Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

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1058 Reviews of Bob Tomlin

October 17, 2026

Dealership Rating
Employee Rating

I have purchased 2 new cars with Coastal Kia, Jan was most helpful in our last purchase. I have recommended Coastal Kia to many friends who have purchased vehicles and my sister recently purchased a vehi More

by VQ2A3WHALE
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

October 13, 2026

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Extremely helpful with setting up service appointments. Plenty of available options on time and dates Srevice rep was respectful More

by ncdianne51
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2026

Coastal Kia responded

Thank you for the great review! We’re glad scheduling your service was easy and convenient and that our team took good care of you. We appreciate your business and look forward to seeing you again!

October 12, 2026

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I have been a customer at this dealer for over 12 years. Purchased five cars. Highly recommend the sales and service staff! More

by SMEEKERNC
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2026

Coastal Kia responded

Thank you for being part of the Coastal Kia family for over 12 years! Your continued loyalty means so much to us, and we’re grateful you’ve trusted our team with five vehicle purchases. We truly appreciate your support and recommendation!

October 11, 2026

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They are always super friendly and very helpful. The facility is very clean and welcoming. More

by amycash14
Service Price Transparency
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Recommend Dealer
Yes
Oct 12, 2026

Coastal Kia responded

Thank you for the kind words! We’re glad our team always makes you feel welcome and that you enjoy our facility. We truly appreciate your continued support and look forward to seeing you again!

October 08, 2026

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I had an appointment scheduled for 10/5 @ 10am after driving from Oak Island to Wilmington was told I shouldn’t have come in today. No help with mixed paint the used on my right door. More

by charleswarren29
Service Price Transparency
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Recommend Dealer
No

October 07, 2026

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Always professional, friendly, timely, organized and thorough. Have been coming here for years. Great staff! More

by czgatton
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2026

Coastal Kia responded

Thank you for the kind words and for trusting our team over the years! We’re glad you can consistently count on us for friendly, professional, and efficient service. We truly appreciate your continued loyalty to Coastal Kia!

October 04, 2026

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Always friendly, informative, cost-effective and timely on all service requests I have had performed. More

by julesok
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Recommend Dealer
Yes

Other Employees Tagged: Brian Benson

Oct 05, 2026

Coastal Kia responded

Thank you for the great review! We’re glad our service team consistently provides you with friendly, informative, and efficient service. We truly appreciate your continued business and look forward to seeing you next time!

October 01, 2026

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Employee Rating

The work done is fine, but the waiting area WIFI is COMPLETELY UNUSABLE! I have to take time to go to the service center and usually spend my time working while waiting on my car. The internet is SO BA More

by shrp77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2026

Coastal Kia responded

We’re glad to hear you were satisfied with the work performed on your vehicle. We do provide complimentary Wi-Fi in our waiting area for our customers’ convenience, and we have not experienced or received reports of connectivity issues with the network. Unfortunately, we cannot control connectivity issues specific to an individual device. We’re disappointed that this resulted in a one-star rating despite your satisfaction with the service performed.

October 01, 2026

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Very organized service desk. . Enjoy working with Bob Tomlin. Like the followup calls after each visit. More

by bobdavis510
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 01, 2026

Coastal Kia responded

Thank you for the great review! We’re glad Bob and our service team continue to provide you with a positive experience. We appreciate your business and look forward to seeing you next time!

September 25, 2026

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Employee Rating

Bob was exceptional in helping me schedule and appointment and seeing that the work was completed in a very timely manner. More

by jmerritt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Coastal Kia responded

Thank you for the great review! We’re so glad Bob made scheduling easy and ensured your service was completed promptly. We appreciate your business and look forward to seeing you again at Coastal Kia!

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