Bill Mcgrath | Page 28

Colonial Volkswagon and Bill McGrath were amazing when I needed them. I had never had my car serviced there before but when I called as a new customer on a busy Saturday morning around 9 am about a new eng needed them. I had never had my car serviced there before but when I called as a new customer on a busy Saturday morning around 9 am about a new engine light coming on they fit me in within the hour, even though they had a full schedule and only a skeleton crew. They got the car in faster than they predicted and endud up fixing a glow plug that had failed, all at no cost to me. Everyone I interacted with was extrememly friendly and helpful. More importantly, everyone went out of their way to make sure that I was taken care of. I will definitely return to Colonial and would recommend it highly to anyone who needs a Volkswagon dealer and service center. More

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Bill Mcgrath is the reason I continue to bring my VW to Colonial Westborough. Bill always goes out of his way to be friendly and helpful when you need it the most. He is flexible, caring, courteauos, and Colonial Westborough. Bill always goes out of his way to be friendly and helpful when you need it the most. He is flexible, caring, courteauos, and knowledgeable. He and the other two guys, Bill and Adam, make the dealership. Hats off to Bill Mcgrath!!! More

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This is the third car that I have leased from Colonial. Pierre Saliba was my sales representative and he did every thing possible to make sure that I had the car I wanted and also had it in a timely fashio Pierre Saliba was my sales representative and he did every thing possible to make sure that I had the car I wanted and also had it in a timely fashion. He is the best and I will keep going to him and referring my friends to him. The service department is also the best I have ever experienced. They are friendly, helpful and really take care of me. More

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I have used this dealer and their service department since 2003 when I bought my used VW Jetta Wagon. The car developed some annoying "features" that they fixed immediately. They have bent over backwa since 2003 when I bought my used VW Jetta Wagon. The car developed some annoying "features" that they fixed immediately. They have bent over backwards to resolve any car issues I have had. I had a problem with the work of one of their mechanics, that was resolved immediately as well. On their own initiative, they were able to get me a month free of a car payment from VW of America. When I ask questions, I get an honest answer about the necessity getting different types of maintenance done (as in needed and worth the money or not really needed). A mechanic volunteered to stay after hours when I showed up at 5pm with a tire that was deflating. The service area seems to be always busy but I usually can get servicing on the day that suits me best. Love the team of Bill & Bill in the service department. They are hard workers and straighter shooters. Can not say enough good things about them. More

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