Dealership Experience
5 yrs, 10 mos
42 Reviews
Write a Review42 Reviews of Bob Edwards
June 14, 2021
Sales Department is not good Why do they say that you will take the car the same day to get a final price, and then they say they will not sell you the car because I called too many times and did not sho will take the car the same day to get a final price, and then they say they will not sell you the car because I called too many times and did not show up, What an operation, in the future I will go to Motor World No pressure!!! More
Other Employees Tagged: Joe Gotto
November 16, 2020
Toyota of Scranton had a good variety of vehicles to choose from. Knowledgeable to work with as well as no pushy to make the purchase. choose from. Knowledgeable to work with as well as no pushy to make the purchase. More
Other Employees Tagged: George Zepherin , Jeffrey Felkowski
October 22, 2020
Can’t say enough good things about Toyota Scranton. What makes Toyota Scranton the go to dealership would be the quality of professionalism from their staff and the quality of vehicle they proudly sell. makes Toyota Scranton the go to dealership would be the quality of professionalism from their staff and the quality of vehicle they proudly sell. More
Other Employees Tagged: Corey Boynton, Jammie Marcen , Allen Blad, Jenna Sledzinski
August 06, 2020
Promises not kept I bought a new used Toyota Prius 4 touring car in the beginning of July 2020. I spoke to the sales person on the phone who was very nice and told me I bought a new used Toyota Prius 4 touring car in the beginning of July 2020. I spoke to the sales person on the phone who was very nice and told me that when I come in to pick up the car he would be there to meet me or the finance manager would be there. I arrived at Toyota and neither were there. I was given another sales person who completed the sales with me. When I went to look at the car for the first time, I noticed that the center console tray was missing. I spoke to the manager of sales who assured me that I would receive a replacement. I even said to him how do I know that he would keep his promise to get me the console tray. His response- I am the sales manager and it will happen. However, after the first phone call he promised to call me back that day but never did. I called several more times over a months period and was told that the console tray was being sent to me. It never arrived. I then called the General Sales Manager, who also said he would call me back that day, but of course he didn't. I have bought a Prius since 2004 (love the car) at other Toyota dealerships but never have had any major problems, such as this. The car was not complete when I picked it up and should have been. I am very disappointed in this dealership and want my center console tray. I should also state that the finance manager who I originally spoke to did help me in another issue and made good on his promise. More
Other Employees Tagged: George Zepherin, Richard LaRussa , Jeffrey Felkowski, Bryan Matarese
July 31, 2020
Great team. Made my experience one of the best I’ve ever had. I will recommend al of my contacts to the team at Toyota of scranton. had. I will recommend al of my contacts to the team at Toyota of scranton. More
Other Employees Tagged: Richard LaRussa, Brian Cloud , Allen Blad, Curt Manck, Vito Sampogne
July 03, 2020
The staff was extremely thorough and helpful. They didn’t pressure us into a decision we weren’t comfortable with or ready for. Would recommend if you want a confident car buying experience without the games pressure us into a decision we weren’t comfortable with or ready for. Would recommend if you want a confident car buying experience without the games. More
Other Employees Tagged: George Zepherin, Doug Stahl, Kacie Kuchinskas, Richard LaRussa, Jammie Marcen , Allen Blad, Steve Feliciano, Vito Sampogne, Jenna Sledzinski, Len Gierszal
June 26, 2020
Great team of people. Couldn’t be happier with my experience. They made every thing so much more enjoyable and helped me through it all. experience. They made every thing so much more enjoyable and helped me through it all. More
Other Employees Tagged: Richard LaRussa , Jenna Sledzinski, Howard Sweeny
April 28, 2020
Kind, cool,cooperative and efficient are Just a few of the words we choose to describe the employees of Toyota of Scranton. 😘🌠😍💫👍✌Keep up the good work. We have been,telling others about this dealers the words we choose to describe the employees of Toyota of Scranton. 😘🌠😍💫👍✌Keep up the good work. We have been,telling others about this dealership when they see our car and a few of them have gone down and purchased a car. More
Other Employees Tagged: Joe Mercado Jr, Corey Boynton, Brian Burgess, Brianne Cucura , Maxx Broden, Jeffrey Felkowski, Stephanie
March 18, 2020
personnel very pleasant personnel---polite-helpful and Scott Higgins is great-0-got to know Scott at MotorWorld---very helpful---he even calls to see how the v very pleasant personnel---polite-helpful and Scott Higgins is great-0-got to know Scott at MotorWorld---very helpful---he even calls to see how the vehicle is. More
Other Employees Tagged: Michael Reilly, Scott higgins
March 15, 2020
20K check up Quick service, great work and the service advisor (Alyssa) was great! Nice waiting area and all staff are friendly. This is just a great dealership ov Quick service, great work and the service advisor (Alyssa) was great! Nice waiting area and all staff are friendly. This is just a great dealership overall More
Other Employees Tagged: Corey Boynton , Alyssa Esteras