Bill McLean
Bill McLean at Otto Cadillac

Bill McLean | Page 19

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
1,293 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

32 yrs, 2 mos

4.9

1,293 Reviews

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1293 Reviews of Bill McLean

January 13, 2025

Dealership Rating
Employee Rating

The dealership is very responsive. I pulled in the driveway in front of the garage door. They open the door and immediately took care of me. And from there on it was all good. More

by davidslosek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

January 10, 2025

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I rely on Bill to advise me on my cards needs. He understands my vehicle and provides me with needed attention and details. Very professional!!! More

by endjerabek
Service Price Transparency
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Recommend Dealer
Yes

January 10, 2025

Dealership Rating
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It is always a positive experience with the service folks at Otto. Knowledgeable, pleasant and reliable. More

by eps148
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Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Amber Young

January 07, 2025

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Bill did great job taking care of all my concerns . Awesome experience thank u thank u More

by smallsjames55
Service Price Transparency
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Recommend Dealer
Yes

January 04, 2025

Dealership Rating
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Outstanding service on my vehicle and service personnel (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. More

by TOBY.RABENBURG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Amber Young

January 01, 2025

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Top-notch customer service. service advisor Bill McLean kept us advised of progress of repair and estimated completion. More

by debmaloney28
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Beverly. Customer service receptionist.

January 01, 2025

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Positive attitude from everyone. Enjoyable experience. Expert mechanics, time allotted sufficient. First time.with Otto. More

by CAPSTRAW1950
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Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Amber Young , Deanna Budhoo

December 31, 2024

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Employee Rating

Very timely when I got there very courteous. Very honest and very willing to accommodate with a card to use while mine to be worked on More

by Lynniebell
Service Price Transparency
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Recommend Dealer
Yes

December 31, 2024

Dealership Rating
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Great friendly service. They went out of their way to take care of our problems. They made us feel they genuinely cared for our business. We will definitely return there for More

by XLR
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Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Amber Young , Deanna Budhoo

Dec 31, 2024

XLR responded

Thank You Bill McClean

December 28, 2024

Dealership Rating
Employee Rating

The service was excellent I only needed a NYstate inspection but they completed the job in excellent time More

by FABR4377
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young , Deanna Budhoo

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