Dealership Experience
7 yrs, 9 mos
45 Reviews
Write a Review45 Reviews of Bob Edwards
April 29, 2020
Kind, cool,cooperative and efficient are Just a few of the words we choose to describe the employees of Toyota of Scranton. 😘🌠😍💫👍✌Keep up the good work. We have been,telling others about this dealers the words we choose to describe the employees of Toyota of Scranton. 😘🌠😍💫👍✌Keep up the good work. We have been,telling others about this dealership when they see our car and a few of them have gone down and purchased a car. More
Other Employees Tagged: Brian Burgess, Brianne Cucura , Corey Boynton, Maxx Broden, Jeffrey Felkowski, Joe Mercado Jr, Stephanie
March 18, 2020
personnel very pleasant personnel---polite-helpful and Scott Higgins is great-0-got to know Scott at MotorWorld---very helpful---he even calls to see how the v very pleasant personnel---polite-helpful and Scott Higgins is great-0-got to know Scott at MotorWorld---very helpful---he even calls to see how the vehicle is. More
Other Employees Tagged: Michael Reilly, Scott higgins
March 15, 2020
20K check up Quick service, great work and the service advisor (Alyssa) was great! Nice waiting area and all staff are friendly. This is just a great dealership ov Quick service, great work and the service advisor (Alyssa) was great! Nice waiting area and all staff are friendly. This is just a great dealership overall More
Other Employees Tagged: Corey Boynton, Alyssa Esteras
March 11, 2020
Always friendly with great service. I been driving Toyota’s since 1975 and always looked forward to the next new model advancements. I owned many 4Runners starting in 1990 their a great I been driving Toyota’s since 1975 and always looked forward to the next new model advancements. I owned many 4Runners starting in 1990 their a great vehicle but they fell behind the competition In technology. For that reason I recently bought a new Cadillac XT6 . Toyota needs to redesign the 4Runner It’s too old school I’m sorry to say . My 2018Tacoma is a great truck I love it and look forward to Another one when the time comes .Hopefuly it will be competitively better than ever . I’ve bought and leased over 15 Toyota new vehicles over the years . More
Other Employees Tagged: Tom Kirkpatrick, Kevin Morrow, Brianne Cucura, David Grieco , Alan Aimer, Corey Boynton, Maxx Broden, Jeffrey Felkowski, Curt Manck
November 24, 2019
15k service Alyssa in service was phenomenal. Not only was she extremely professional with me but as I waited to finalize things with my car I took note of how pa Alyssa in service was phenomenal. Not only was she extremely professional with me but as I waited to finalize things with my car I took note of how patient and professional she was with a difficult customer in front of me. Great job Alyssa! More
Other Employees Tagged: Corey Boynton, Alyssa Esteras
September 01, 2019
Absolute customer service and professionals every one From when I arrived till I left kept informed and my satisfaction was paramount when your vehicle is returned the care that was taken surpasses any ot From when I arrived till I left kept informed and my satisfaction was paramount when your vehicle is returned the care that was taken surpasses any other dealer. More
Other Employees Tagged: Stephanie McNair, Tom Kirkpatrick, Pat Gallagher , Jessmar Aviles, Allen Blad, Kevin Brzegowski, Vito Sampogne, Chris Wagner
August 21, 2019
Quick service with a smile Vito and Alan did a great job in getting my vehicle in for quick reliable service with a complimentary wash. Next time they will replace my wipers as Vito and Alan did a great job in getting my vehicle in for quick reliable service with a complimentary wash. Next time they will replace my wipers as they are streaking. I would absolutely recommend the service at toyota of Scranton. More
Other Employees Tagged: Richard LaRussa , Alan Aimer, Joe Mercado Jr, Michael Reilly, Vito Sampogne, AJ Wallace
June 25, 2019
Friendly Hometown Dealer What a refreshing experience! No pressure, no haggling, no "let me see what my manager says". They took the time to understand my needs and budget r What a refreshing experience! No pressure, no haggling, no "let me see what my manager says". They took the time to understand my needs and budget requirements and made the whole process easy and painless! They made sure I was introduced to the service department, and right away I felt like i knew them forever! There is absolutely no reason to shop for a vehicle or vehicle service anywhere else! More
Other Employees Tagged: Brian Burgess, Tom Kirkpatrick , Alan Aimer, Howard Sweeny
May 03, 2019
Terrible People Toyota of Scranton rips you off. They sold me a defective vehicle and would not give me back a full refund. I bought a vehicle for 15,499 and a week l Toyota of Scranton rips you off. They sold me a defective vehicle and would not give me back a full refund. I bought a vehicle for 15,499 and a week later found out it was in a bad accident and had structural damage and they would not give me back the full price I payed towards another vehicle. They said it was only worth $12,000 and thats all they would give me. Is this fair to me? What did I do wrong to get penalized? More
Other Employees Tagged: Michael Reilly, AJ Wallace
February 26, 2019
I'd buy a car here every day - just as a 'feel-good' experie This is most likely the best experience I have EVER had buying a vehicle! (And at 40 000/mpy over 48 years I have a little experience!!) Intelligent, This is most likely the best experience I have EVER had buying a vehicle! (And at 40 000/mpy over 48 years I have a little experience!!) Intelligent, knowledgable, patient and to the point. Will I be back? Well...I hope not for a while, but when the time comes I'll be over! In the mean time I'll send our friends! Marianne Kuiper Milks Honesdale, PA More
Other Employees Tagged: Corey Boynton, Michael Reilly, John. Also: we forget the name of our main/initial contact. Young guy, has a baby...he was great!!

