

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.
Read moreIndustry Experience
24 yrs, 8 mos
Languages Spoken
English
174 Reviews
Write a Review174 Reviews of Billy Herbert
August 14, 2025
If you are considering purchasing a vehicle at Galleria BMW, working with Sonya West will make the process smooth and enjoyable. Sonya stands out for her genuine professionalism and excellent communication BMW, working with Sonya West will make the process smooth and enjoyable. Sonya stands out for her genuine professionalism and excellent communication skills. She listened carefully to my needs and preferences, ensuring that the options presented aligned perfectly with what I was looking for in my new vehicle. Thank you Sonya for going the extra mile. More
Other Employees Tagged: Sonya West, Amy Lancaster
August 10, 2025
Galleria BMW really knows how to treat customers. If you are interested in.purchasing a BMW, this is THE place—take it from a returning customer! Exceptional service in every way, shape and form. If you are interested in.purchasing a BMW, this is THE place—take it from a returning customer! Exceptional service in every way, shape and form. Ava Williams was my sales associate, and I must say, she exceeded all expectations! Kind, patient, polite, her communication was excellent throughout the sale. Her boundless enthusiasm is infectious! She shared with me extensive research she had done, comparing the BMW I ended up buying to another car I was considering. Wow! I have never in my many years of car buying had someone do that! Usually I have to do all of the research on my own. Cody Bowman handled the financing of my new car. Cody sold me my last BMW seven years ago. He was professional, helpful, and a pleasure to work with, just as I remember. Michelle Ladner offered excellent guidance and helped seal the deal. A big shout out to Billy Herbert in the service department—you won’t find a kinder service guy! From the moment you walk in Galleria BMW, every employee treats you like royalty. Why haven’t other car dealers caught on?? Don’t know! More
Other Employees Tagged: MICHELLE LADNER, Ava Williams , Cody Bowman
August 02, 2025
Ava was a delight to work with. She was very professional and responded to all my questions very quickly. The entire process of purchasing my new BMW went smoothly and I highly reco She was very professional and responded to all my questions very quickly. The entire process of purchasing my new BMW went smoothly and I highly recommend her and Galleria BMW. More
Other Employees Tagged: Jacob Jaudon, Ava Williams
June 16, 2025
Sonya went above and beyond to find the car of my wife’s desires and after owning over 40 cars I will say this is the best experience we’ve ever had with the dealership and continue to have and look forward desires and after owning over 40 cars I will say this is the best experience we’ve ever had with the dealership and continue to have and look forward to having for many years to come. More
Other Employees Tagged: Shane Dusang, Sonya West, Amy Lancaster, Chris Veninga
June 13, 2025
Service department is friendly, thorough and easy to deal with. They took care of standard service and diagnosed an additional problem. Dealership has a nice waiting area. with. They took care of standard service and diagnosed an additional problem. Dealership has a nice waiting area. More
June 11, 2025
The dealership had a great selection of vehicles. The facility was clean. We were greeted by every employee that we encountered Nice folks and really seemed to care The facility was clean. We were greeted by every employee that we encountered Nice folks and really seemed to care More
Other Employees Tagged: Jacob Jaudon
May 16, 2025
My experience with Austin in sales and Billy in the service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. More
Other Employees Tagged: MICHELLE LADNER, Austin Watts
May 03, 2025
Sonya was great to work with and she answered so many questions for me! I would highly recommend Sonya and the Galleria BMW team. I also recommend Billy and the service dept. They’re second to none! questions for me! I would highly recommend Sonya and the Galleria BMW team. I also recommend Billy and the service dept. They’re second to none! More
Other Employees Tagged: Sonya West
