Bill Parks
Bill Parks at Napleton Ford of Oak Lawn

Bill Parks

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.9
80 Reviews
4.9

80 Reviews

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80 Reviews of Bill Parks

January 07, 2026

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Employee Rating

Pleased with service and time manager explained all needed servjce and all done a timely manner More

by 1953
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 03, 2026

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The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
Service Price Transparency
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Recommend Dealer
Yes

December 25, 2025

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Everything was great, Bill was a great help explaining the change in the oild change packages. More

by rconley9362
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

December 23, 2025

Dealership Rating
Employee Rating

The service department particularly Kathy Bucholz goes above and beyond for her customers! All team members that I have come in contact with including Karen Boll in sales have been friendly and profession More

by Sharon Crites
Recommend Dealer
Yes

Other Employees Tagged: Karen Boll , Kathy Bucholz

December 23, 2025

Dealership Rating
Employee Rating

Great service! A+, the counter person was very helpful and courteous. I will ne back for my service needs. More

by Dewan.frazier
Service Price Transparency
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Recommend Dealer
Yes

December 20, 2025

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Very good service, Bill Parks was wonderful and kept me updated on my service,he was very helpful More

by Bailey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Sims

December 19, 2025

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The employees are great. I’ve brought my truck here for all its service. Price for standard oil change and tire rotation just went up to $180. I won’t be back. More

by vials.86-gumbo
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2025

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Bill Parks and Thomas Mackey were great I would recommend this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. More

by Cleetus Macfarland
Service Price Transparency
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Recommend Dealer
Yes

December 16, 2025

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Employee Rating

Everyone in the service department is very friendly and so is the parts department. No complaints. 10/10 More

by Jennifer DeFalco
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 15, 2025

Dealership Rating
Employee Rating

Everyone there is very nice friendly respectable they take their time with you they treat you like family More

by joycestewart62
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Recommend Dealer
Yes
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