely use this program and this dealer again for my next car. Thank you!!! More

Helpful 0

Report | Print

Great buying experience Big thank you to Bill Gann for making our buying experience pleasant and hassle free. Bill is very knowledgeable and answered all of our questions. H Big thank you to Bill Gann for making our buying experience pleasant and hassle free. Bill is very knowledgeable and answered all of our questions. He was able to find the right vehicle and at the right prices for us. The buying process went smooth and fast. Once again BIG thank you to entire team who helped us but specifically Bill and Jon. Defiantly recommend to work with those guys. More

Helpful 0

Report | Print

Service wait time I have always been happy with the sales and service at E G Toyota. However, for the first time I made a reservation for my regular service. I though I have always been happy with the sales and service at E G Toyota. However, for the first time I made a reservation for my regular service. I thought by doing this I would only have to wait the 20-30 minutes it takes to do the job and be on my way. It took much longer and had I known this in advance I would have done my usual.....just leave the car and pick it up later. More

Helpful 0

Report | Print

No hassles, expedient and professional. Ideal What sold me was my previous experience with the Service Department. We are a Honda family but I bought a used Camry from our neighbor for one of our What sold me was my previous experience with the Service Department. We are a Honda family but I bought a used Camry from our neighbor for one of our kids. The Service Department has simply been OUTSTANDING! I like outstanding. When it came time for a new truck we knew what we wanted (Tacoma). We negotiated everything on line and simply went in, completed the necessary paperwork and drove off with the exact truck we wanted. What was nice about buying is was how expedient and professional the process was start to finish. Bill Gann and Nai Saechao knew exactly how to proceed quickly and courteously. We left with all questions answered and very satisfied. I returned the next day to talk to Parts Department to inquire about a product and found the same high level of customer service I had experienced with service, sales, and finance. More

Helpful 0

Report | Print

Excellent customer service Superb buying experience. The staff was knowledgeable, patient and respectful. Excellent financing advice and clear explanation. No pressure applied i Superb buying experience. The staff was knowledgeable, patient and respectful. Excellent financing advice and clear explanation. No pressure applied into making me buy the car; this made me feel that making the decision to buy the car was really mine. Five star overall experience. More

Helpful 0

Report | Print

Surpassed Expectations! Truly exceptional car buying experience at Elk Grove Toyota. From the internet sales team to finance and customer orientation, the entire team provide Truly exceptional car buying experience at Elk Grove Toyota. From the internet sales team to finance and customer orientation, the entire team provided a smooth and pleasant car buying process. I've purchased many cars in the past at other dealerships but Elk Grove Toyota is the best I've seen. Thank you to your team for excellence in customer service. All businesses should operate the same way Elk Grove Toyota operates. More

Helpful 0

Report | Print

It was a perfect deal without time consuming. Me and my wife were tired of negotiating with various dealers. Our budget was limited, but we wanted a specific model. However, we We could not get a Me and my wife were tired of negotiating with various dealers. Our budget was limited, but we wanted a specific model. However, we We could not get a specific model for our budget in any other dealerships. Then, we met manager Bill Gann in Elk Grove Toyota. Bill is a very kind and he totally understand our wish as well as our budget. He made a perfect deal for us. Finally, we got our car we've ever wanted which other dealerships could not make. He did not force fast purchases to us and showed us enough cars and possible cars to meet various conditions. Every steps in this dealership was very nice to us and we felt respected. All experience in here will be shared with my friend who plan to buy a new car. Finally, I would like to say thank you to Bill again. More

Helpful 0

Report | Print

They had the car I was looking for and a competitive price Good experience with this dealership. Have bought 3 new Toyota cars from them over the past four years. Always provide a competitive price, have th Good experience with this dealership. Have bought 3 new Toyota cars from them over the past four years. Always provide a competitive price, have the car and papers ready for a quick in and out experience. Thanks Bill Gann. Looking forward to the next purchase. More

Helpful 0

Report | Print