Bob Kennedy | Page 135

HORRIBLE EXPERIENCE WITH SERVICE DEPARTMENT The service department is filled with COMPLETELY RUDE and ARROGANT people. Even the manager ROBERT KENNEDY I spoke to was rude and disrespectful. Buy The service department is filled with COMPLETELY RUDE and ARROGANT people. Even the manager ROBERT KENNEDY I spoke to was rude and disrespectful. Buy a Jeep ELSEWHERE. DO NOT GO HERE. I'm contemplating ending my lease just to get away from these people. I pay extra money a month to not have to deal with the hassle of flat tires... The service department felt the need to tell me that a "plug" which is a temporary fix meant the car was fixed when IN FACT under state law it's not. I had to call a manager and he even said after being FIRM with him that they have to change the tire. So you're telling me the service department was going to let me drive with a temporary fix while the manager is telling me I need the tire completely changed...? Shady. BRIAN VINCENTE (pictured below) at the service desk basically told me that Jeeps policy is that the tire has to pop before they'll fix it... OH SO I HAVE TO BE IN DANGER FIRST ? OKAY JEEP. DO NOT DO BUSINESS WITH THEM. UPDATE: after going back and forth with Bayside Jeep Service they let us go without fixing or even looking at my tire stating that it was perfectly fine to drive with. I am now on the side of the road stranded with a completely flat tire waiting for a tow truck - which states it'll take 90 minutes for arrival. Also, my car doesn't come with a spare tire because they have "run flat" tires however my tire is SEVERE which is why it went from 40 psi to 0 within seconds. Here are photos to show you guys what Bayside Jeep Service Department (including service management) will allow for their so called "beloved customers" More

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Never a problem My service person is jay. Always ready to help and meet any of my needs. Also friendly and answers any questions that I have. If he doesn’t know he w My service person is jay. Always ready to help and meet any of my needs. Also friendly and answers any questions that I have. If he doesn’t know he will find out for me More

by dbell Verified Customer Verified Customer

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Appreciation Kevin is a talented and genius person many thanks to him and especial thanks to service department.They are doing wonderful for everyone. I’m so satis Kevin is a talented and genius person many thanks to him and especial thanks to service department.They are doing wonderful for everyone. I’m so satisfied of my purchase. More

by MOJGAN Verified Customer Verified Customer

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Best in my experience In my 43 years of driving I have only bought 3 new cars because I have never been satisfied with the service department at the dealership. Bayside Ch In my 43 years of driving I have only bought 3 new cars because I have never been satisfied with the service department at the dealership. Bayside Chrysler Jeep has pleasantly surprised me with the quality of their service. Service manager Bob Kennedy makes sure that everything is done right, and special mention is deserved for the courteous service you will get from service writers Scott Levine and Josh Mitchell. My salesperson Turgo was great, but I would buy another car at this dealership based on my satisfaction with their service department. More

by PRAGUERESS Verified Customer Verified Customer

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Confidence When purchasing an auto service is top priority. Feel very comfortable working with Bob and Scott. Nice to know these professionals have your back, an When purchasing an auto service is top priority. Feel very comfortable working with Bob and Scott. Nice to know these professionals have your back, and auto. More

by CURTACSW Verified Customer Verified Customer

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Great service Service was great and friendly staff. Service was quick. Dealer is nice but needs more parking. Stag in the dealer were friendly and very helpfull Service was great and friendly staff. Service was quick. Dealer is nice but needs more parking. Stag in the dealer were friendly and very helpfull More

by AKAIRISH Verified Customer Verified Customer

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happy customer they fixed my vehicle and warranty covered the repairs.Got the vehicle back in a timely matter. customer service reps were very nice and professional they fixed my vehicle and warranty covered the repairs.Got the vehicle back in a timely matter. customer service reps were very nice and professional and answer all my questions. More

by cha32100 Verified Customer Verified Customer

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Great Service Always accommodating and Great staff. Quick and wonderful service every year!! Very professional. I was never disappointed were this dealership. Excel Always accommodating and Great staff. Quick and wonderful service every year!! Very professional. I was never disappointed were this dealership. Excellent Customer service and my was always returned to me in a timely manner. More

by Dennis Barnes Verified Customer Verified Customer

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Jay is always very helpful I continue to take my car here after 6 years. Jay and his staff always do their best! Would definitely recommend if you need service. I continue to take my car here after 6 years. Jay and his staff always do their best! Would definitely recommend if you need service. More

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Service at its finest Bob, Jay & Joanna - friendly, attentive, caring, service-oriented. They have taken care of my car and family for about 10 years. Bob and Jay have go Bob, Jay & Joanna - friendly, attentive, caring, service-oriented. They have taken care of my car and family for about 10 years. Bob and Jay have gone above and beyond when I had an emergency situation. They do not give me the “female” treatment, which other places have. Thank you. More

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