Dealership Experience
8 yrs, 4 mos
Industry Experience
27 yrs, 8 mos
Languages Spoken
English
261 Reviews
Write a Review261 Reviews of Bob Ernstes
May 20, 2023
Friendly staff. I had the best buying experience at Eagle.Gordon was excellent and the service dept was very prompt and courteous.Highly recommend this dealership for I had the best buying experience at Eagle.Gordon was excellent and the service dept was very prompt and courteous.Highly recommend this dealership for anyone looking for a new vehicle 😊😊 More
Other Employees Tagged: JP Patrick, Scott Kelley , Gordon was top notch!
May 10, 2023
Hank Grossman and the rest of the team were an absolute pelasure to work with. Their honesty and integrity really makes them stand out and would refer Hank and this dealership to any of my friends and fam pelasure to work with. Their honesty and integrity really makes them stand out and would refer Hank and this dealership to any of my friends and family. More
Other Employees Tagged: Hank Grossman
April 29, 2023
We drove 250 miles from Lauderdale by the Sea to see this car and trade our Mustang GT in after coming to a Preliminary price agreement with the Salesperson conditioned on us seeing your car and you seeing o car and trade our Mustang GT in after coming to a Preliminary price agreement with the Salesperson conditioned on us seeing your car and you seeing our car. Things went smoothly until the Salesperson began backtracking on repairing 2 small items that were discovered during inspection. Then the salesman said something mysterious, that we did not understand until we departed from the dealership. He said you're going to pay $1000 for repairs when you return home? Turns out he was right, if not knew. The minute we pulled out the right blinker began blinking very fast. Thinking it was a bulb we returned home. But no, the Right rear taillight requires replacement. Cost $1,000. !!! Hmmmm? Interesting! We were told that your dealership was family owned and operated like a family that can be trusted. Sadly it was not the case. On top of that the car was delivered unwashed. It was covered with fine dust that appeared in the first shower we encountered on the road home. That's never happened before! More
Other Employees Tagged: Scott Kelley , Dan Heckman
April 23, 2023
Everyone is welcoming and extremely friendly. Smiling and offers of help is normal for them. Smiling and offers of help is normal for them. More
Other Employees Tagged: Robert Haas
April 20, 2023
Excellent experience. Extremely satisfied. Salesman went above and beyond. Haven’t had any service done yet. Extremely satisfied. Salesman went above and beyond. Haven’t had any service done yet. More
Other Employees Tagged: JP Patrick, Jeremy Othouse, Scott Kelley , Cody
April 08, 2023
Honest and and very professional. Did what they said they would do to help us in our situation. Did what they said they would do to help us in our situation. More
Other Employees Tagged: Bruce Carrington, Scott Kelley
April 08, 2023
Everyone there is so pleasant. I dearly love maintenance. They are on the Ball .All around awesome place to buy a vehicle I dearly love maintenance. They are on the Ball .All around awesome place to buy a vehicle More
Other Employees Tagged: John Patrick (JP), Jeremy Othouse, Scott Kelley, Cody Baldner, Lonnie Lyons
April 06, 2023
Nice place to do business with. It’s very clean and they explain everything they a Knowledgeable about the cars he was selling. It’s very clean and they explain everything they a Knowledgeable about the cars he was selling. More
Other Employees Tagged: Marc Esser
April 06, 2023
Our family purchased 3 vehicles last week through Bruce Carrington and the experience was fantastic from start to finish. Thanks to Denise for all of the follow up and instructions for making this a smooth Carrington and the experience was fantastic from start to finish. Thanks to Denise for all of the follow up and instructions for making this a smooth process. I will recommend this Eagle Buick GMC to all my friends and family. More
Other Employees Tagged: JP Patrick, Bruce Carrington, Scott Kelley , Denise
April 04, 2023
I found Eagle GMC to be very reliable and helpful in determining the problem and helping confirm warranty coverage to repair it. Bradley the service representative was patient and helpful. determining the problem and helping confirm warranty coverage to repair it. Bradley the service representative was patient and helpful. More
Other Employees Tagged: Scott Kelley , Brad