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Bob Ernstes
Refer Me
258 Reviews
Dealership Experience
8 yrs, 3 mos
Industry Experience
27 yrs, 7 mos
Languages Spoken
English
258 Reviews
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258 Reviews of Bob Ernstes
August 06, 2023
THIS IS NOT THE FIRST TIME WE USDED EAGLE BUICK/GMC. WE ARE ALWAYS HAPPY WITH THE DEAL WE GET AND OUR PURCHASE. WE ARE ALWAYS HAPPY WITH THE DEAL WE GET AND OUR PURCHASE. More
by bhaas62
Verified CustomerOther Employees Tagged: JP Patrick, Robert Haas, Scott Kelley, Norma Pestana, Josh Fagen
Helpful 
June 20, 2023
Excellent after sales follow-up and assistance! Quality dealer used car prep and service. Provided excellent information about the vehicle prep the dealer did before putting the car up for sale. P Quality dealer used car prep and service. Provided excellent information about the vehicle prep the dealer did before putting the car up for sale. Providing Documentation was very helpful especially for a collector car. Dan was very helpful with this he clearly understands the Collector car market. When I called the service department for clarification, the advisor that answered the phone was very helpful. More
by m_yonge
Other Employees Tagged: Scott Kelley , Dan Heckman
June 07, 2023
I've bought and sold a handful of vehicles over the years, and the process has never been as enjoyable as dealing with the guys at Eagle Buick GMC! From Dan in Sales, to Bob in Finance and lastly Scott years, and the process has never been as enjoyable as dealing with the guys at Eagle Buick GMC! From Dan in Sales, to Bob in Finance and lastly Scott in Service... You guys were a pleasure to work with and will be highly recommended to family & friends. Thanks! From another satisfied customer🙂 More
by grinanbarrett34
Other Employees Tagged: Scott Kelley , Dan Heckman
May 26, 2023
Extremely clean including the mens restroom. ..didn't try the ladies room. Steve was awesome getting my purchase complted in a timely manner and everyone I talked to smiled and was very eager to ..didn't try the ladies room. Steve was awesome getting my purchase complted in a timely manner and everyone I talked to smiled and was very eager to assist with any issues. More
by jdorminey714
Other Employees Tagged: JP Patrick, Steve Ernstes, Scott Kelley
May 25, 2023
Eagle Buick is the best! Thank you everyone for all you do! If shopping is a pleasure at Publix, getting service is a pleasure at Eagle Buick Gmc. Thank you everyone for all you do! If shopping is a pleasure at Publix, getting service is a pleasure at Eagle Buick Gmc. More
by HOSFORD17
Other Employees Tagged: JP Patrick, Jeremy Othouse, Scott Kelley
May 25, 2023
I’ve purchased my last several trucks for myself and my son from Eagle Buick GMC. As long as current management and sales staff remain, I will never buy my trucks from anywhere or anyone else. They are alw son from Eagle Buick GMC. As long as current management and sales staff remain, I will never buy my trucks from anywhere or anyone else. They are always fair and go above and beyond to make sure I’m happy. I love this dealership. More
by chad
Other Employees Tagged: Joe Lafrantz
May 20, 2023
Friendly staff. I had the best buying experience at Eagle.Gordon was excellent and the service dept was very prompt and courteous.Highly recommend this dealership for I had the best buying experience at Eagle.Gordon was excellent and the service dept was very prompt and courteous.Highly recommend this dealership for anyone looking for a new vehicle 😊😊 More
by BERGERMKCL
Other Employees Tagged: JP Patrick, Scott Kelley , Gordon was top notch!
May 10, 2023
Hank Grossman and the rest of the team were an absolute pelasure to work with. Their honesty and integrity really makes them stand out and would refer Hank and this dealership to any of my friends and fam pelasure to work with. Their honesty and integrity really makes them stand out and would refer Hank and this dealership to any of my friends and family. More
by jtbasile
Other Employees Tagged: Hank Grossman
April 29, 2023
We drove 250 miles from Lauderdale by the Sea to see this car and trade our Mustang GT in after coming to a Preliminary price agreement with the Salesperson conditioned on us seeing your car and you seeing o car and trade our Mustang GT in after coming to a Preliminary price agreement with the Salesperson conditioned on us seeing your car and you seeing our car. Things went smoothly until the Salesperson began backtracking on repairing 2 small items that were discovered during inspection. Then the salesman said something mysterious, that we did not understand until we departed from the dealership. He said you're going to pay $1000 for repairs when you return home? Turns out he was right, if not knew. The minute we pulled out the right blinker began blinking very fast. Thinking it was a bulb we returned home. But no, the Right rear taillight requires replacement. Cost $1,000. !!! Hmmmm? Interesting! We were told that your dealership was family owned and operated like a family that can be trusted. Sadly it was not the case. On top of that the car was delivered unwashed. It was covered with fine dust that appeared in the first shower we encountered on the road home. That's never happened before! More
by m_yonge
Other Employees Tagged: Scott Kelley , Dan Heckman
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