Bobby Hall
Bobby Hall at Bryan College Station Toyota

Bobby Hall

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
66 Reviews
4.8

66 Reviews

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66 Reviews of Bobby Hall

July 11, 2025

Dealership Rating
Employee Rating

BCS Toyota is the ONLY Toyota dealership I deal with! Everything is great from the management team all the way to the service department! Top notch service all the way around! More

by kzuniga1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Bryan College Station Toyota responded

It’s wonderful to know you consistently experience top-notch service with us. We are grateful for your trust and loyalty! Customer Relations Manager customerservice@purdygroupusa.com

June 29, 2025

Dealership Rating
Employee Rating

Justin does a great job of making his customer feel valued. He makes sure you know where your car is in the service process and explains any needed work well. More

by toytech1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Bryan College Station Toyota responded

Thanks for sharing your experience! Justin takes pride in clear communication and excellent service, and we are pleased he made your visit a positive one. Customer Relations Manager customerservice@purdygroupusa.com

June 28, 2025

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It was fast and easy. They were very nice and listened to what the problem was More

by DAWNR1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad our team provided fast, attentive service and took the time to understand your needs. Customer Relations Manager customerservice@purdygroupusa.com

June 21, 2025

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Went to have seat trim replaced. Wasn’t there for service, maintenance reminder reset to 27000 miles but not sure oil was changed which wasn’t supposed be till 24000. Took only 10 mi More

by piwonka.tony
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Lopez

Jun 23, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We apologize for the extended wait, despite your appointment and the quick trim replacement. We will review this to improve our scheduling and communication. We appreciate you bringing this to our attention. Customer Relations Manager customerservice@purdygroupusa.com

June 20, 2025

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As usual, Bobby was GREAT! THANK you Bryan/College Station Toyota! I'll definitely be returning! More

by nancyjanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Bryan College Station Toyota responded

Bobby always delivers excellent service, and we are glad to hear you had another great experience. Thank you for choosing us, and we look forward to your next visit! Customer Relations Manager customerservice@purdygroupusa.com

June 20, 2025

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Bobby took us right in for car service straight away without an appointment. Grat Service More

by mrmike10318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad Bobby was able to take care of you so quickly, even without an appointment. We are here when you need us—thank you again for stopping by! Customer Relations Manager customerservice@purdygroupusa.com

May 26, 2025

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Employee Rating

Russell Karli is a very friendly and professional. He is the main reason I service my Toyotas there. More

by bcs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Bryan College Station Toyota responded

Russell will be glad to know his professionalism and friendly approach have made such a strong impression. We are fortunate to have him on the team and appreciate you choosing to service your Toyotas with us. Customer Relations Manager customerservice@purdygroupusa.com

May 23, 2025

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Employee Rating

Everyone is so helpful and kind. They rotated the tires in a timely manner. Great job More

by motbits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear the team was welcoming and that your salesperson provided professional, knowledgeable assistance. We appreciate the opportunity to work with you and hope to see you again. Customer Relations Manager customerservice@purdygroupusa.com

May 05, 2025

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Employee Rating

Justin is always worked with me to get the best price and get my truck back to me as quick as possible. Toyota is the best choice possible. More

by tyler.burkhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

May 05, 2025

Bryan College Station Toyota responded

Thank you for the kind words! It is great to hear Justin has consistently looked out for you and kept things moving efficiently. We are glad you are happy with your experience—Toyota’s lucky to have your support! Customer Relations Manager customerservice@purdygroupusa.com

April 11, 2025

Dealership Rating
Employee Rating

The dealership was incredibly proficient in getting us to the people we needed. Gian affixed is with only the vehicle options that best fit our needs. Once we were ready to purchase, that proficient setup wa More

by shippaaron807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessie Nguyen, Giancarlo Vitela

Apr 14, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Gian helped you find the perfect vehicle options and that the entire purchasing process was smooth and efficient. We appreciate your feedback and are glad to know it was a wonderful experience. We look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

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