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Bob Edwards
Bob Edwards at Toyota of Scranton
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Bob Edwards | Page 2

General Sales Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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3.8
42 Reviews

Dealership Experience

5 yrs, 9 mos

3.8

42 Reviews

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42 Reviews of Bob Edwards

August 27, 2022

Dealership Rating
Employee Rating

Best dealer experience ever! This is a great dealership. The sales people, the management team and the finance team are all excellent. These people put the customer first. Th More

by JEFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kacie Kuchinskas, Kevin Morrow, Richard LaRussa, Jammie Marcen, Ryan Cali, Kevin Cloud , Andrew Weinberger,

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Aug 29, 2022

Toyota of Scranton responded

Hi Jeff, Thank you for taking the time to let us know about your recent visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 18, 2022

Dealership Rating
Employee Rating

It is good dealer that I prefer which they help me to trade my old car to new car in right price.thank you very much. More

by PURNA_BASNET10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Corey Boynton, Brian Burgess, Richard LaRussa, Ahmad Wasal, Ryan Cali, Kevin Cloud , Michael Reilly, Howard Sweeny

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Aug 19, 2022

Toyota of Scranton responded

Purna, We know you are a loyal customer and we want to thank you. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

June 28, 2022

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Employee Rating

I have been dealing with this dealer for many years and purchased my third vehicle a few months ago. Wonderful attentive service. Very thorough and made the entire process painless. Thanks much. More

by Marina Appleton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess

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Jun 28, 2022

Toyota of Scranton responded

Hello Marina, Thank you for taking the time to provide feedback on your recent sales visit to our dealership. We appreciate your long time loyalty to our dealership...it is a compliment to our entire team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 09, 2022

Dealership Rating
Employee Rating

They don’t try and sell you things you don’t need and always fix the issue. More

by JFoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 09, 2022

Toyota of Scranton responded

JFoley, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton

May 12, 2022

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Employee Rating

Staff was very helpful and eager to help ensure I got exactly what it was I wanted most out of my vehicle . Corey went above and beyond with helping me pick out the perfect vehicle for me! More

by JHAMMERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Marco Valenti

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May 13, 2022

Toyota of Scranton responded

JHAMMERS, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 10, 2022

Dealership Rating
Employee Rating

They were easy to work with and did whatever necessary to ensure I was happy with my purchase. Second purchase was a great experience More

by JHAMMERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton

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May 10, 2022

Toyota of Scranton responded

JHAMMERS, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 13, 2022

Dealership Rating
Employee Rating

This experience was smooth, very friendly salesman Joe “Jr” helped me out. I was in the car that night. More

by TAYLORSMAMA3311
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Richard LaRussa , Michael Reilly

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Apr 13, 2022

Toyota of Scranton responded

Hi Taylorsmama3311, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

January 05, 2022

Dealership Rating
Employee Rating

Very great service. Super friendly people. FIVE OUT OF FIVE. Would definitely recommend to anyone More

by KINGJAKE717
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Corey Boynton , Michael Reilly

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Jan 05, 2022

Toyota of Scranton responded

Thank you, KingJake717 for your perfect, 5 star review and recommendation. It is greatly appreciated. We are delighted all went well at your recent visit to our dealership. Take care.

October 06, 2021

Dealership Rating
Employee Rating

Excelente muy buena atención todos muy amable el tiempo brindado la rapidez y el servicio brindado muy bueno More

by JOHANDYPAULINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Doug Stahl, Joe Mercado Jr, Ahmad Wasal, Jordan Printz , Jeffrey Felkowski, Bryan Matarese, Chris Wagner, AJ Wallace

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August 22, 2021

Dealership Rating
Employee Rating

Great dealership. Very friendly. Not high pressure. Service is quick. Buying is painless. Everyone from sales to the finance department are professional and friendly. Andrew Weinberger is a tremend More

by JEFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Richard LaRussa, Ryan Cali , Alyssa Esteras, Bryan Matarese, Jenna Sledzinski, Howard Sweeny, Andrew Weinberger

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Aug 23, 2021

Toyota of Scranton responded

Jeff, thank you for taking the opportunity to provide a review of our dealership. We are honored to know we earn your respect and perfect, 5 star rating. Many thanks. We agree...Andrew is an tremendous asset to our dealership. Take care.

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