Blake Bustard
Blake Bustard at Phil Wright Autoplex

Blake Bustard | Page 16

Sales Professional

Phil Wright Autoplex

3300 E Main St
Russellville, AR 72802

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4.9
243 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

4.9

243 Reviews

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243 Reviews of Blake Bustard

December 10, 2021

Dealership Rating
Employee Rating

Blake did his best to fulfill all the things I wanted in a new truck More

by rowdydouillard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

December 09, 2021

Dealership Rating
Employee Rating

I had a great experience. The staff was very friendly and extremely efficient. I was in and out in a matter of mere moment. To be honest, kinda felt like going to see an old friend. I reckon everyone oughta More

by CATFISH_NET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2021

Phil Wright Autoplex responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

December 08, 2021

Dealership Rating
Employee Rating

Service was fast and very good. Service team were friendly and very professional. It was a good experience. More

by jtandandysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Hipps, Chauntisy Ayers

Dec 10, 2021

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

November 24, 2021

Dealership Rating
Employee Rating

Inconsistent and shoddy work. Smart aleck cashier . The service dept intake lady is nice and does her job well but I dislike dealing with the lady cashier once I pick up my car...she is just not pleasant i More

by CRC72063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: The shuttle drive is awesome tho but I've never caught his name

Nov 24, 2021

Phil Wright Autoplex responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Nov 24, 2021

CRC72063 responded

It amazes me that when I asked for my tire to b inspected for a leak I was told there was no leak. This morning I had to air up the same tire and noticed the valve stem is slightly bent so that's probably where the leak is..I'm goin to take it to a tire shop and I'll send u a copy of what they find. But considering I hadn't been home long from leaving the dealership that I got a notification that my tire was goin flat ..the cashier lady told me when I was leaving yesterday that I probably need new tires. These tires came on the car. They has 3000 miles on them. The car barely has 30k miles now...the tires are not bare..mayb the service dept should just do a more thorough job ...but I've had about enuf of the cashier's attitude. The past 2 times I've been up there she is funky with me and I don't no what her problem is but I really wish someone would ask her if she's ok or has she just singled me out as a customer she doesn't like and enjoys being shitty with me when I'm there.

November 24, 2021

Dealership Rating
Employee Rating

I don't feel this service center is consistent. Six hour wait for oil change one visit and next visit just over an hour wait. Also asked for tire to b fixed..this car has barely 30k miles on it so the tires More

by CRC72063
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Chauntisy Ayers

Nov 24, 2021

Phil Wright Autoplex responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Phil Wright Autoplex Team

Dec 23, 2021

CRC72063 responded

I have the invoice from walmart where I had the same tire fixed that ur service dept said was fine. It required a plug and cost me almost $18. I'm concerned that if ur service dept can't/ won't do their job then what else are they skimping on

November 22, 2021

Dealership Rating
Employee Rating

Really good place to shop nice people easy going sales personnel nice clean buildings will help get you in the vehicle More

by JAMESMASHBURN85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Saxon

Nov 23, 2021

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

October 26, 2021

Dealership Rating
Employee Rating

I have always had excellent customer service, no hassle atmosphere, and great follow up. Awesome! More

by kicker7780
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Hipps

Oct 28, 2021

Phil Wright Autoplex responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Phil Wright Autoplex Team

October 23, 2021

Dealership Rating
Employee Rating

They was reasonably quick, professional and I had to bring my son there and it was an in and out service. Outstanding service from the phone call making the appointment to leaving. They did quite well l More

by dakotawhttngtn7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Phil Wright Autoplex responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Phil Wright Autoplex Team

September 29, 2021

Dealership Rating
Employee Rating

This dealership was great. They had just the right car pick out for my son when we got there. They worked with him with what money he had to put down on it & made the payments just right for him. By the w More

by DEBRA4359
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russel Wade, Chance Manning, John David Jones , Blaine Holloway, Vernon Hubbart, Zack Saxon

Sep 29, 2021

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

September 24, 2021

Dealership Rating
Employee Rating

Great customer service. Very easy to work with. Excellent service department. Free drinks and clean restrooms 😊 More

by AARONWOJO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Hipps, Brad Hottinger , Keith Holbrook, Zack Saxon, Adam Stoffle, Russ Wright, creed Chronister, Patrick watts, Antonio,

Sep 24, 2021

Phil Wright Autoplex responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Phil Wright Autoplex Team

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