Bob Kennedy

Bayside Chrysler Jeep Dodge located in Bayside has been the only place I have purchased my vehicles and only trust in servicing my vehicles. Their Customer Service for the 20 years plus I have experienced the only place I have purchased my vehicles and only trust in servicing my vehicles. Their Customer Service for the 20 years plus I have experienced continues to be professional, courteous and patient in answering your questions. A special thanks to Jay, Tim, Bob who has for years gone the extra mile to provide exquisite Customer Service . Also, Chris who recently was helpful with my recent car situation dilemma. Thank You Team. More

by RENEEGOMEZ1958 Verified Customer Verified Customer

Report | Print

Amazing dealership for service they always get the job down correctly and efficiently. I would recommend this dealer to others . They make me feel like family and always work to make sure I’m satisfied. down correctly and efficiently. I would recommend this dealer to others . They make me feel like family and always work to make sure I’m satisfied. More

by asaunewalters Verified Customer Verified Customer

Report | Print

Would be very hard to find a better service department. They really care about taking care of your car and making you happy. I have zero complaints. They really care about taking care of your car and making you happy. I have zero complaints. More

by BGOLD84703 Verified Customer Verified Customer

Report | Print

Dear Customer Service, I am writing to express my dissatisfaction and concern regarding my recent experience at your service center. I have been a loyal Jeep customer for over 15 years and have alway dissatisfaction and concern regarding my recent experience at your service center. I have been a loyal Jeep customer for over 15 years and have always adhered to the recommended service schedule for my vehicle. On this particular occasion, I brought my vehicle in for two reasons: it was due for an inspection and the check engine light was on, though not flashing. I was previously advised that a non-flashing engine light did not indicate immediate danger. After dropping off the vehicle, my husband called to check on the status and was informed by the service representative that the vehicle required $7,500 in repairs. This staggering news led me to request the return of my vehicle. Upon reviewing the consultation sheet, I was shocked to discover charges, including an oil change costing over $1,964. While my husband agreed to the necessary spark plug replacement, as the vehicle had reached 78,000 miles, we did not consent to several other costly services. The proposed repairs included an engine oil cooler replacement for $2,380, thermostat replacement for $890, battery replacements for $1,690, windshield wipers for $131, and new tires for $1,412. These charges seemed excessive, especially since an outside mechanic completed the work for $1,900 in total, and shared with me that at "NO" point were any spark plugs changed on this vehicle. I attempted to discuss my concerns with the service manager, hoping to resolve the issue amicably. Unfortunately, the conversation was far from productive. I was met with dismissive behavior, unable to voice my concerns, and was ultimately told to "take it into court," which I found disrespectful and unprofessional. This experience has severely damaged my relationship with Jeep. I expected a level of respect and transparency that was not afforded to me. As a result, I am left with no choice but to pursue the matter in Civil Court to seek fair resolution for the service I received. Thank you for taking the time to consider my feedback. Best regards, Maxine Breeden More

by aphrodisca Verified Customer Verified Customer

Report | Print

The staff is very welcoming friendly and I have not had any issues when taking my car in for service any issues when taking my car in for service More

by joanna.98rodriguez Verified Customer Verified Customer

Report | Print

The service department at Bayside I delivers excellent and professional attention to clients. Bringing in your vehicle is easy and quick. and professional attention to clients. Bringing in your vehicle is easy and quick. More

by luciano_r_k Verified Customer Verified Customer

Report | Print

They were professional, pleasant and fast. Getting my cr serviced here doesn't feel like a chore. I would recommend them. Getting my cr serviced here doesn't feel like a chore. I would recommend them. More

by yvonnedaniels85 Verified Customer Verified Customer

Report | Print

Always had excellent service experience when taking my 3 Jeeps for service at this dealership. Always get cars back with a short wait time. Would recommend this dealer for sales and service. Jeeps for service at this dealership. Always get cars back with a short wait time. Would recommend this dealer for sales and service. More

by Bob S Verified Customer Verified Customer

Report | Print

Oil change and Inspection in and out quick with Jay in Service. Always pleasant and quality service with Jay. Service. Always pleasant and quality service with Jay. More

by jvalero776 Verified Customer Verified Customer

Report | Print

I originally wasn’t happy with my service, but I spoke to the service manager, Bob, and he made things right. Appreciate it! the service manager, Bob, and he made things right. Appreciate it! More

by dee2ny Verified Customer Verified Customer

Report | Print