Bill Sabatini | Page 3

Bill has great customer service skills, good experience working with him. He was able to find the best option fir me to get out of a lease and been able to purchase from them. working with him. He was able to find the best option fir me to get out of a lease and been able to purchase from them. More

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I am very disappointed that Danbury Kia sold me a used vehicle that had brake problems that became apparent within a month of purchase and they wanted to charge me to fix it! Then after I told them that vehicle that had brake problems that became apparent within a month of purchase and they wanted to charge me to fix it! Then after I told them that the salesperson said they will make good if something is wrong within a reasonable time of purchase they will fix it! So when I relayed this to the service department, they told me because of the pandemic they can't get in contact with him! And they offered to knock $200 off, so still wanting me to pay over $600 for a problem they knew the vehicle had! I haven't even made my first payment yet! Unbelievable! So Danbury Kia is a lemon farm. By the way, I work in radio on-air with an afternoon drive show and I have a podcast...and yes I talk about these things on my show! Unbelievably disappointed ...my first purchase from Danbury Kia - and my last. More

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It’s a great dealership.Very easy to get service done on my car and at a prompt and very courteous manner.I love the car I bought from the Danbury Kia.Thank you. my car and at a prompt and very courteous manner.I love the car I bought from the Danbury Kia.Thank you. More

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Rating customer service I had the pleasant experience with Christine Almonte at the KIA dealership in Danbury CT. The dealership bought back my Aunts car as she has given up I had the pleasant experience with Christine Almonte at the KIA dealership in Danbury CT. The dealership bought back my Aunts car as she has given up driving due to age. Christine was very courteous and pleasant with handling the return of my Aunts car. She made it very easy and only took about 15 minutes to finalize everything. More

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Awesome Everyone at the location is extremely helpful, helped thoroughly the whole time. Fermin made sure that i got the car i wanted and was comfortable with Everyone at the location is extremely helpful, helped thoroughly the whole time. Fermin made sure that i got the car i wanted and was comfortable with all actions given. 10/10 More

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Jeff Sousou is the best. He is patient and helpful Jeff is very knowledgeable and spent a lot of time explaining everything and answering a number of questions. He did a great job getting me into the c Jeff is very knowledgeable and spent a lot of time explaining everything and answering a number of questions. He did a great job getting me into the car that is best for me. So happy with the whole experience. More

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Great experience Jeff is the best salesman I have ever dealt with. Took the time to answer all my questions and was very responsive and met all my needs Jeff is the best salesman I have ever dealt with. Took the time to answer all my questions and was very responsive and met all my needs More

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Professional honest deal makers It’s simple, don’t have to shop around anymore unless staff turns over. Really like the buying experience and sales approach’s they used. It’s simple, don’t have to shop around anymore unless staff turns over. Really like the buying experience and sales approach’s they used. More

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Great. Jeff Sousou was a great help Visit and meet with Jeff Sousou before you sign on with anyone else. His customer attention is well above all the others. The service department will Visit and meet with Jeff Sousou before you sign on with anyone else. His customer attention is well above all the others. The service department will get you in and out in a timely manner More

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Perseverance Plus! A+ for Effort! Love my new Optima! Adam Fauci and Bill Sabatini were a pleasure to do business with. Adam showed me the cars he had in stock and let me test drive two of them. I had ver Adam Fauci and Bill Sabatini were a pleasure to do business with. Adam showed me the cars he had in stock and let me test drive two of them. I had very strict requirements for my lease. My budget was extremely tight and thought that I would never be able to come to an agreement. Adam went the extra mile to make my deal work for me. I want to thank him so much for the hard work! I also want to thank the Finance Manager and the other manager on duty. They had the deal approved and made it happen! I would highly recommend him to anyone looking for a great car such as a Kia Optima or Cadenza. They are truly wonderful cars! (This is my fifth one)! More

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