Billy Herbert

I’ve worked with many sales representatives over the years, and usually am unimpressed with the knowledge base they demonstrate on their product. Some have even made up xxxx on the fly when asked what s years, and usually am unimpressed with the knowledge base they demonstrate on their product. Some have even made up xxxx on the fly when asked what something meant on the window sticker. Dawn has sold me two cars in the last three years. She has demonstrated the highest level of professionalism, patience, and product knowledge that I have encountered in the car buying experience. I will definitely use her in the future for my automotive buying needs. Too bad she doesn’t sell the Porsche brand. More

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From sales to finance and services. Top notch customer service!! Katie Z. went above and beyond all expectations. Top notch customer service!! Katie Z. went above and beyond all expectations. More

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Very pleased with the level of service from Ava, Katie, and team. First class from the test drive to signing the final papers. Highly recommend! and team. First class from the test drive to signing the final papers. Highly recommend! More

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Anyone can buy a car, but service after the delivery is what makes the dealership a winner. Having Billy in your service department is the major key to my purchase. He is my BMW husband. I introduced Bill what makes the dealership a winner. Having Billy in your service department is the major key to my purchase. He is my BMW husband. I introduced Billy to my Spouse, JR knowing Billy worked at the dealership’s service department and would be taking care of me. More

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This is the 7th 5 series BMW that we have leased. And the 5th one that we leased from Sonya West. We keep coming back to Sonya because we trust her to take care of every detail and get us the best po And the 5th one that we leased from Sonya West. We keep coming back to Sonya because we trust her to take care of every detail and get us the best possible deal. More

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This is the 3rd car I’ve bought from Sonya and the second from Galleria. She really takes the time to get to know her customers and Galleria’s service department is great. They really go above and beyond t from Galleria. She really takes the time to get to know her customers and Galleria’s service department is great. They really go above and beyond to accommodate my family. More

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Hello! I have been a Galleria BMW customer since 2017. Between myself and my three adult children , we have purchased Eight new BMW vehicles from Sonya W I have been a Galleria BMW customer since 2017. Between myself and my three adult children , we have purchased Eight new BMW vehicles from Sonya West. Sonya is an excellent, dedicated, sincere Saleswoman. Going through the purchase process of a new vehicle is very comfortable with her. We will continue to use Sonys for our future vehicles! More

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This is my first BMW, and It definitely won’t be my last as long as Ms. Sonya is my sale representative. When I say very knowledgeable and not trying to over sale is an understatement. I wish every company as long as Ms. Sonya is my sale representative. When I say very knowledgeable and not trying to over sale is an understatement. I wish every company could have someone so knowledgeable, humble, and caring about the customer experience. From a retired Military veteran, I highly recommend Ms. Sonya if you are interested in a BMW. More

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Knowledgeable, Courteous, Organized, Nice, Hospitable, Attentive, Great Time Management, Friendly. Thank you BMW of D'Iberville. You are our Dealership! Attentive, Great Time Management, Friendly. Thank you BMW of D'Iberville. You are our Dealership! More

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I want to give a huge thank you to Katie Z for making the car buying experience not only easy but actually fun! She went above and beyond from the very beginning—she even took my initial call while she was o car buying experience not only easy but actually fun! She went above and beyond from the very beginning—she even took my initial call while she was out of the office. Throughout the whole process, she was friendly, knowledgeable, and incredibly helpful. There was no pressure—just honest advice and genuine support. If you're looking for someone who truly cares about their customers, Katie is the one to see. Highly recommend! More

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