Bob Annis | Page 9

Bob was very knowledgeable, explained in details everything about the car & that I left the dealership with a brand new 2022 Mini Cooper. The entire team, starting from internet service, sales & everything about the car & that I left the dealership with a brand new 2022 Mini Cooper. The entire team, starting from internet service, sales & finance were friendly & helpful. Thanks More

by manor1998 Verified Customer Verified Customer

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I felt like I got there at a reasonable time.the service was pretty good considering my sercumstabce . I'm pretty happy with my car was pretty good considering my sercumstabce . I'm pretty happy with my car More

by gabrialle1996 Verified Customer Verified Customer

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There were some issues after the transaction that took some time to clear up. The management did follow through on there promise to correct the situation. Overall I believe this is a fair and honest busin some time to clear up. The management did follow through on there promise to correct the situation. Overall I believe this is a fair and honest business. More

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Incredible and friendly staff and excellent customer service. I highly recommend this dealership to anybody looking for a new or used car. We will definitely be back :) service. I highly recommend this dealership to anybody looking for a new or used car. We will definitely be back :) More

by khoburg Verified Customer Verified Customer

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Bob and Santos were absolutely awesome! My second time purchasing with Bob and couldn't ask for a better experience! I will definitely be back for my next mini and any car services needed. Thank you so mu purchasing with Bob and couldn't ask for a better experience! I will definitely be back for my next mini and any car services needed. Thank you so much 💓 More

by natrexdogg Verified Customer Verified Customer

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Thank you to Bob Annis and all his patience during this transaction. We really appreciate the personal delivery of the car to our home in Tampa! transaction. We really appreciate the personal delivery of the car to our home in Tampa! More

by thomasandjerry Verified Customer Verified Customer

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I recently purchased a vehicle from Ferman. I am EXTREMELY disappointed! I drove 4 hours, from Jacksonville to the dealership. The salesman, who lives nearby, was over an hour late getting there. Th EXTREMELY disappointed! I drove 4 hours, from Jacksonville to the dealership. The salesman, who lives nearby, was over an hour late getting there. The vehicle wasn't ready as I had been told it would be. It wasn't even at the location. I had a trade in, which they got to drive and inspect, yet I wasn't able to see the vehicle the car I was purchasing. They talked me into buying the vehicle anyway, which was my mistake. I was told only a couple of little imperfections. There are numerous scratches and dings in the vehicle. I was also told I would have two keys, I received one that would work two days later when they finally delivered the vehicle. I have tried to contact them numerous times. They have ignored me since I tole the sales person I wouldn't write a review until we took care of the key situation. Apparently they aren't going to do anything about it. Avoid this place at all costs. Very dishonest. More

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Bob Annis was very responsive during my initial inquiry. After about four days of really thinking about it I went in to meet Bob and test drive. Bob provided great information on the Mini and was sold. H After about four days of really thinking about it I went in to meet Bob and test drive. Bob provided great information on the Mini and was sold. Happy customer 😊 Love my Mini! More

by rons1106 Verified Customer Verified Customer

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It was great. my sales man wad very helpful and knowledgeable told me every thing the car could do thanks again Bob Annis for all your help knowledgeable told me every thing the car could do thanks again Bob Annis for all your help More

by mzbrand58 Verified Customer Verified Customer

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I had a great experience with Bob on the purchase of my new mini. He made the process painless and was honest. I would recommend friends and family here if they're looking for a mini :) Thank you! new mini. He made the process painless and was honest. I would recommend friends and family here if they're looking for a mini :) Thank you! More

by lynch_mallory Verified Customer Verified Customer

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