Bob Davis

I had a great experience at Serra Ford Rochester. Great staff and beautiful new facility. Great staff and beautiful new facility. More

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They made the process as least painful and where honest, straight forward on best they can do for financing. While it’s not best time to get a new vehicle, they were about to help me get to where affordabil straight forward on best they can do for financing. While it’s not best time to get a new vehicle, they were about to help me get to where affordability was in range (which I didn’t think was possible!). Much appreciated! Thank you! More

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When I walked in Serra Ford for the very first time I met a young salesman who was very new. But he took charge and brought others to help in the process. It was a real team effort. I was really impressed th a young salesman who was very new. But he took charge and brought others to help in the process. It was a real team effort. I was really impressed the way everyone supported him. More

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Shawn Burchi was very patient and understanding of my needs, she went out of her way to help me find the truck I needed. needs, she went out of her way to help me find the truck I needed. More

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Knowledgeable and extremely friendly staff! Bailey answered all my questions, with confidence and a smile! Bailey answered all my questions, with confidence and a smile! More

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I was treated exceptionally well by Kyle Allor and Jeremy Randolph. I had just left Russ Milne Ford in Macomb, where Russ Milne Jr. himself was a condescending jerk. unlike Russ Milne Jr., Kyle and Jeremy wo Randolph. I had just left Russ Milne Ford in Macomb, where Russ Milne Jr. himself was a condescending jerk. unlike Russ Milne Jr., Kyle and Jeremy worked with me to find a very nicely equipped Lariat. They were easy to work with, and their manager was engaged as well. I was able to close the deal quickly and I am extremely satisfied with the treatment and service I received. I highly recommend Kyle and Jeremy to anyone! If you're in the area, be sure to visit Serra Ford. More

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Serra Ford Rochester Hills and our Sales Representative were very helpful finding our new vehicle and accommodating our requests! were very helpful finding our new vehicle and accommodating our requests! More

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I am a Lease customer. Scheduled service for body repair, took a month to get an opening. No rental was offered and when I called to inquire no one, out of five contacts ha Scheduled service for body repair, took a month to get an opening. No rental was offered and when I called to inquire no one, out of five contacts has gotten back to me. Serra Ford is too big to care. Don't go here and expect anything but the run around. Horrible way to do business. More

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Lease of 2019 Ranger XLT I heard about the new Ranger so I checked out my local Ford dealership. I was thinking between the Tacoma and the Ranger. Dan Saunders helped me l I heard about the new Ranger so I checked out my local Ford dealership. I was thinking between the Tacoma and the Ranger. Dan Saunders helped me lease a brand new Ranger, and it's been such a sweet ride. He answered all my questions, got me a good deal, and helped me lease my first vehicle. I really wanted the Tacoma, but I think I went with the better truck and a big part of it was due to Dan's patience and information. Thanks to Dan and the team here for my new truck. Very friendly folks, and there's all kinds of deals going on. Take a look! More

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OUTSTANDING SALESMAN Jim handle my new lease in a timely and efficient manner and took plenty of time to show my wife and I how to best use the electronics in our new Edge Jim handle my new lease in a timely and efficient manner and took plenty of time to show my wife and I how to best use the electronics in our new Edge. He handle the paper work and set up as very professionally and was a please to have as our salesperson. More

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