Billy Herbert

I am a return customer. Sonya was great the first time I purchased, and this time was no exception. She was helpful but not pushy. And Billy Hebert in the service department Sonya was great the first time I purchased, and this time was no exception. She was helpful but not pushy. And Billy Hebert in the service department has always been phenomenal. More

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I'm been Galleria BMW customer for the past 10 years I love the customer service and sonya West is above and beyond she always takes care of me I'm very satisfied and she is the best . love the customer service and sonya West is above and beyond she always takes care of me I'm very satisfied and she is the best . More

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If you are considering purchasing a vehicle at Galleria BMW, working with Sonya West will make the process smooth and enjoyable. Sonya stands out for her genuine professionalism and excellent communication BMW, working with Sonya West will make the process smooth and enjoyable. Sonya stands out for her genuine professionalism and excellent communication skills. She listened carefully to my needs and preferences, ensuring that the options presented aligned perfectly with what I was looking for in my new vehicle. Thank you Sonya for going the extra mile. More

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Galleria BMW really knows how to treat customers. If you are interested in.purchasing a BMW, this is THE place—take it from a returning customer! Exceptional service in every way, shape and form. If you are interested in.purchasing a BMW, this is THE place—take it from a returning customer! Exceptional service in every way, shape and form. Ava Williams was my sales associate, and I must say, she exceeded all expectations! Kind, patient, polite, her communication was excellent throughout the sale. Her boundless enthusiasm is infectious! She shared with me extensive research she had done, comparing the BMW I ended up buying to another car I was considering. Wow! I have never in my many years of car buying had someone do that! Usually I have to do all of the research on my own. Cody Bowman handled the financing of my new car. Cody sold me my last BMW seven years ago. He was professional, helpful, and a pleasure to work with, just as I remember. Michelle Ladner offered excellent guidance and helped seal the deal. A big shout out to Billy Herbert in the service department—you won’t find a kinder service guy! From the moment you walk in Galleria BMW, every employee treats you like royalty. Why haven’t other car dealers caught on?? Don’t know! More

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Ava was a delight to work with. She was very professional and responded to all my questions very quickly. The entire process of purchasing my new BMW went smoothly and I highly reco She was very professional and responded to all my questions very quickly. The entire process of purchasing my new BMW went smoothly and I highly recommend her and Galleria BMW. More

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Sonya went above and beyond to find the car of my wife’s desires and after owning over 40 cars I will say this is the best experience we’ve ever had with the dealership and continue to have and look forward desires and after owning over 40 cars I will say this is the best experience we’ve ever had with the dealership and continue to have and look forward to having for many years to come. More

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Service department is friendly, thorough and easy to deal with. They took care of standard service and diagnosed an additional problem. Dealership has a nice waiting area. with. They took care of standard service and diagnosed an additional problem. Dealership has a nice waiting area. More

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The dealership had a great selection of vehicles. The facility was clean. We were greeted by every employee that we encountered Nice folks and really seemed to care The facility was clean. We were greeted by every employee that we encountered Nice folks and really seemed to care More

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Top-notch quality customer service. Mr. Herbert's efficiency and attentiveness are of 5-star caliber. Mr. Herbert's efficiency and attentiveness are of 5-star caliber. More

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My experience with Austin in sales and Billy in the service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. More

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