Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 51

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,059 Reviews
4.9

1,059 Reviews

Write a Review

1059 Reviews of Bob Tomlin

February 07, 2023

Dealership Rating
Employee Rating

I came in for my first maintenance after purchasing a new Kia Seltos. Staff was friendly, waiting area offered free coffee and beverages. A good experience all around. More

by msw8261
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman

Feb 07, 2023

Coastal Kia responded

Great news! We are thrilled to hear your first service visit went well. We love the feedback including, "staff was friendly,..a good experience all around." We appreciate the five star review and high marks for our service team. Please call us if you need anything. Thanks again!

February 05, 2023

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Prompt service, and always get you out on the time they say. Friendly staff. Very pleased More

by jzoccoli
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman

Feb 06, 2023

Coastal Kia responded

Fantastic! We appreciate the amazing five star service review and gracious comments. Thank you for choosing Coastal Kia!

February 04, 2023

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They’re fine. They do their job and the people are competent. You get charged for this. More

by STEPHENDENDINGER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Steve Kramer, Michael Mascavage , Kelvin Swinson

Feb 06, 2023

Coastal Kia responded

Thank you for the five star service review. We appreciate the high marks and compliments for our staff. Please call us if you need anything.

January 29, 2023

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I got what I needed and in a timely manner I have always had good things and fun waiting More

by DALLASDUFFIELD1949
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Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman

Jan 30, 2023

Coastal Kia responded

Thank you for the review and gracious comments. We are thrilled to hear you were comfortable during your wait. Thank you for choosing Coastal Kia!

January 29, 2023

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I am very satisfied with Costal KIA sales and service. I recommend them without reservation. More

by SNATALE1
Recommend Dealer
Yes
Jan 30, 2023

Coastal Kia responded

Thank you! Your five star review and high recommendations mean the world to us. It was thoughtful of you to go online and rate your recent service experience. Please call Bob Tomlin or any of our service team members if you need anything. Thanks again!

January 28, 2023

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Very quick and courteous service. Everyone was informative about what needed to be done on vehicle More

by DOR.NYC
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Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman

January 26, 2023

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Coastal kia is always easy to work with. Communication is great. Service writers explain everything before doing anything to your vehicle. Also when picking up vehicle explain what was done More

by JOSHUA3067
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Michael Mascavage , Jason Stone

Jan 27, 2023

Coastal Kia responded

Great news! We appreciate the five star review and high marks for our team members. Your gracious testimonial means the world to us. We are thrilled to hear you "love your KIA!" Please call us if you need anything. We are here to help. Thanks again!

January 26, 2023

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Service was quick and efficient, service staff was friendly and helpful! Definitely coming back soon! More

by beryluscious
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Michael Mascavage, Sam Weisman , Jason Stone

Jan 26, 2023

Coastal Kia responded

Thank you for the five star service review and gracious comments. We love the feedback including, "service was quick and efficient, service staff was friendly and helpful." We strive to deliver a truly exceptional experience to every client during every visit. We appreciate you taking time to go online and rate your experience. Thank you for the high marks for so many of our team members too. Thank you for choosing Coastal Kia!

January 26, 2023

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My service manager Bob is always helpful, knowledgeable, professional and I know I can trust him! He listened to what I needed and everything was perfect. More

by Cecilia
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2023

Coastal Kia responded

Thank you! Bob Tomlin is a true ambassador for our customer service culture at Coastal Kia! We appreciate the compliments and amazing five star review. We love the feedback including, "he listened to what I needed and everything was perfect." Your high marks and kind words mean the world to us. Thank you for choosing Coastal Kia!

January 24, 2023

Dealership Rating
Employee Rating

They suck unprofessional they do not try to go and solve your problem or listen to your problem before they first tell you oh it's going to cost you lots of money told them that we had a warranty ask them i More

by WISKEYCREEKFENCE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: John Wigger, Sam Weisman

Jan 24, 2023

Coastal Kia responded

We apologize for the delay experienced during your service visit. We were happy to absorb your $100.00 deductible and made sure you did not pay any money out of pocket for the repairs needed. Please contact our Service Director John Wigger at 910-408-0100 to discuss any further concerns. We look forward to your call .Thank you

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