Bill McLean
Bill McLean at Otto Cadillac

Bill McLean | Page 20

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
1,293 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

32 yrs, 2 mos

4.9

1,293 Reviews

Write a Review

1293 Reviews of Bill McLean

December 26, 2024

Dealership Rating
Employee Rating

Always a great experience. Appreciate the great customer service buying a new vehicle. 12 years with Otto and counting. Steve Lamon is the man. 5 vehicles to date. More

by Jeff Fraser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Amber Young , Deanna Budhoo, Steve Lamon

December 26, 2024

Dealership Rating
Employee Rating

Excellent and courteous service; everyone goes out of their way to make you feel comfortable and you’re confident your car is in good hands. We wouldn’t go anywhere else. More

by CTHOMAS-ODELL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Amber Young , Deanna Budhoo

Feb 27, 2025

CTHOMAS-ODELL responded

Thank you everyone for making the latest purchase of my XT5 so enjoyable!!!

December 24, 2024

Dealership Rating
Employee Rating

Very pleased with the service I always received at OTTO I feel special, the staffing remember me by name More

by BELLAMYYAPHET77
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Roger Prentiss, Amber Young , Deanna Budhoo

December 24, 2024

Dealership Rating
Employee Rating

Everyone there is so nice and friendly. I would definitely go back there. They helped me out. More

by rubenabudhu
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

December 22, 2024

Dealership Rating
Employee Rating

Nice loaner. Quick service. Easy appointment would use again yes yessir yes sir yes si More

by Bill Mac
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Amber Young , Deanna Budhoo

December 21, 2024

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Employee Rating

Otto Cadillac is an Excellent Dealership! They have provided me with Excellent Customer Service and the highest quality Automobile! More

by Gov
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Amber Young , Deanna Budhoo

December 19, 2024

Dealership Rating
Employee Rating

Unfortunately my car had issues with the actuator ~ I was offered a loner car ~ so it made not having my car for several days ok. More

by mimi3white
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young , Deanna Budhoo

December 19, 2024

Dealership Rating
Employee Rating

Pleasant efficient clean professional work was done quickly and well people are very friendly and accommodating More

by Cafararo
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Amber Young , Deanna Budhoo

December 15, 2024

Dealership Rating
Employee Rating

Bill and the entire staff were very professional and helpful during the emergency with my vehicle. More

by J.Coplin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The receptionist who answered the phone was very polite and helpful!!

December 13, 2024

Dealership Rating
Employee Rating

From the bottom of my heart great service honest service advisor. Bell he’s awesome always take care of my cars when need some Minor or major fixed I highly recommend it bell as I try his honesty Thank More

by Prestige Car service LLC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Otto

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