Billy Goss
Billy Goss at Norm Reeves Toyota Dallas

Billy Goss

Internet Sales Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
5.0
360 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

5.0

360 Reviews

Write a Review

360 Reviews of Billy Goss

July 28, 2025

Dealership Rating
Employee Rating

We worked with Antoni on purchasing a Tundra. I was a bit hesitant going in because so many dealerships try to play games, and I was bracing for the same. Antoni was very enthusiastic about earni More

by tundraowner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antoni Santana, Alex Doyle

Jul 28, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 25, 2025

Dealership Rating
Employee Rating

Everything I come to the dealership for maintenance or you look at new vehicles everything is always so kind, professional and honest More

by JASMINEMCINNIS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 24, 2025

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Great experience overall. From the selection process to closing. Monica went all out to get the exact vehicle from another dealership so very well earned business More

by CDF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2025

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 13, 2025

Dealership Rating
Employee Rating

I commend the whole operation. They were all courteous, respectful, informative and non-pressure. We will certainly do our best to be a return customer. More

by kelder.elder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Escobar, Isidro Ramirez

Jul 13, 2025

Norm Reeves Toyota Dallas responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 09, 2025

Dealership Rating
Employee Rating

👍🏾I’ve been going to the dealership for six years and I love it. I love Shelly and service and I love Jamar and Dealership. He took the time to sell me a good car for my daughter and Shelly in service alwa More

by TYLERYTYLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Norm Reeves Toyota Dallas are glad to have you as a customer. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 28, 2025

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Carlos is the best. We always know our car will be fixed/maintained properly. Appreciate having a loaner car when necessary. More

by Julieggould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 12, 2025

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Employee Rating

John customer service is a top notch and he is awesome. Thanks for all you doing and keep it up More

by Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Jun 12, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 20, 2025

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Employee Rating

Billy and Yaela were very nice during the entire process. Made my time at the dealership very comforting More

by pabloocampo17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yaela Dror, Gabriel Hernandez

May 20, 2025

Norm Reeves Toyota Dallas responded

We're delighted to hear that Billy and Yaela made your experience at Norm Reeves Toyota Dallas a great one. Thank you for sharing this positive feedback!

May 10, 2025

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Easiest car buying experience i have ever had! Everyone was extremely helpful especially Yaela our sales associate!! Super friendly and accommodating More

by Lcacnav1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2025

Norm Reeves Toyota Dallas responded

We're delighted to hear that Yaela and the team at Norm Reeves Toyota Dallas made your car-buying experience so smooth and enjoyable! Thank you for sharing this feedback, we appreciate it!

April 27, 2025

Dealership Rating
Employee Rating

Yaela was super kind. She took the time to show me how everything on the car worked and made sure I was comfortable with it all before I left. She was also really easy to More

by Sydelle77
Recommend Dealer
Yes

Other Employees Tagged: Yaela Dror

Apr 28, 2025

Norm Reeves Toyota Dallas responded

Hi Sydelle! We're delighted to hear that Yaela provided such a thorough and supportive experience at Norm Reeves Toyota Dallas. Thank you for sharing your positive feedback!

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