Enjoyed the service that I received.
Everything was taken care of , and and I will return.
Everything was taken care of , and and I will return.
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by johnvernau
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Coastal Kia responded
Thank you for the five star service review and high marks for Bob Tomlin! We truly appreciate you taking the time to rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.
I’ve been bringing my vehicle in for service for a while
now, and I have to say that Bob, my service advisor, is truly outstanding. From the moment I walk in, Bob greets me with a friendly, professional att
now, and I have to say that Bob, my service advisor, is truly outstanding. From the moment I walk in, Bob greets me with a friendly, professional attitude and always makes sure I understand exactly what’s going on with my car.
He takes the time to explain the work that needs to be done, answers all my questions honestly, and never tries to upsell me on things I don’t need. I really appreciate how transparent and trustworthy he is — it makes the whole experience stress-free.
Bob keeps me updated throughout the process, so I’m never left wondering when my car will be ready. He goes above and beyond to make sure I’m satisfied every time.
And when I picked it up, I was so impressed with how clean it was — they went above and beyond to make sure it looked great inside and out. The detail department is top notch ..
If you want excellent service and someone who genuinely cares about their customers, ask for Bob. He’s the best!
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by TTMURRAY83080
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Coastal Kia responded
Thank you! Your heartfelt testimonial and compliments for our Service Consultant Bob Tomlin are greatly appreciated. We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to go online and rate your service experience. We appreciate the high marks for so many of our team members. Thank you for choosing Coastal Kia!
Coastal Kia has been instrumental in helping me maintain
my vehicle and the longevity of my vehicle. Bob is a very honest service member whom I literally put the life of m vehicle in his hands when it comes
my vehicle and the longevity of my vehicle. Bob is a very honest service member whom I literally put the life of m vehicle in his hands when it comes to reccommended maintenance.
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by amcneill0907
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2025 -
Coastal Kia responded
Thank you! Your heartfelt service testimonial and high marks for our Service Consultant Bob Tomlin are truly appreciated. We love the feedback including, "Bob is a very honest service member whom I literally put the life of my vehicle in his hands." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.
Bob is an assistant is great!
Always on time! My car was ready in the time alotted! My car was clean!
Always on time! My car was ready in the time alotted! My car was clean!
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by sandreozzi
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
Coastal Kia responded
Thank you for the five star service review. We appreciate the compliments and high marks. We love hearing you were able to take advantage of our complimentary courtesy wash. Please do not hesitate to reach out if you need us. Thanks again!
My experience with Kia was successful.
Customer service was really great. They treated me with respect and my wait wasn't long at all.
Customer service was really great. They treated me with respect and my wait wasn't long at all.
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by MACWILL59
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
Coastal Kia responded
Outstanding! We appreciate the five star review. Thank you for the comments including, "my experience with Kia was successful, customer service was really great." It was thoughtful of you to go online and rate your recent experience. Thanks again!
my appt with Coastal Kia was efficient, everyone was
helpful and they were done under time
helpful and they were done under time
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by DEIRDREDIPALMA5
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
Coastal Kia responded
Great news! We are thrilled to hear how our service department exceeded your expectations. Thank you for the high marks for our dealership and for our Service Consultant Bob Tomlin as well. Much appreciated!
Bob in service was absolutely amazing.
He stayed in great communication the entire time and he put in more effort to get things done than he needed to. Absolutely amazing man!!
He stayed in great communication the entire time and he put in more effort to get things done than he needed to. Absolutely amazing man!!
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by T.SHAW2608
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
Coastal Kia responded
Thank you! We truly appreciate the five star review and compliments for our Service Consultant Bob Tomlin. Bob is a true ambassador for our customer service culture. It was thoughtful of you to go online and recognize his efforts. Please do not hesitate to reach out if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.
Bob answered all of my questions with patience and
kindness. I will always go here.
kindness. I will always go here.
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by angela__oconnor
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Coastal Kia responded
Thank you! We appreciate the five star review and compliments for our Service Consultant Bob Tomlin. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need anything.
Courteous and professional upon arrival and at checkout.
Work completed in less time than stated and done correctly
Work completed in less time than stated and done correctly
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by LRENZAG
Verified Customer
Verified Customer
Service Price Transparency
Jun 27, 2025 -
Coastal Kia responded
Thank you! It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "courteous and professional upon arrival and at checkout." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.
Bob was very helpful and professional from the onset.
I called about the issue I was having and explained that I work from home, so texting is best as I can't answer my phone, and he was very obliging.
I called about the issue I was having and explained that I work from home, so texting is best as I can't answer my phone, and he was very obliging.
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by JP_WEBB1
Verified Customer
Verified Customer
Service Price Transparency
Jun 27, 2025 -
Coastal Kia responded
Great news! Thank you for the five star service review and compliments for our Service Consultant Bob Tomlin. We are thrilled to hear he exceeded your expectations. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need anything. Thanks again!