Bob Mitchell
Bob Mitchell at Marty's GMC
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Bob Mitchell | Page 2

Sales & Leasing Consultant

Marty's GMC

5 Kingston Collection Way
Kingston, MA 02364

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Bob Mitchell

July 28, 2022

Dealership Rating
Employee Rating

Service was excellent and didn’t try to sell extra work. Recommend to spread it out so I wouldn’t have a huge bill More

by joeadragna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Malley

July 22, 2022

Dealership Rating
Employee Rating

Best service around. Knowledgeable, courteous, fixed my car right the first time in one day More

by howiefrisch9349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 02, 2022

Dealership Rating
Employee Rating

I think bob Mitchell was the best dealer I ever met and always went the extra mile for you I bought a Isuzu chassis from him very happy with that deal and then asked him about a GMC truck and he put the de More

by JSA1397
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld

June 02, 2022

Dealership Rating
Employee Rating

i am glad i decided to switch dealers after years of dealing with sub par service More

by DIS-ENGAGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld

April 05, 2022

Dealership Rating
Employee Rating

Great service Pays attention to all items and issues professional service complete service in a timely manor More

by DJSTASS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 17, 2022

Dealership Rating
Employee Rating

Friendly, promp,thorough. Marty’s had provided the best service I’ve ever experience. Thanks Bob, Kevin and Zach. More

by JVECCHI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Zachary Taylor , Tammy

January 06, 2022

Dealership Rating
Employee Rating

Marty’s is a very well run dealership. The employees are very friendly & knowledgeable in sales, parts & service. Their attention to detail is 1st class. More

by FREDFOURNIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Petrosino , Megan service Manager

October 04, 2021

Dealership Rating
Employee Rating

Horrible service, stuff , never fix nothing ! I’m bringing my truck for over a year for the same problem More

by Limaquel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Paul Malley, Brian Mello , Peter Attea, Bill

Oct 04, 2021

Marty's GMC responded

We are very sorry that you find our service horrible. Over the last year we have had the opportunity to service your vehicle 6 times. Over the past year and 6 visits the vehicle has accumulated over 100,000 miles. While the engine light has come on several times with in the year and 100,000 miles it has never been for the same reason. The light comes on as a warning for various systems as a precaution indicating that a repair or maintenance is required. Weak batteries, glow plug issues, low coolant, and clogged air filters all trigger an engine light to come on. It does seem that it should not happen several times within a one year time period, but when balanced against the mileage usage it begins to become more understandable. Thankfully, your vehicle has performed admirably and has only needed repairs that are considered maintenance over its 165,000 total miles. For our part we seek always to serve you, and all our customers, with the utmost respect and timeliness. It is unfortunate that you do not feel the same way. Regardless, we are here and always willing to assist in all your automotive needs. If there are other issues that warranted this review please feel free to contact me directly at 781-585-7570. Kevin Ihlefeld- General Manager

Oct 04, 2021

Limaquel responded

I send the truck with 30 , 70 thousand miles with the engine light on, and then with 100 thousand miles , now the last time was for recall and of course on the letter that was send never said about miles , but they said was only until 150 thousand miles and my truck has 160 , with already fix the same issue with payment! I understand this a business and everybody want to make money but not This way !

August 23, 2021

Dealership Rating
Employee Rating

Bob always make it easy to do business. The most hassle-free vehicle buying experience I have ever had. My experience has remained consistent with each purchase. More

by G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 05, 2021

Dealership Rating
Employee Rating

Great people, great service Highly recommend using Great people, great service Highly recommend using Marty’s service department. Thanks again More

by IAROSSIPAINTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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