Billy Potts | Page 2

The Good (Salesman) and the Bad (Used car Manager) The Good: Our salesman, Billy Potts was outstanding. He was attentive, understanding and informative. I would recommend him to anyone looking at a The Good: Our salesman, Billy Potts was outstanding. He was attentive, understanding and informative. I would recommend him to anyone looking at a used vehicle. The Bad: The used car manager at the Waterford location was demeaning to our sales person, rude to us (my son and myself) and the my Credit Union loan officers (2). His is a reason not shop there in the future! As we were completing paperwork to put a deposit down on a vehicle he taps our sales person on the arm and tells him to get up, so he can sit down. As I wanted to put a depot down on car he was more concern that he didn't have the vehicle available to show rather than a potential sale. Was rude to both Loan officers who contacted him needing information to complete the sale. He will hinder future sales at Golling with lack of professionalism. More

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Great experience With excellence and professionalism, Jason was an extrordinary help in closing the deal on my 2014 Ram 1500 Big Horn 5.7L. He was very knowledgeable o With excellence and professionalism, Jason was an extrordinary help in closing the deal on my 2014 Ram 1500 Big Horn 5.7L. He was very knowledgeable on the vehicle as well as the sales process. He answered all of my questions entirely and made sure that I was a satisfied customer. I would recommend Jason to anyone who is looking to buy any sort of vehicle. Thanks, Jason! More

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Purchases a Jeep Patriot Just purchased a Jeep Patriot for my daughter. I worked with the staff of Golling and they were great! There is always stress involved when purchasi Just purchased a Jeep Patriot for my daughter. I worked with the staff of Golling and they were great! There is always stress involved when purchasing a pre-owned vehicle. The team at Golling took that stress away and were very attentive and answered all of my questions and then some. Awesome experience. If anyone is ever in need of purchasing a vehicle new or pre-owned, do not hesitate to go to Golling! More

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Very helpful and professionaL They did a great job explaining everything, offering options and helped us understand everything about the truck, great team effort, Bill Potts wads o They did a great job explaining everything, offering options and helped us understand everything about the truck, great team effort, Bill Potts wads outstanding would recommend him to everyone More

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Used Outlander Find I had an sudden and unexpected transmition failure of my Buick Enclave and very disappointing service from a local Buick dealership. I decided to retu I had an sudden and unexpected transmition failure of my Buick Enclave and very disappointing service from a local Buick dealership. I decided to return to Golling where my husband has purchased a prior Jeep Gr Cherokee ( 2008 with 200K miles and is still running ). Mr Potts met us in the lot and was efficient , knowledgable, and applied no pressure as we searched for a used Grand Cherokee . Once we saw the 2015 Overlaner with only 13,400 miles we knew we found our vehicle. Mr. Potts made the sale processes hassle free and by far the best experience we have had in 30 years. More

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They Stand Behind Their Promises I'd like to commend the pre-sales team. Before I purchased a car we had an agreement that they would take care of an issue and even though it cost wa I'd like to commend the pre-sales team. Before I purchased a car we had an agreement that they would take care of an issue and even though it cost way more for the repair than any of us had imagined they were true to their word and paid for the repair. Thank You ! I gave them 4 stars instead of 5 because when I picked up the car I was told it had 1/2 tank of gas when in reality it had less than 1/8 tank. The car I turned in had more gas in it than that. Come on fellas not cool. More

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2015 Grand Cherokee Overland I went into my new car search with a very specific list of options and features that I wanted. Golling happened to have one of the few available for s I went into my new car search with a very specific list of options and features that I wanted. Golling happened to have one of the few available for sale in the price range I wanted to stay in. The Jeep was as advertised and the price was very fair. Billy and the rest of the team at Golling put together a very good deal which included what I deemed to be a very fair allowance on my trade in as well as offering to take care of a couple of minor cosmetic issues I pointed out on the vehicle. The process was very smooth and I would definitely recommend dealing with Billy and the rest of the team at Golling. More

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Francis is one of your Great Sales Professional I wrote the review but forgot the rating. Francis' professionalism is 5+ star. I have not had any negative experiences with Golling employees. I gue I wrote the review but forgot the rating. Francis' professionalism is 5+ star. I have not had any negative experiences with Golling employees. I guess there' good reason why he sits by the front entrance. More

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A little dissatisfied The dealer made an attempt to clean the car. But the car was still dirty on the inside and the outside of the car. A major disappointment was not havi The dealer made an attempt to clean the car. But the car was still dirty on the inside and the outside of the car. A major disappointment was not having a full tank of gas. After purchasing a nearly brand new car I feel that it wasn’t a great Experience. I had higher expectations. I guess you get what you pay for nowadays. More

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