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Bobby Carroll

Overview Reviews (128)

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Bobby Carroll

Bobby Carroll | Page 8

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.8

128 Reviews

Overview Reviews (128)

4.8

128 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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128 Reviews of Bobby Carroll

July 29, 2022

Dealership Rating

Employee Rating

Awesome service as usual! Wouldn’t go anywhere else! Would recommend this dealer to those u know Wouldn’t go anywhere else! Would recommend this dealer to those u know More

by Llonda1999

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Khang Nguyen

Jul 29, 2022 -

Goodson Acura of Dallas responded

Llonda1999, thank you for your 5-stars. We're glad to hear our team provided awesome service and earned your recommendation! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 08, 2022

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Employee Rating

Service was quick, but the price quoted didn’t match what was charged. Not sure how that happens, but put in an inquiry. was charged. Not sure how that happens, but put in an inquiry. More

by Bradford_gardner

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 08, 2022 -

Goodson Acura of Dallas responded

Bradford_gardner, we appreciate your praise and apologize the quote didn’t match. If you still need follow up, feel free to email us at social@GoodsonAcura.com with your contact info and inquiry. Best wishes!

July 05, 2022

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Employee Rating

Service is always excellent here everything completed as expected. I have never had an issue expected. I have never had an issue More

by rdt517

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Veronica Rios

Jul 05, 2022 -

Goodson Acura of Dallas responded

rdt517, thanks for the five-stars! We're glad to hear our service is excellent and always completed as expected! We appreciate your praise. See you next time. Best wishes!

June 30, 2022

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Employee Rating

great service, waiting area and snacks, drinks for customers. Svc Advisor Eric is polite, professional & knowledgeable customers. Svc Advisor Eric is polite, professional & knowledgeable More

by rb

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 30, 2022 -

Goodson Acura of Dallas responded

rb, thanks for the five-stars! We're glad to hear Eric and the rest of our team provided great service and are professional and knowledgeable! We appreciate your praise. See you next time. Thanks again!

June 30, 2022

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Employee Rating

Their service department is definitely Five star. This is what keeps me coming back when it's time for a new car. This is what keeps me coming back when it's time for a new car. More

by Lees.E

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Darlene Lincoln

Jun 30, 2022 -

Goodson Acura of Dallas responded

Lees, thanks for the five-stars! We're glad to hear our service department is five star and earned your loyalty! We appreciate your praise. See you next time. Take care!

June 16, 2022

Dealership Rating

Employee Rating

This dealership is great. Quick and easy, very streamline process. The manager Bobby is awesome. Quick and easy, very streamline process. The manager Bobby is awesome. More

by Stroud.zach

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dave Chiles, Khang Nguyen, Jonathan Valdez, Russell Van Meter, Veronica Rios, Wally Miedezianowski , Lashon Avery

Jun 16, 2022 -

Goodson Acura of Dallas responded

Stroud.zach, thank you for sharing 5-stars! We appreciate your endorsement. We're glad to hear Bobby is awesome and the rest of our team provided a quick, easy and streamlined experience! Let us know when we may serve you additionally! Take care!

June 09, 2022

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Employee Rating

For over 5 years Goodson has provided great service, even though I did not buy my car form them. They are the easy button for sure! though I did not buy my car form them. They are the easy button for sure! More

by bj.tucker05

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 09, 2022 -

Goodson Acura of Dallas responded

bj.tucker05, thanks for stopping by to leave us 5-stars. We're glad to hear our team provides great service! We appreciate your praise. See you next time. Thanks again!

June 06, 2022

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Employee Rating

All the people who work in the dealership are very professional! They helped you right away. professional! They helped you right away. More

by Pyatt Fabiola

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 06, 2022 -

Goodson Acura of Dallas responded

Pyatt, thanks for stopping by to leave us 5-stars. We're glad to hear our team is professional and helped you right away! We appreciate your praise. See you next time. Best wishes!

March 11, 2022

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Employee Rating

My service was great, I always appreciate working with Khang he is knowledgable and always provides guidance to assist with my car. He is my trusted advisor. I wouldnt trust my MDX with anyone else. I eve Khang he is knowledgable and always provides guidance to assist with my car. He is my trusted advisor. I wouldnt trust my MDX with anyone else. I even referred my Mom to Goodson to work with Khang. Thanks! More

by Jz

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Khang Nguyen

Mar 11, 2022 -

Goodson Acura of Dallas responded

Jz, thank you for your 5-star review! We're happy to hear Khang is knowledgeable and earned your recommendation. We look forward to serving you additionally next time! Take care!

March 04, 2022

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Employee Rating

Goodson has always provided excellent service on my TL's & TLX. They make the experience easy! & TLX. They make the experience easy! More

by bj.tucker05

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rob Patton

Mar 04, 2022 -

Goodson Acura of Dallas responded

bj.tucker05, thank you for sharing 5-star praise. We're glad to hear our team has always provided excellent service and make your experience easy! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!