Bob Tomlin

Bob is my main service agent and is so on top of taking care of us! He always tells me how the service went, what might be upcoming and even searches for recalls without being asked! Bob is my main service care of us! He always tells me how the service went, what might be upcoming and even searches for recalls without being asked! Bob is my main service advisor, but Sam and Howard jump in to help if needed too. They are all amazing - and truly look out for what’s best for their customers. Hands down best service department I have ever dealt with! More

by UCCLOSETS Verified Customer Verified Customer

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Coastal Kia’s service department provides excellent customer service, knowledgeable technicians, timely repairs, and a consistently outstanding ownership experience. customer service, knowledgeable technicians, timely repairs, and a consistently outstanding ownership experience. More

by mhigg56 Verified Customer Verified Customer

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Appointment was on time, service completed efficiently. The dealership is well maintained and very comfortable while waiting for service. Much improved over previous dealership. The dealership is well maintained and very comfortable while waiting for service. Much improved over previous dealership. More

by MIKE1624 Verified Customer Verified Customer

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knowledgeable staff, great communication timely service and comfort of knowing that the dealership keeps my vehicle in excellent running condition. and comfort of knowing that the dealership keeps my vehicle in excellent running condition. More

by MULU1 Verified Customer Verified Customer

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I have purchased 2 new cars with Coastal Kia, Jan was most helpful in our last purchase. I have recommended Coastal Kia to many friends who have purchased vehicles and my sister recently purchased a vehi most helpful in our last purchase. I have recommended Coastal Kia to many friends who have purchased vehicles and my sister recently purchased a vehicle with Jan helping with her with that purchase. Bob and Sam in the Service department have been taking care of my cars for about 13 years now. Highly recommend Coastal Kia! More

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Extremely helpful with setting up service appointments. Plenty of available options on time and dates Srevice rep was respectful Plenty of available options on time and dates Srevice rep was respectful More

by ncdianne51 Verified Customer Verified Customer

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I have been a customer at this dealer for over 12 years. Purchased five cars. Highly recommend the sales and service staff! Purchased five cars. Highly recommend the sales and service staff! More

by SMEEKERNC Verified Customer Verified Customer

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They are always super friendly and very helpful. The facility is very clean and welcoming. The facility is very clean and welcoming. More

by amycash14 Verified Customer Verified Customer

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I had an appointment scheduled for 10/5 @ 10am after driving from Oak Island to Wilmington was told I shouldn’t have come in today. No help with mixed paint the used on my right door. driving from Oak Island to Wilmington was told I shouldn’t have come in today. No help with mixed paint the used on my right door. More

by charleswarren29 Verified Customer Verified Customer

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Always professional, friendly, timely, organized and thorough. Have been coming here for years. Great staff! thorough. Have been coming here for years. Great staff! More

by czgatton Verified Customer Verified Customer

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