Bobby Miller | Page 28

Bobby is the best service advisor hands down - professional & friendly! As for Bug Star itself, I'm not happy that I have to pay for oil changes. 😕 professional & friendly! As for Bug Star itself, I'm not happy that I have to pay for oil changes. 😕 More

by LoisP Verified Customer Verified Customer

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Karah is hardworking, informative and funny! It’s always a joy getting my car serviced at big start cadillac. It’s always a joy getting my car serviced at big start cadillac. More

by AINSLEY.P.ROARK Verified Customer Verified Customer

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Bobbie always provides great service whenever I’ve had any issues with my vehicle. Thank you!!! any issues with my vehicle. Thank you!!! More

by CMWINS321 Verified Customer Verified Customer

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Had really good experience with car servicing, oil change, tire rotation and replacing the windshield wipers. change, tire rotation and replacing the windshield wipers. More

by HS Verified Customer Verified Customer

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The service is very professional and the quality of care you can't beat it you can't beat it More

by MOJOSCSC Verified Customer Verified Customer

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I have had Bobby Miller as a service representative since 2010 and he has always provided me with excellent service. 2010 and he has always provided me with excellent service. More

by MAZIE.DOVE Verified Customer Verified Customer

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Bobby Miller is always extremely helpful and very friendly. The dealership is honest and easy to do business friendly. The dealership is honest and easy to do business More

by LUPITAEDDY Verified Customer Verified Customer

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Clean effective efficient professional scheduling no problem address concerns after service feel comfortable with services performed. problem address concerns after service feel comfortable with services performed. More

by ANITAZEPPENFELDT Verified Customer Verified Customer

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Bad experience with sales, finance and service. I have not had a good experience with your dealer at all would not recommend. I am unhappy that I was forced into a maintenance plan and now have to I have not had a good experience with your dealer at all would not recommend. I am unhappy that I was forced into a maintenance plan and now have to deal with your service department. The first service our keys were lost an employee blocked our car in and left with the key very unprofessional. Staff needs a lot of training to get to where you need in customer service to retain customers. Please do not call to apologize fix your internal issues and deliver what you're selling. More

by nancy.2 Verified Customer Verified Customer

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Bobby Miller has been my Service Advisor since 2015 when I started bringing my Cadillac in for service. I purchased my 2nd one in 2018! Bobby is the reason I also the sole reason why I decided to purchase I started bringing my Cadillac in for service. I purchased my 2nd one in 2018! Bobby is the reason I also the sole reason why I decided to purchase my most recent Cadillac on 10/28/23 to “keep it in the family”, so I could continue bringing my vehicle in for service and maintenance to the same service center and have him as my point of contact! That’s over 8 years of loyalty to your dealership, when it was Ron Carter and now Big Star, all because of Bobby Miller! Lisa Velasco was my Sales rep to assist me with finding and eventually purchasing my most recent Cadillac. She was patient with me as I looked at various models, and didn’t pressure me to buy “a car”, but to buy the one I really wanted. She is excellent! Her demeanor and approach to working with prospective customers as engaging and compassionate. I also had a great experience with Ruben Cauton during the negotiation phase, as well as Kelly Wilson during the finance and contract phase! I didn’t catch the name of the young lady that walked me through the vehicle and helped me set things up in the vehicle. She was terrific. I am so sorry for not having that to provide, but Lisa can give you that. Thank you for making this such a wonderful process. I had to purchase a vehicle, much sooner than I anticipated, and they were all exceptional. More

by KWilson Verified Customer Verified Customer

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