329 Reviews
Write a ReviewDealership Experience
8 yrs, 8 mos
Industry Experience
30 yrs, 7 mos
Languages Spoken
English
329 Reviews of Billy Kessler
August 04, 2018
Best dealership in Memohis I have dealt with a number of dealerships in Memphis from different car brands and Wolfchase Honda is, by far, the best one. Friendly, non pushing, I have dealt with a number of dealerships in Memphis from different car brands and Wolfchase Honda is, by far, the best one. Friendly, non pushing, fair prices, awesome service. I like Honda in general but this dealership was a factor In my decision to which car to buy. I would recommend it to anyone without hesitation. More
Other Employees Tagged: Don Vickrey , Richard Hall, Edwin Lee
July 22, 2018
New Car Buying Experience Our experience was great. Our salesperson, Ricky Griffin, was personable and knowledgeable. The dealership is conveniently located and my son loves hi Our experience was great. Our salesperson, Ricky Griffin, was personable and knowledgeable. The dealership is conveniently located and my son loves his new Honda Civic! More
Other Employees Tagged: Reggie Williams , Ricky Griffin
July 17, 2018
Left in a hot car The first time we went to look at crvs two weeks ago we couldn’t get any help. We were on the back lot looking at the crvs when a salesman asked us wh The first time we went to look at crvs two weeks ago we couldn’t get any help. We were on the back lot looking at the crvs when a salesman asked us what we were looking for and we told him but he said he was waiting on another customer. He said that he only came back to where we were to pick up a car for the customers that he was already waiting on. He said for us to wait a few minutes and he would try and help us. We waited and he came back with the keys to a crv. He told us to pull it up to the dealership and wait with it running. He got out of the car and walked off and continued to wait on the other customers. I said since you are busy will you please get us another salesman. He told us no he would help us but we would have to wait. He walked off and left us in the hot car. We turned the car off and walked all the back to our car and left! I sent an email twice to complain but nobody contacted me. We went back a week later and a different salesman named Dan Dan waited on us and did a good job. More
Other Employees Tagged: Reggie Williams , A.H. Dan "Dan Dan" Dan, The guy that left us in the hot car said his name was Mickey
July 13, 2018
Extra friendly service Always a pleasure when smiling people are so eager to assist and help you! These guys are super and have been for the many years I have known most Always a pleasure when smiling people are so eager to assist and help you! These guys are super and have been for the many years I have known most of them. Thanks to Billy and mostly Abdul. More
Other Employees Tagged: Andul
July 12, 2018
Excellent customer service! The sales process was smooth and quick. Finance was clear and straightforward. Overall a great customer experience. I would recommend seeing them to c The sales process was smooth and quick. Finance was clear and straightforward. Overall a great customer experience. I would recommend seeing them to check out their offers on Hondas. More
Other Employees Tagged: Debra Parks, Jason Tao, Bill Thomas
June 30, 2018
Professional, kind, caring staff! I was resistant to turn over my Honda at an amazing 399,544 miles! However the people who helped me to make this purchase possible are amazing! I ha I was resistant to turn over my Honda at an amazing 399,544 miles! However the people who helped me to make this purchase possible are amazing! I have been coming to Wolfchase Honda for years to have my previous Honda serviced. Dexter Alexander is my service advisor. I can not say enough wonderful things about Dexter! He always goes above and beyond to help me with whatever I need for my Honda! When it was time to purchase a new vehicle, Matt Emery introduced me to Don Vickery! Don Vickery is an expert when it comes to Honda! Within minutes, Don helped me to choose the make and model of my next Honda! I never felt pressured or harassed to buy a vehicle from Don! The first day we met, I left the dealership still hopeful I could get another 100,000 miles out of my Honda! Ha! When I returned, I made a phone call to Don and he again answered all my questions and made the purchase experience so very smooth! Thank you also goes to Billy Kessler for answering my additional questions! Another kind and professional member of Wolfchase! Lastly, I wish to thank Reggie Williams! Reggie you are amazing! Thank you for everything! If you are looking for a new Honda, don't look for another dealer go see these amazing gentlemen! You will be so glad you did! Thank you again everyone! Dexter, I will see you soon my friend! More
Other Employees Tagged: Don Vickrey, Reggie Williams , Matt Emery
June 27, 2018
Quick, Easy and Simple In one sentence, I couldn't have chosen a better dealership to purchase my car. Their service is always great even if I arrive not in the best of mood In one sentence, I couldn't have chosen a better dealership to purchase my car. Their service is always great even if I arrive not in the best of moods. I WILL be purchasing another car from Wolfchase Honda. More
Other Employees Tagged: Terence Williams, Carl Yates, Tim McCrary, Youmni Hamami , Matt Emery, Lea Lawrence, Fred Mack, Joe Warner
June 26, 2018
Number one Honda dealership in town. My salesman, Jason Nash was easy to work with and set me up with the car I wanted lightening fast. John McCoy is the man to see when financing! The c My salesman, Jason Nash was easy to work with and set me up with the car I wanted lightening fast. John McCoy is the man to see when financing! The car I wanted was not in Memphis but Billy Kessler(Manager) found the car for me within minutes. More
Other Employees Tagged: John McCoy, Jason Nash
June 23, 2018
excellent service service delivery was quick & accurate. i did not expect to have finalized things rapidly and most importantly to bring home the car on that same day o service delivery was quick & accurate. i did not expect to have finalized things rapidly and most importantly to bring home the car on that same day of inquiry just after few minutes of signing the documents. More
Other Employees Tagged: Edwin Lee, John McCoy
June 22, 2018
The best experience I’ve had in buying or leasing a car. Every person at the dealership was very friendly and helpful. A special shout out to Fred Mack, who has helped me several times over the years. Also Every person at the dealership was very friendly and helpful. A special shout out to Fred Mack, who has helped me several times over the years. Also, Ed Lee was very helpful in going wth us on a test run and explaining all of the features of the car. More
Other Employees Tagged: Edwin Lee, Fred Mack, John McCoy
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