Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Bobby Carroll

Overview Reviews (128)

Contact Me

View All Employees

< View All Employees

Bobby Carroll

Bobby Carroll | Page 7

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

Contact Me

4.8

128 Reviews

Overview Reviews (128)

4.8

128 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Bobby Carroll

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

128 Reviews of Bobby Carroll

December 01, 2022

Dealership Rating

Employee Rating

Always great service. Our most recent service person was just as good - he was excellent. Our most recent service person was just as good - he was excellent. More

by pepblock

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Khang Nguyen, Darlene Lincoln, Arthur Dee , The service personnel with whom I dealt with on Monday-Tuesday, 11/28-29 is not listed in the above roster. His name is Brent Parker and he was fantastic.

Dec 01, 2022 -

Goodson Acura of Dallas responded

pepblock, thanks for sharing 5-stars! We're glad to hear our team always provides great service! We appreciate your feedback and look forward to serving you again next time. Take care!

October 21, 2022

Dealership Rating

Employee Rating

Bobby and the service team are amazing! Everyone is always so helpful and quick to respond with any questions or concerns!! Highly recommend!! Everyone is always so helpful and quick to respond with any questions or concerns!! Highly recommend!! More

by drduke90

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Khang Nguyen, Arthur Dee

Oct 21, 2022 -

Goodson Acura of Dallas responded

drduke90, thank you for sharing 5-stars! We're pleased to hear Bobby and the rest of our team is amazing! We appreciate your positive feedback. See you next time. Take care!

October 20, 2022

Dealership Rating

Employee Rating

As usual well done. Your dealership is always on top of it. The only frustration these days is getting required parts during supply chain shortages. Your dealership is always on top of it. The only frustration these days is getting required parts during supply chain shortages. More

by jim.smeeding

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Khang Nguyen

Oct 21, 2022 -

Goodson Acura of Dallas responded

jim.smeeding, we appreciate your 5-stars and mention of our team being on top of it! Thank you for taking the time to stop by and share feedback. We too share your frustrations with the supply chain and look forward to it normalizing a bit soon. Let us know when we can have the pleasure of assisting you next! Thanks again.

October 16, 2022

Dealership Rating

Employee Rating

Very quick, courteous, priced right and even the free car wash was excellent too. I make the drive past other Acura dealers every time to get my car serviced here. wash was excellent too. I make the drive past other Acura dealers every time to get my car serviced here. More

by mtran

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dave Chiles, Jonathan Valdez, Courtney Colston, Russell Van Meter, Ankur Javia, Arthur Dee, Brandon Johnson, Wally Miedezianowski, Josh Kubicki

Oct 17, 2022 -

Goodson Acura of Dallas responded

mtran, thank you for sharing praise regarding your experience with us in service. We're pleased to hear that your visit was quick, courteous and priced right! We appreciate your praise. see you next time. Thanks again!

September 24, 2022

Dealership Rating

Employee Rating

Our service rep; Jonathan, truly cares about our situation. Doesn't try to oversell us. situation. Doesn't try to oversell us. More

by Mike17MDXDallas

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Valdez, Darlene Lincoln

Sep 25, 2022 -

Goodson Acura of Dallas responded

Mike, thanks for the 5-stars! We're glad to hear Jonathan truly cares! We appreciate the feedback and look forward to serving you again next time. Take care!

September 20, 2022

Dealership Rating

Employee Rating

Goodson Acura: the very best car on the road, by the very best dealership in town! best dealership in town! More

by RDX#1FAN

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez, Russell Van Meter, Veronica Rios, Arthur Dee, Wally Miedezianowski , Lashon Avery, Bobby Carroll

Sep 21, 2022 -

Goodson Acura of Dallas responded

RDX#1FAN, thank you for sharing 5-star praise! We're glad to hear we're the best dealership in town! We appreciate your endorsement. See you next time. Thanks again!

September 04, 2022

Dealership Rating

Employee Rating

Excellent Service Department. Personable, efficient cashiers, Goodson Acura has been my go to place for vehicle upkeep for over 6 years. Personable, efficient cashiers, Goodson Acura has been my go to place for vehicle upkeep for over 6 years. More

by Don.fondy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Khang Nguyen

Sep 05, 2022 -

Goodson Acura of Dallas responded

Don, thank you for sharing 5-star praise! We're glad to hear our service department is excellent! We appreciate your endorsement. See you next time. Thanks again!

August 13, 2022

Dealership Rating

Employee Rating

Always good service and professional environment. Explained items that might require service or attention in near future. Explained items that might require service or attention in near future. More

by Jhi

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 13, 2022 -

Goodson Acura of Dallas responded

Jhi, thank you for your 5-stars. We're glad to hear our team always provides good service and a professional environments! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 07, 2022

Dealership Rating

Employee Rating

It is a good customer service I got my car on time after they finished the work done. they finished the work done. More

by Serkalem

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Khang Nguyen

Aug 07, 2022 -

Goodson Acura of Dallas responded

Serkalem, thank you for your 5-stars. We're glad to hear our team provided good customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 03, 2022

Dealership Rating

Employee Rating

Great service from a spectacular team of friendly and knowledgeable staff. We couldn’t be more pleased. knowledgeable staff. We couldn’t be more pleased. More

by Chris

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 04, 2022 -

Goodson Acura of Dallas responded

Chris, thank you for your 5-stars. We're happy to hear our team provided great service! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!