Bob Hadges

Bought a brand new Grand Highlander (with cash) only to have the salesperson not know much about it's features while her supervisor just kept pushing and pushing "Make sure to give us a 5-star review!" may have the salesperson not know much about it's features while her supervisor just kept pushing and pushing "Make sure to give us a 5-star review!" maybe 20 times between initial contact and sale. They advised a protectant spray (kept saying it was ceramic-like) but whoever applied this gunked up almost the entire exterior and windshield. Had to pay a detailer to fix it when Toyota Of Braintree wouldn't days after I took delivery. They also delivered the vehicle with tires UNDER-inflated, which made the ride unnecessarily bumpy until I bought an electric pump and fixed that. The rear foot-release hatch wouldn't work, and they claimed it worked fine, until I had to bring it in and they adjusted the sensor so it works 100% of the time now but they still there was nothing wrong. Them repeatedly begging for 5-star reviews was the most distasteful though. More

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We purchased a 4Runner two weeks ago at Toyota of Braintree. Emmanuel Hernandez was very knowledgeable and helpful. We wanted to have a quick transaction as it had become apparent it was time to l Braintree. Emmanuel Hernandez was very knowledgeable and helpful. We wanted to have a quick transaction as it had become apparent it was time to let our old vehicle have a rest and we needed a safe driving vehicle for the winter. Many staff at Toyota of Braintree helped us complete our purchase in a timely manner, Bob H, Emmanuel H. and Arthur M.. in particular. Emmanuel organized all the moving pieces and made the whole experience very smooth, keeping us informed at each step along the way. Overall, a good experience working with straightforward people who worked well with us. Enjoying our Toyota now! More

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I had such a great team. I cannot had a better experience. They worked hard to find the vehicle I was comfortable with and the best loan rate I could dreamt of. Thank you!! I cannot had a better experience. They worked hard to find the vehicle I was comfortable with and the best loan rate I could dreamt of. Thank you!! More

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I am more than delighted with all your attentions and services, and I have given many references and promotions of this to all my friends and family and to my brothers in Christ in my Beser Church congre services, and I have given many references and promotions of this to all my friends and family and to my brothers in Christ in my Beser Church congregation to which I belong. I was truly amazed by the attentions you had with me and I thank and glory to my God for having allowed me to meet you, I ask Him to greatly bless the entire Toyota family of which I already had experience but now I feel part of it. Thank you and may my God bless you always in the powerful name of Jesus, Amen and Amen. More

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Hamed was awesome! You would be lucky to have him help you purchase a car. Kind, great follow through, easy to communicate with. I am glad I bought my car with him! You would be lucky to have him help you purchase a car. Kind, great follow through, easy to communicate with. I am glad I bought my car with him! More

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Fantastic experience! Gerrymandering and Arthur were great to work with! And, I LOVE my new 4runner! Gerrymandering and Arthur were great to work with! And, I LOVE my new 4runner! More

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Good dealership - very friendly personnel, very helpful, I would come back for service but it’s too far a drive. I’ve only met men working here, but they’re all good people! I would come back for service but it’s too far a drive. I’ve only met men working here, but they’re all good people! More

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I’ve bought many new cars and Idalia has made it the best experience I’ve ever had. Along with Bob & Joey, I’ll be a customer for life. experience I’ve ever had. Along with Bob & Joey, I’ll be a customer for life. More

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Great team effort. Bob Hodges remembered I wanted a specific color in the hybrid Highlander and alerted me to the availability of the vehicle I purchased. Carlos and Bo Bob Hodges remembered I wanted a specific color in the hybrid Highlander and alerted me to the availability of the vehicle I purchased. Carlos and Bob did a great job with their sales roles and took care of every question and went above and beyond, and Joey did a great job in F&I. Seamless and professional experience More

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From very start Toyota Braintree provided an exceptional car buying experience. Whole team went above and beyond to provide excellent service. I want to send a special thank you to great salesman Lenny, fin car buying experience. Whole team went above and beyond to provide excellent service. I want to send a special thank you to great salesman Lenny, financial manager Joey, service coordinator Matthew and also to Max, Bob, Carlos and Phil. I highly recommend this dealership More

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