Bob Mitchell
Bob Mitchell at Marty's GMC
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Bob Mitchell | Page 4

Sales & Leasing Consultant

Marty's GMC

5 Kingston Collection Way
Kingston, MA 02364

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Bob Mitchell

August 16, 2019

Dealership Rating

Great fix Brought truck in for CEL turned out being bad injector covered under certified warranty Marty’s team turned around and got it fixed quick and done rig More

by Cb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Backman , Lisa Keohan

August 12, 2019

Dealership Rating
Employee Rating

Nice job Went in for an oil change and tire rotation. Everyone was extremely congeal for a Friday afternoon before closing time. I am very please with all of t More

by Big Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima

August 06, 2019

Dealership Rating
Employee Rating

Happy Lift Second new GMC I've purchased from Marty's. Very happy with sales and service. After purchase I bought their lift kit and had it installed through Mar More

by bradleygtx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima, Sid Dailly the finance dude and Peter in service

June 10, 2019

Dealership Rating
Employee Rating

Always happy with my service Everyone is kind and helpful. They’re always updating you on your status and time remaining to complete service. I feel confident in the service and f More

by JMurph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima

June 01, 2019

Dealership Rating

General maintenance leads to expensive problems After leaving service center for general maintenance my ac. motor blower started making noises. I brought the truck back two days later and they said More

by Robf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Paul Malley , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima

Jun 05, 2019

Marty's GMC responded

Rob, I am sorry that you feel that our service was terrible. It is true that if debris is in the blower motor for a prolonged period of time it could cause a failure. However, that was not the case here. In this case the bearing failure was identified immediately and upon inspection there was no debris found. Unfortunately, as vehicles age and accumulate mileage (92,000) the probability of failure increases. If there is something that I can do that would lead you to reconsider Marty's as you servicing dealer please let me know. Kevin Ihlefeld General Manager

May 29, 2019

Dealership Rating

Polite, courteous, professional From making an appointment to getting the work done, each individual I spoke to was professional and polite. I was very impressed with their business More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Guessing at names- sorry but I don’t remember

May 13, 2019

Dealership Rating
Employee Rating

Great experience could not of asked for anything more. Helpful with the whole process. Answered all of my questions that I had. Will recommend to others. More

by miket10061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, Lisa Keohan, John Kesten, Lenny Lima

May 06, 2019

Dealership Rating
Employee Rating

Super great! Connor Stewart was friendly and courteous right when I walked in the door. Connor was easy to deal with and extremely helpful in getting me what I wa More

by radario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lenny Lima, CONNOR SCOTT STEWART

April 06, 2019

Dealership Rating
Employee Rating

Recall Repair My 2019 GMC Sierra 1500 Denali had a factory recall. I was working a job in the area and found it convenient to have the truck fixed there. I brought More

by Drchris1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Brian Mello , Derek Izzo, John Kesten, Lenny Lima, Neal Simmons

February 21, 2019

Dealership Rating
Employee Rating

Positive experience Many thanks to Marty’s GMC for a very positive buying experience on my 2018 GMC Denali truck Derek Izzo and Bob Mitchell made the transaction smooth More

by Roofguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derek Izzo

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