Billy Kessler
Billy Kessler at Wolfchase Honda

Billy Kessler | Page 32

Sales Manager

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.9
329 Reviews
4.9

329 Reviews

Write a Review

Dealership Experience

8 yrs, 8 mos

Industry Experience

30 yrs, 7 mos

Languages Spoken

English English

329 Reviews of Billy Kessler

August 04, 2018

Dealership Rating
Employee Rating

Best dealership in Memohis I have dealt with a number of dealerships in Memphis from different car brands and Wolfchase Honda is, by far, the best one. Friendly, non pushing, More

by ferranespin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Vickrey , Richard Hall, Edwin Lee

July 22, 2018

Dealership Rating
Employee Rating

New Car Buying Experience Our experience was great. Our salesperson, Ricky Griffin, was personable and knowledgeable. The dealership is conveniently located and my son loves hi More

by NewCarBuyer
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams , Ricky Griffin

Jul 24, 2018

Wolfchase Honda responded

Thank you for giving Wolfchase Honda the opportunity to earn your business. I'm happy to hear that you enjoyed the buying process provided by Ricky and that you found him to be both knowledgeable and personable. We truly appreciate your business and wish your son many happy and safe miles in his new Honda Civic!

July 17, 2018

Dealership Rating
Employee Rating

Left in a hot car The first time we went to look at crvs two weeks ago we couldn’t get any help. We were on the back lot looking at the crvs when a salesman asked us wh More

by CATHY
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams , A.H. Dan "Dan Dan" Dan, The guy that left us in the hot car said his name was Mickey

Jul 24, 2018

Wolfchase Honda responded

Cathy, thank you for taking time to provide feedback regarding your recent experience with our Sales Team. On behalf of our entire team, I sincerely apologize for the unacceptable experience you had with the first Salesperson and the lack of service he provided to you. I also apologize that no one responded to your emails, that's also unacceptable. I will pass your comments along to our General Manager so that he can discuss this situation with our Sales Team. We truly appreciate the fact that you gave us one more opportunity to earn your business and I'm glad to see that DanDan took good care of you. We appreciate your business and we look forward to serving you again.

July 13, 2018

Dealership Rating
Employee Rating

Extra friendly service Always a pleasure when smiling people are so eager to assist and help you! These guys are super and have been for the many years I have known most More

by TMILLS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andul

Jul 19, 2018

Wolfchase Honda responded

First and foremost, thank you for your loyalty! It's always great to receive comments, like yours, that say our staff is friendly and eager to serve, as we strive to provide truly exceptional service to each and every client. We truly appreciate your business and look forward to serving you again.

July 12, 2018

Dealership Rating
Employee Rating

Excellent customer service! The sales process was smooth and quick. Finance was clear and straightforward. Overall a great customer experience. I would recommend seeing them to c More

by Jamie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debra Parks, Jason Tao, Bill Thomas

Jul 19, 2018

Wolfchase Honda responded

Thank you for giving Wolfchase the opportunity to earn your business and for taking the time to provide a review. It's great to hear that you found the overall buying process to be smooth and quick and that you enjoyed our finance process. We truly appreciate your business and your recommendations and wish you many safe and happy miles in your new Honda.

June 30, 2018

Dealership Rating
Employee Rating

Professional, kind, caring staff! I was resistant to turn over my Honda at an amazing 399,544 miles! However the people who helped me to make this purchase possible are amazing! I ha More

by Flewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Vickrey, Reggie Williams , Matt Emery

Jul 09, 2018

Wolfchase Honda responded

I'm sure it was very hard to part with your Honda recently, however with just shy of 400,000 miles, I would say it served you very well. It's just so great to read your review, because it really speaks of the wonderful people we have here on our staff and how they work hard for our clients. All of these men that you have mentioned in your post have been with us for a long time and are all very valuable members of our team, so it's so rewarding to read your comments about each one of them. We truly appreciate your kind words and your loyalty to our dealership. On behalf of all of us here at Wolfchase Honda, we wish you many safe and happy miles in your new Honda.

June 27, 2018

Dealership Rating
Employee Rating

Quick, Easy and Simple In one sentence, I couldn't have chosen a better dealership to purchase my car. Their service is always great even if I arrive not in the best of mood More

by POPECAMERON901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Carl Yates, Tim McCrary, Youmni Hamami , Matt Emery, Lea Lawrence, Fred Mack, Joe Warner

Jun 28, 2018

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your vehicle's service. I'm so happy to learn that you found our service to be quick, easy and simple as we strive for truly exceptional service. We truly appreciate your business and look forward to serving you again.

June 26, 2018

Dealership Rating
Employee Rating

Number one Honda dealership in town. My salesman, Jason Nash was easy to work with and set me up with the car I wanted lightening fast. John McCoy is the man to see when financing! The c More

by JENKINS.TISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John McCoy, Jason Nash

Jun 28, 2018

Wolfchase Honda responded

Thank you for your great review and for giving Wolfchase Honda the opportunity to earn your business. I'm happy to hear that Billy was able to find the car you wanted and get it for you so quickly. I'm also pleased to hear that you enjoyed your car buying experience with Jason. Jason is a valued member of our sales team and I will make sure he gets a copy of your review. We truly appreciate your business and wish you many safe and happy miles in your new Honda.

June 23, 2018

Dealership Rating
Employee Rating

excellent service service delivery was quick & accurate. i did not expect to have finalized things rapidly and most importantly to bring home the car on that same day o More

by KAREN_NATAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Lee, John McCoy

Jun 24, 2018

Wolfchase Honda responded

On behalf of our entire staff, I'd like to thank you for giving Wolfchase Honda the opportunity to earn your business. I'm glad you found our buying process to be comfortable and easy. We wish you many safe and happy miles in your new Honda.

June 22, 2018

Dealership Rating
Employee Rating

The best experience I’ve had in buying or leasing a car. Every person at the dealership was very friendly and helpful. A special shout out to Fred Mack, who has helped me several times over the years. Also More

by JAMESBO429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Lee, Fred Mack, John McCoy

Jun 22, 2018

Wolfchase Honda responded

On behalf of everyone here at Wolfchase Honda, thank you for your 5-star rating! We appreciate the opportunity to earn your business. Fred and Ed are both valued members of our sales staff and I will make sure they get a copy of your feedback. We wish you many safe and happy miles in your new Honda'

...
32

Dealership Inventory (238 Vehicles)

new 2026 Honda CR-V Hybrid car, priced at $39,079
2026 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
CVT
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $40,453
2026 Honda CR-V Hybrid
new
Crystal Black Pearl exterior
CVT
All-wheel Drive
new 2026 Honda Ridgeline car, priced at $44,103
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Accord car, priced at $32,234
2026 Honda Accord
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2027 Honda HR-V car, priced at $34,299
2027 Honda HR-V
new
Solar Silver Metallic exterior
CVT
All-wheel Drive
used 2021 Ford Mustang car, priced at $35,849
2021 Ford Mustang
used
Velocity Blue Metallic exterior
Automatic
Rear-wheel Drive