Bobby Howard
Bobby Howard at Honda of the Avenues

Bobby Howard

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
751 Reviews
4.9

751 Reviews

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751 Reviews of Bobby Howard

January 07, 2026

Dealership Rating
Employee Rating

Left car Sunday night at dealer and Bobby called me first thing Monday with the plan to resolve. More

by davidannett10
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

January 04, 2026

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Employee Rating

Always taken well care of at Honda at the Avenues. Bobby was very helpful, communicated well and got us out quickly More

by gatorpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Honda of the Avenues responded

Thank you for your feedback. We’re glad Bobby provided helpful and efficient service, and that you were well taken care of.

January 02, 2026

Dealership Rating
Employee Rating

Asked for a camera replacement and also got talked into a timing belt. Service was performed and communication was good but my car was left in disarray. I then took the car on a trip and found out they put s More

by Krawczyk
Recommend Dealer
No

Other Employees Tagged: Bobby Howard

Jan 02, 2026

Honda of the Avenues responded

Thank you for taking the time to share your feedback. We’re glad to hear that you found our communication clear during your visit, but we’re sorry to learn that parts of your experience were frustrating. Regarding the condition of the vehicle after service, this is not the standard we aim to meet. If any items were left out of place, we sincerely apologize, and we would have been happy to address that immediately had it been brought to our attention at the time of pickup. Concerning the windshield washer fluid: our dealership is located in Florida, where winterized washer fluid is not used or stocked due to our climate. Standard washer fluid is commonly installed here and performs as intended in warm-weather conditions. Unfortunately, when vehicles travel to freezing temperatures, that fluid can freeze. While this is not something typically encountered or required in Florida, we understand how inconvenient that situation was during your trip. As for discussions about vehicle options, our team’s intent is always to provide information when appropriate, never to apply pressure. We apologize if those conversations came across as unwelcome or repetitive, and we appreciate that feedback. We value your business and your input, as it helps us improve. Should you wish to discuss this further, we encourage you to contact us directly so we can address any remaining concerns. Crista Poynor Service Director

January 01, 2026

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Employee Rating

Exceeded expectations excellent service communication was next level recommended to friends and family to visit More

by fahadali82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Honda of the Avenues responded

Thank you for your review. We’re thrilled we exceeded your expectations and appreciate you recommending us to friends and family.

December 27, 2025

Dealership Rating
Employee Rating

Fast, efficient, in a warm environment. Bobby treats me with dignity and respect, caring about my needs. He takes the edge off when I am getting my vehicle serviced. I trust his recommendat More

by Honda1
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Dec 29, 2025

Honda of the Avenues responded

Thank you for the wonderful review! We’re glad to hear Bobby provided fast, efficient service in a welcoming environment and made your visits stress-free. We truly appreciate your trust and look forward to seeing you again!

December 24, 2025

Dealership Rating
Employee Rating

Bobby is 'the best'! Very knowledgable about Honda cars and super courteous. He is an excellent representative for your brand. More

by Jacqueline
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Dec 29, 2025

Honda of the Avenues responded

Thank you for the kind words! We’re thrilled to hear Bobby provided knowledgeable and courteous service. He’s a great part of our team, and we appreciate your feedback!

December 23, 2025

Dealership Rating
Employee Rating

Bobby Howard is excellent, always keeping me informed and getting the job done! Give him a raise More

by ANKING39
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Dec 24, 2025

Honda of the Avenues responded

Thank you for the great feedback! Bobby does a fantastic job keeping our customers informed, and we’re glad he took great care of you.

December 23, 2025

Dealership Rating
Employee Rating

The experience was good and timely. The customer service was very professional. It was a quick turnaround. More

by kcpastor9
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Dec 24, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad to hear the service was timely and professional. We appreciate you choosing us!

December 21, 2025

Dealership Rating
Employee Rating

Mr. Bobby, was absolutely amazing from start to finish he made my life easier especially with just being in a minor car accident…. Thank you Mr. Bobby More

by jasminerobinson133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re so glad Mr. Bobby was able to make things easier for you during a stressful time. We truly appreciate your kind words.

December 20, 2025

Dealership Rating
Employee Rating

Bobby Howard always gives me excellent customer service at Honda Bobby Howard is very clear when he explains the outcome. Also the wait time is very good. He is very professional. More

by Cookiespa1951
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Dec 22, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad Bobby Howard provides clear, professional service and makes your visits efficient.

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