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Billy Goss

Overview Reviews (355) Inventory (224)

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Billy Goss

Internet Sales Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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5.0

355 Reviews

Overview Reviews (355) Inventory (224)

Dealership Experience

7 yrs, 5 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English

5.0

355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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355 Reviews of Billy Goss

June 28, 2025

Dealership Rating

Employee Rating

Carlos is the best. We always know our car will be fixed/maintained properly. Appreciate having a loaner car when necessary. We always know our car will be fixed/maintained properly. Appreciate having a loaner car when necessary. More

by Julieggould

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Auchter, Brad Allen, Carlos Lopez

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Jun 29, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 12, 2025

Dealership Rating

Employee Rating

John customer service is a top notch and he is awesome. Thanks for all you doing and keep it up Thanks for all you doing and keep it up More

by Ahmed

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Pena

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Jun 12, 2025 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 20, 2025

Dealership Rating

Employee Rating

Billy and Yaela were very nice during the entire process. Made my time at the dealership very comforting Made my time at the dealership very comforting More

by pabloocampo17

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yaela Dror, Gabe Hernandez

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May 20, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that Billy and Yaela made your experience at Norm Reeves Toyota Dallas a great one. Thank you for sharing this positive feedback!

May 10, 2025

Dealership Rating

Employee Rating

Easiest car buying experience i have ever had! Everyone was extremely helpful especially Yaela our sales associate!! Super friendly and accommodating Everyone was extremely helpful especially Yaela our sales associate!! Super friendly and accommodating More

by Lcacnav1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yaela Dror, Gabe Hernandez, Zechariah Terrell, Moriah Snargrass

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May 13, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that Yaela and the team at Norm Reeves Toyota Dallas made your car-buying experience so smooth and enjoyable! Thank you for sharing this feedback, we appreciate it!

April 27, 2025

Dealership Rating

Employee Rating

Yaela was super kind. She took the time to show me how everything on the car worked and made sure I was comfortable with it all before I left. She was also really easy to She took the time to show me how everything on the car worked and made sure I was comfortable with it all before I left. She was also really easy to reach by email and text More

by Sydelle77

Recommend Dealer

Yes

Other Employees Tagged: Yaela Dror

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Apr 28, 2025 -

Norm Reeves Toyota Dallas responded

Hi Sydelle! We're delighted to hear that Yaela provided such a thorough and supportive experience at Norm Reeves Toyota Dallas. Thank you for sharing your positive feedback!

April 10, 2025

Dealership Rating

Employee Rating

The dealership was very busy, which was a good sign, very clean, and everyone was friendly and attentive. clean, and everyone was friendly and attentive. More

by seadadecho12

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nathan Asmus

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Apr 10, 2025 -

Norm Reeves Toyota Dallas responded

Seadadecho12, we're delighted to hear that you found Norm Reeves Toyota Dallas welcoming and well-maintained. Thanks for sharing your experience with us!

April 04, 2025

Dealership Rating

Employee Rating

Help you to get a things done right. Thank for the time and open questions. Thanks for the best quote and Thank for the time and open questions. Thanks for the best quote and More

by tradavis222

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Ruiz Blas, Pedro Cachay, Yaela Dror, Blanca Bermudez, Ryan Palma, Brian Fuentes , Jahari Boyd, Scott Henderson, Ethan Pamplin

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Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that our team at Norm Reeves Toyota Dallas was able to assist you effectively. Thank you for your kind words, and we're here if you have any more questions!

April 02, 2025

Dealership Rating

Employee Rating

Billy was great and sold me 2 trucks! I will use Billy again soon! Thanks! I will use Billy again soon! Thanks! More

by taylor65

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

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Apr 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the glowing review! We appreciate your support! - Norm Reeves Toyota Dallas

March 30, 2025

Dealership Rating

Employee Rating

Billy is the best salesperson we have ever had the pleasure of working with. As long as he is selling cars we will only use him! Thanks for a great experience! pleasure of working with. As long as he is selling cars we will only use him! Thanks for a great experience! More

by psechart

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

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Apr 01, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that Billy provided such a great experience at Norm Reeves Toyota Dallas! Thank you for your loyalty and kind words. We look forward to serving you again in the future!

March 27, 2025

Dealership Rating

Employee Rating

Billy was amazing to work with! We enjoyed the experience and would buy a car from him again. We enjoyed the experience and would buy a car from him again. More

by psechart

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

Report | Print

Mar 28, 2025 -

Norm Reeves Toyota Dallas responded

Your five-star support means the world to us! See you again soon! - Norm Reeves Toyota Dallas

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Billy Goss

Internet Sales Manager

Norm Reeves Toyota Dallas

355 Reviews of Billy Goss

Dealership Inventory (224 Vehicles)

Had a great experience?Spread the word.

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