Bob Mitchell
Bob Mitchell at Marty's GMC

Bob Mitchell | Page 5

Sales & Leasing Consultant

Marty's GMC

5 Kingston Collection Way
Kingston, MA 02364

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4.8
53 Reviews
4.8

53 Reviews

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53 Reviews of Bob Mitchell

December 09, 2019

Dealership Rating

Thanks Marty's. Always Can Count On You! Marty's was great in repairing my car and had a coupon to make things even less expensive! Thank you to all the service team that helped. More

by Byrnesie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima

October 15, 2019

Dealership Rating
Employee Rating

MAINTENANCE THE WAIT WAS LONG THAN I EXPECTED BUT GREAT SERVICE . SCOTT STEWART IS ALWAYS VERY HELPFUL AND PLEASANT . I PROBABLY WILL DRIVE THAT FAR AGAIN FO More

by radario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lenny Lima, SCOTT STEWART IS ALWAYS VERY HELPFUL AND PLEASANT

October 01, 2019

Dealership Rating
Employee Rating

My experience was good I would definitely tell someone about Marty's GMC in kingston mass,marty's GMC kingston sales represent 5 star. Brian, jim,will the best More

by KEVIN-34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima, Jim and Brian

August 16, 2019

Dealership Rating

Great fix Brought truck in for CEL turned out being bad injector covered under certified warranty Marty’s team turned around and got it fixed quick and done rig More

by Cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Backman , Lisa Keohan

August 12, 2019

Dealership Rating
Employee Rating

Nice job Went in for an oil change and tire rotation. Everyone was extremely congeal for a Friday afternoon before closing time. I am very please with all of t More

by Big Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima

August 06, 2019

Dealership Rating
Employee Rating

Happy Lift Second new GMC I've purchased from Marty's. Very happy with sales and service. After purchase I bought their lift kit and had it installed through Mar More

by bradleygtx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima, Sid Dailly the finance dude and Peter in service

June 10, 2019

Dealership Rating
Employee Rating

Always happy with my service Everyone is kind and helpful. They’re always updating you on your status and time remaining to complete service. I feel confident in the service and f More

by JMurph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima

June 01, 2019

Dealership Rating

General maintenance leads to expensive problems After leaving service center for general maintenance my ac. motor blower started making noises. I brought the truck back two days later and they said More

by Robf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paul Malley , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima

Jun 05, 2019

Marty's GMC responded

Rob, I am sorry that you feel that our service was terrible. It is true that if debris is in the blower motor for a prolonged period of time it could cause a failure. However, that was not the case here. In this case the bearing failure was identified immediately and upon inspection there was no debris found. Unfortunately, as vehicles age and accumulate mileage (92,000) the probability of failure increases. If there is something that I can do that would lead you to reconsider Marty's as you servicing dealer please let me know. Kevin Ihlefeld General Manager

May 29, 2019

Dealership Rating

Polite, courteous, professional From making an appointment to getting the work done, each individual I spoke to was professional and polite. I was very impressed with their business More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guessing at names- sorry but I don’t remember

May 13, 2019

Dealership Rating
Employee Rating

Great experience could not of asked for anything more. Helpful with the whole process. Answered all of my questions that I had. Will recommend to others. More

by miket10061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima

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