Bobby Carroll
Bobby Carroll at Goodson Acura of Dallas

Bobby Carroll | Page 4

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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5.0
125 Reviews
5.0

125 Reviews

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125 Reviews of Bobby Carroll

January 20, 2024

Dealership Rating
Employee Rating

Every experience is wonderful, fast and pricing is great. Khang is always kind and gives his full undivided attention to you. More

by Emaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Goodson Acura of Dallas responded

Emaldonado, thank you for sharing 5-stars! We're happy to hear Khang is always kind and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 06, 2024

Dealership Rating
Employee Rating

The service department was very clean. My service advisor Michelle was great. Very knowledgeable and efficient. Will definitely come back and ask for her again for my future service needs. More

by bmanglapus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle

Jan 07, 2024

Goodson Acura of Dallas responded

bmanglapus, thank you for noting that our service department was very clean and providing 5-star feedback. We love hearing that Michelle was great to work with. We look forward to serving you additionally next time. Thanks again!

December 12, 2023

Dealership Rating
Employee Rating

I purchased my Acura for over a year and a half and I don’t regret. Great customer service and I have recommended this dealership to family and friends. More

by joseibarra0189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Williams, Brandon Johnson

Dec 12, 2023

Goodson Acura of Dallas responded

joseibarra0189, thank you for sharing 5-stars! We're pleased to hear our team provides great customer service and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

December 02, 2023

Dealership Rating
Employee Rating

Professional, no hassle, polite and respectful all questions and concerns answered in a timely manner. Will definitely recommend Goodson Acura to friends and family. We enjoy our new RDX. More

by ajkampinga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Austin Skipper , Michael Schuchman

Dec 02, 2023

Goodson Acura of Dallas responded

ajkampinga, thank you for sharing 5-stars and noting a great visit with us! Congrats on the new RDX! We appreciate your praise. We look forward to serving you additionally when the need arises. Thanks again!

November 20, 2023

Dealership Rating
Employee Rating

The management and staff were very attentive to my concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied More

by jrtaylor74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

jrtaylor74 responded

What more can I say?

November 19, 2023

Dealership Rating
Employee Rating

Courtney was great to work with when identifying a preowned SUV to purchase in a pinch. He explained the features in the car and was helpful in getting the deal done; no pressure!! Thanks Courtney! More

by Jz Fields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2023

Goodson Acura of Dallas responded

Jz Fields, thank you for sharing 5-stars! We're glad to hear Courtney is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 19, 2023

Dealership Rating
Employee Rating

Khang is my trusted advisor. He gives great advice and is consistently honest about what is happening with my car. I had to make some tough decisions about my MDX, and your guida More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Darlene Lincoln

Nov 19, 2023

Goodson Acura of Dallas responded

Jz Fields, thank you for sharing 5-stars! We're happy to hear Khang gives great advice and is consistently honest! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

November 10, 2023

Dealership Rating
Employee Rating

Excellent service and excellent people’s. you will feel like in a vacation room when you are waiting. More

by Joy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Joy55 responded

The person working in the Godson Acura Dallas dealers are so nice and so specialty. When they do the service work, you just relax in the waiting room and take a short piece vacation.

October 02, 2023

Dealership Rating
Employee Rating

Service was completed when promised. There were no surprises with the cost. Everything was performed in a professional manner. More

by jjdbonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Goodson Acura of Dallas responded

jjdbonner, thank you for sharing 5-stars and noting that sevice was completed on time. We love hearing there were no surprises and everything was performed in a professional manner. See you next time. Thanks again!

August 28, 2023

Dealership Rating
Employee Rating

Very professional, responsive, and kept me informed as to status of service. Highly recommend Bobby Carroll. More

by JCartwright551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Parker

Aug 29, 2023

Goodson Acura of Dallas responded

JCartwright551, thank you for sharing 5-stars and noting a very profesional, responsive experience with Bobby! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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