Bob Kennedy
Bob Kennedy at Bayside Chrysler Jeep Dodge

Bob Kennedy | Page 132

Service Manager

Bayside Chrysler Jeep Dodge

212-19 Northern Blvd
Bayside, NY 11361

4.5
1,405 Reviews
4.5

1,405 Reviews

Write a Review

1405 Reviews of Bob Kennedy

February 08, 2019

Dealership Rating
Employee Rating

Great People and Great service I Love the people that work at Bayside Chrysler Jeep Dodge! My husband and I both bought 4 cars from Turgo, he is an excellent and experience sale pe More

by jmadramootoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Turgo Tropnasse, Jay Escobar

January 29, 2019

Dealership Rating
Employee Rating

Bayside jeep are 5 star I like to bring my jeep renegade altitude package 2017 here. When you bring your jeep here you are in good hands I've seen real police and ambulance v More

by GUILLENIS41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Vincente, Jay Escobar , Scott Levine, Theodore Manning, Joshua Mitchell 7271

January 22, 2019

Dealership Rating
Employee Rating

Good experience Went in on a Saturday for an oil change and a pm check up and was in and out within an hour. Staff was friendly and courteous. Well done. More

by gborelli26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Vincente, Jay Escobar , Scott Levine

January 21, 2019

Dealership Rating

I got taking advantage of I Thomas Crane brought my Ram 1500 in for a routine oil change. The gentlemen at the counter help me find a deal for 4 oil change for 2 years. That w More

by THOMAS.CRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Vincente

Feb 05, 2019

Bayside Chrysler Jeep Dodge responded

Thomas we understand your frustration in thinking that somehow we may have drained your battery. We sincerely regret that you would feel that we would create a scam which has us discharging batteries to make money.. We firmly state that this in no way is the case.

Feb 06, 2019

THOMAS.CRANE responded

I learned my lesson in doing business with this place. Due to Mr Bob Kennedy. I was later contacted by Bob Kennedy. (SERVICE MANAGER). He was very rude on the phone to me. Even used foul language. I recorded our conversation for proof. If he states other wise I have the proof. I been going there for years, so much that I use to bring Duncan Donuts and, coffee. For the staff. When a former (MANAGER) was there. By the name of Richie. I have no reason to lie. While on the phone discussing my experience with Mr Kennedy. He stated my truck was old. Said this like three times to say as if my truck was no good condition. Like it was ancient. I take great pride and servicing and keeping my truck up to date. My truck is a 2014 Ram. I keep a log maintenance on my truck. Later Mr Kennedy offers he would pay half for the battery and, I would have to pay the other half. I then said to him. "Why would I pay half for the battery if I went in there I had a full energized battery life." I said "You been working this business a long time. Why would my truck leave the shop okay and ready for pickup then parked and called me the customer to pick up the vehicle then the vehicle won't start after?" That's when he said I don't know what else to tell you I'll just give you the rest of your money back you pay for MY battery. He clearly stated HIS battery. I answered back you mean the battery that I paid for when you drained mine. Clearly he knew my point was right but still fought with me on the phone for half an hour and argued with me and use foul language then gave me back the refund. A day later a lady from the office called and said to me would i take down my review. Bob Kennedy asked.. I said I will have to think about it because of the language and the way he talked to me on the phone. Later as I thought about it I said NO. What service manager will talk to a customer on the phone like this. When does a person been doing business with them for many years. Why would they have get treated so poorly and be talked to so bad. That's why I made the review and told the truth and from that experience. I'll never go back to Bayside Northern Boulevard Chrysler, Jeep, Dodge service station. Thank you Mr Bob Kennedy for ruining my experience and place to service my vehicle that I used to enjoy to go to.

January 19, 2019

Dealership Rating
Employee Rating

GET IT REPAIRED THE FIRST VISIT HERE When I called to make an appointment all the way to picking my Ram up I felt in great hands and got the feeling these people REALLY CARE ! More

by angelob1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Escobar

January 18, 2019

Dealership Rating
Employee Rating

Bayside Jeep is wonderful. I have never had any problems with Bayside Jeep, they go above and beyond to help the customers. I've been dealing with them for many years. I love More

by fkoxha7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 17, 2019

Dealership Rating

It was a bad experience I called a week in advance to make an appointment to change the oil at three o 'clock. I arrived there at three o 'clock that day.The staff told me m More

by bbq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Edwin Diaz, Brian Vincente, Jay Escobar, Giovanni Portorreal , Alex Benitez, Scott Levine, Frank Perez, Sean Rickard, Alex Vivar

Jan 22, 2019

Bayside Chrysler Jeep Dodge responded

Hi. We have no way of locating your info using the screen name you wrote this with. Can you please call Bob Kennedy at ext579 so he can discuss with you. Thanks

January 16, 2019

Dealership Rating

Bad service Unfortunately received bad service 2 hours wait for a simple oil change and service manager didn’t help me at all. Eventually I received a telephone c More

by pawel3556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Vincente, Jay Escobar , Scott Levine

Jan 22, 2019

Bayside Chrysler Jeep Dodge responded

Hi. We have no way of locating your info using the screen name you wrote this with. Can you please call Bob Kennedy at ext579 so he can discuss with you. Thanks

January 15, 2019

Dealership Rating
Employee Rating

Pleasant experience. Quick professional service Really wonderful a nice happy place, fresh bagels, good coffee. Nice wating area. Alex Vivar salesman drove 300 miles back and forth to Pennsylvania t More

by CHUCKCURRY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theodore Manning, Alex Vivar

December 29, 2018

Dealership Rating
Employee Rating

The sales representative and te finance manaand informative. The sales representative Avi and the Finance manger Terry were very professional and informative. Both of them made the car buying experience a pleasu More

by cwfiresaft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrence Shine, Avi Babadjanov

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