Bob Cerza | Page 66

Sales Bob was outstanding!!! He took the time to review the options and the best car for our family. I would buy another car from Bob in the future. Bob was outstanding!!! He took the time to review the options and the best car for our family. I would buy another car from Bob in the future. More

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Volvo Professionals Recently I moved to Summit from NYC with my husband and two kids. I needed a car and was unsure where to start. I noticed a lot of Volvo drivers in Su Recently I moved to Summit from NYC with my husband and two kids. I needed a car and was unsure where to start. I noticed a lot of Volvo drivers in Summit and did some research. I bought a used XC90 and am very happy. Bob who sold me the car and Sean who signed off could not have been more honest or professional. Thanks Volvo, when the kids grow up I’m buying a new one! More

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Great Experience at Smythe This is our second time doing business with Bob at Smythe. We had such a good experience with Bob and the dealership the first time, that we didnt hav This is our second time doing business with Bob at Smythe. We had such a good experience with Bob and the dealership the first time, that we didnt have to look anywhere else the next time. Bob made buying our car quick and easy. We knew we were making the right decision. More

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Failm Bob was phenomenal. He gave me space to not feel smothered, but he stayed close enough to answer my questions and allow me to mull over the decision. Bob was phenomenal. He gave me space to not feel smothered, but he stayed close enough to answer my questions and allow me to mull over the decision. His co-worker Shaun (finance) was organized and made getting through the paperwork a breeze. I would recommend anyone looking for a Volvo especially if you are looking for a no-pressure buying experience. More

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Rob Cerza was amazing to work with! It was a pleasure to work with Rob. He was very organized and thorough. We enjoyed doing business with him. And we just live our new car!!!! Thank It was a pleasure to work with Rob. He was very organized and thorough. We enjoyed doing business with him. And we just live our new car!!!! Thanks! More

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Great Experience My wife and I had a great experience at Smythe. Bob was down to earth and very helpful. We test drove a few vehicles at a few different dealerships in My wife and I had a great experience at Smythe. Bob was down to earth and very helpful. We test drove a few vehicles at a few different dealerships in the area but we came back to buy the car from Bob. We appreciated the atmosphere. We did not feel pressured or rushed. More

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# 1 For a Reason Smythe Volvo is the # 1 Volvo dealership in the United States for a reason. This is a unique dealership that does not use pressure to get a sale, but Smythe Volvo is the # 1 Volvo dealership in the United States for a reason. This is a unique dealership that does not use pressure to get a sale, but instead relies on excellent customer service, helpful and well-informed staff, and a fair and transparent buying process. My family has now purchased three Volvos from Smythe, and each time it has been a smooth, enjoyable, no-stress experience. For this purchase I worked with Bob Cerza, and my family has also worked with Paul Leary as well – both are consummate professionals and excellent to work with. This was my first time working with Bob, who was knowledgable, easy-going, and a lot of fun to work with. Kevin Bergeron in Finance helped finalize the transaction, and was very friendly, communicated clearly, and answered all questions with ease. Our experience with the Service Center has been top-notch as well – a very well organized and clean shop, with clear communication from the Service Center reps while your car is in service. An expansive, well-apportioned showroom with excellent inventory adds to the overall experience. I absolutely recommend Smythe Volvo if you’re considering a Volvo as your next vehicle. You’ll find a transparent and truly enjoyable experience with excellent people backing up the high-quality product Volvo has to offer. More

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Awesome sales and service We have bought two Volvo’s (so far!) from Smythe Volvo and we are very happy with the cars. Bob Cerza is fantastic, very friendly and helpful, not the We have bought two Volvo’s (so far!) from Smythe Volvo and we are very happy with the cars. Bob Cerza is fantastic, very friendly and helpful, not the slightest bit pushy, very responsive and totally on top of paperwork. The service team is awesome too. Tom and Doug are the staff we’ve worked with the most and I can’t say enough about how pleasant and easy it is to work with them and all the staff at Smythe. Highly recommend this dealership! More

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Always a pleasure I was introduced to Smythe after moving from Manhattan and needed to service my old Volvo. The service team does such a great job that I decided that I was introduced to Smythe after moving from Manhattan and needed to service my old Volvo. The service team does such a great job that I decided that we would stick with Volvo for our new lease. Bob did a great job explaining all the car features and was very patient in answering all of our questions about the different options available. It's a no-pressure sales environment. Very easy to work with. I would recommend to anyone. More

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From Start to Finish A+++ I recently leased a new Volvo XC60 from Bob at Smythe Volvo. Bob spent time with me on the phone as we tried to cherry pick the perfect XC60. After I recently leased a new Volvo XC60 from Bob at Smythe Volvo. Bob spent time with me on the phone as we tried to cherry pick the perfect XC60. After that my wife and I drove for an hour (it was worth it) to meet with him at the dealership. The car was ready to be test driven and Bob worked hard getting my payment to where it needed to be. Shaun took us from there and went over all the lease numbers. Energetic, helpful, and transparent, Shaun answered all my questions in perfect detail. When we were all done Bob wouldn't even let us leave without going over the car's functions, which showed that he really cared. I have not had this great of an experience at a dealership in a very long time. Thanks to all at Smythe Volvo! More

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