Bob Ernstes
Bob Ernstes at Eagle Buick GMC, Inc.
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Bob Ernstes | Page 5

Finance Manager

Eagle Buick GMC, Inc.

1275 S Suncoast Blvd
Homosassa, FL 34448

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4.9
261 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

27 yrs, 8 mos

Languages Spoken

English English

4.9

261 Reviews

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261 Reviews of Bob Ernstes

May 20, 2023

Dealership Rating
Employee Rating

Friendly staff. I had the best buying experience at Eagle.Gordon was excellent and the service dept was very prompt and courteous.Highly recommend this dealership for More

by BERGERMKCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Scott Kelley , Gordon was top notch!

May 23, 2023

Eagle Buick GMC, Inc. responded

We cannot thank you enough for your wonderful review of Eagle Buick-GMC Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Eagle Buick-GMC Team

May 10, 2023

Dealership Rating
Employee Rating

Hank Grossman and the rest of the team were an absolute pelasure to work with. Their honesty and integrity really makes them stand out and would refer Hank and this dealership to any of my friends and fam More

by jtbasile
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hank Grossman

May 12, 2023

Eagle Buick GMC, Inc. responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Hank and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Eagle Buick-GMC Team

April 29, 2023

Dealership Rating
Employee Rating

We drove 250 miles from Lauderdale by the Sea to see this car and trade our Mustang GT in after coming to a Preliminary price agreement with the Salesperson conditioned on us seeing your car and you seeing o More

by m_yonge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott Kelley , Dan Heckman

May 01, 2023

Eagle Buick GMC, Inc. responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Eagle Buick-GMC Team

May 02, 2023

m_yonge responded

Thanks for posting the HGreg incident. That was an incident on the purchase of a high-end vehicle that turned into a major mistake. It confirms my surprise at Eagle's self-description "they are not like other dealers, this dealership is run like a family business". Then we find what appears to be non-disclosure of known issue with the Shelby (need for taillight replacement - $1,000), as well as retraction of an implied commitment to fix the minor issues found on mutual inspection. I should have known better to trust any ethics claims after the HGreg experience. All very disappointing

April 23, 2023

Dealership Rating
Employee Rating

Everyone is welcoming and extremely friendly. Smiling and offers of help is normal for them. More

by barryjanet862
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Haas

Apr 25, 2023

Eagle Buick GMC, Inc. responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Eagle Buick-GMC Team

April 20, 2023

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Employee Rating

Excellent experience. Extremely satisfied. Salesman went above and beyond. Haven’t had any service done yet. More

by 0718deerhunter
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Apr 21, 2023

Eagle Buick GMC, Inc. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

April 08, 2023

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Employee Rating

Honest and and very professional. Did what they said they would do to help us in our situation. More

by Cptmorgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrington, Scott Kelley

Apr 11, 2023

Eagle Buick GMC, Inc. responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Eagle Buick-GMC Team

April 08, 2023

Dealership Rating
Employee Rating

Everyone there is so pleasant. I dearly love maintenance. They are on the Ball .All around awesome place to buy a vehicle More

by Steelers1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2023

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, The Eagle Buick-GMC Team

April 06, 2023

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Employee Rating

Nice place to do business with. It’s very clean and they explain everything they a Knowledgeable about the cars he was selling. More

by PATTZ51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Esser

Apr 07, 2023

Eagle Buick GMC, Inc. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Eagle Buick-GMC Team

April 06, 2023

Dealership Rating
Employee Rating

Our family purchased 3 vehicles last week through Bruce Carrington and the experience was fantastic from start to finish. Thanks to Denise for all of the follow up and instructions for making this a smooth More

by geritherealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Bruce Carrington, Scott Kelley , Denise

Apr 07, 2023

Eagle Buick GMC, Inc. responded

We cannot thank you enough for your wonderful review of Eagle Buick-GMC Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Eagle Buick-GMC Team

April 04, 2023

Dealership Rating
Employee Rating

I found Eagle GMC to be very reliable and helpful in determining the problem and helping confirm warranty coverage to repair it. Bradley the service representative was patient and helpful. More

by R. D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley , Brad

Apr 06, 2023

Eagle Buick GMC, Inc. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Eagle Buick-GMC Team

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