Bob Edwards
Bob Edwards at Toyota of Scranton
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Bob Edwards | Page 3

General Sales Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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3.8
42 Reviews

Dealership Experience

5 yrs, 10 mos

3.8

42 Reviews

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42 Reviews of Bob Edwards

June 14, 2021

Dealership Rating
Employee Rating

Sales Department is not good Why do they say that you will take the car the same day to get a final price, and then they say they will not sell you the car because I called too many times and did not sho More

by rudoneyet134
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Gotto

Jun 16, 2021

Toyota of Scranton responded

rudoneyet134, we do have a system we follow when selling and servicing vehicles. It involves making an appointment and if you miss your appointment it does effect our team. We do understand there are things that happen during the course of a day that can interfere with your schedule. We wish you well in your search for a new vehicle.

November 16, 2020

Dealership Rating
Employee Rating

Toyota of Scranton had a good variety of vehicles to choose from. Knowledgeable to work with as well as no pushy to make the purchase. More

by MMJMEADE961
Price
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin , Jeffrey Felkowski

Nov 16, 2020

Toyota of Scranton responded

Thank you very much, MMJMEADE961 for your 5 star review and recommendation. It is appreciated. Take care.

October 22, 2020

Dealership Rating
Employee Rating

Can’t say enough good things about Toyota Scranton. What makes Toyota Scranton the go to dealership would be the quality of professionalism from their staff and the quality of vehicle they proudly sell. More

by HAYESPSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Jammie Marcen , Allen Blad, Jenna Sledzinski

Oct 23, 2020

Toyota of Scranton responded

HAYESPSU, thank you for your perfect, 5 star review and recommendation. We are proud of what we believe in at our dealership, and it is all about our customers. Be well and thanks again! ~ Mary Jo Preno, Customer Experience

August 06, 2020

Dealership Rating
Employee Rating

Promises not kept I bought a new used Toyota Prius 4 touring car in the beginning of July 2020. I spoke to the sales person on the phone who was very nice and told me More

by rakdoc
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Richard LaRussa , Jeffrey Felkowski, Bryan Matarese

Sep 01, 2020

Toyota of Scranton responded

rakdoc, Thank youfor taking the time to provide your review. As you can imagine, we are not thrilled with your 2 star review. Our VP of Guest Experience will reach out to further discuss. Take care.

July 31, 2020

Dealership Rating
Employee Rating

Great team. Made my experience one of the best I’ve ever had. I will recommend al of my contacts to the team at Toyota of scranton. More

by KENNETHWALLEY5125
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa, Brian Cloud , Allen Blad, Curt Manck, Vito Sampogne

Sep 01, 2020

Toyota of Scranton responded

Kennethwalley, thank you for the perfect, 5 star review. We look forward to working with you in the future. Take care.

July 03, 2020

Dealership Rating
Employee Rating

The staff was extremely thorough and helpful. They didn’t pressure us into a decision we weren’t comfortable with or ready for. Would recommend if you want a confident car buying experience without the games More

by BUSYBEE3.MISSY
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Doug Stahl, Kacie Kuchinskas, Richard LaRussa, Jammie Marcen , Allen Blad, Steve Feliciano, Vito Sampogne, Jenna Sledzinski, Len Gierszal

Jul 03, 2020

Toyota of Scranton responded

We are so thrilled your experience was over the top! Enjoy your new vehicle. Thanks again for the 5 star review. We appreciate your business. Take care.

June 26, 2020

Dealership Rating
Employee Rating

Great team of people. Couldn’t be happier with my experience. They made every thing so much more enjoyable and helped me through it all. More

by KENNETHWALLEY5125
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa , Jenna Sledzinski, Howard Sweeny

April 28, 2020

Dealership Rating
Employee Rating

Kind, cool,cooperative and efficient are Just a few of the words we choose to describe the employees of Toyota of Scranton. 😘🌠😍💫👍✌Keep up the good work. We have been,telling others about this dealers More

by ASCOMBORDI
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Corey Boynton, Brian Burgess, Brianne Cucura , Maxx Broden, Jeffrey Felkowski, Stephanie

Apr 29, 2020

Toyota of Scranton responded

We are so thrilled by your review of our dealership. Many thanks! We appreciate your recommendation and look forward to your next visit. Take care and be well.

March 18, 2020

Dealership Rating
Employee Rating

personnel very pleasant personnel---polite-helpful and Scott Higgins is great-0-got to know Scott at MotorWorld---very helpful---he even calls to see how the v More

by jpsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly, Scott higgins

Mar 18, 2020

Toyota of Scranton responded

Thank you for such a wonderful review!

March 15, 2020

Dealership Rating
Employee Rating

20K check up Quick service, great work and the service advisor (Alyssa) was great! Nice waiting area and all staff are friendly. This is just a great dealership ov More

by JIMCANUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton , Alyssa Esteras

Mar 15, 2020

Toyota of Scranton responded

Thank you for such a wonderful review ! We are please to hear you had a great experience and will be sure to pass your compliments along to our team !

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