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Brad Gillespie
99 Reviews
99 Reviews of Brad Gillespie
August 13, 2018
Service Department I took my son's GMC truck in to Master for a couple of small issues and met with my service advisor, Brad Gillespie. I did not have a scheduled appoi I took my son's GMC truck in to Master for a couple of small issues and met with my service advisor, Brad Gillespie. I did not have a scheduled appointment but was immediately attended to and these minor issues were quickly and efficiently corrected by true professionals! Thanks also to William Fanning and the entire staff of mechanics and personnel. Thanks again very much to Brad Gillespie! More
by popsicle
Other Employees Tagged: William Fanning
August 09, 2018
Disappointed Denali Owner Brought my Truck in for an oil change. Paid a premium for the oil change, but felt like I would be happier than taking it to a Jiffy Lube type of plac Brought my Truck in for an oil change. Paid a premium for the oil change, but felt like I would be happier than taking it to a Jiffy Lube type of place. Recently took my daughter’s Lexus in to the Lexus dealership. Despite the fact that we paid 3x more for our truck, the Lexus experience far surpassed what we experienced at the GMC service center. the service reps were rushed, rude and in the dark when it came to other customers in the check in area. Debris was tracked into my passenger mat. Even at Jiffy Lube I get a vacumming and window washing. I will never return to this service center. More
by ROSSMESCHKE
Verified CustomerAugust 08, 2018
Great customer service I received great turn around time in getting my vehicle fixed. Brad called to inform me what was wrong with my vehicle and that it was fixed. He also I received great turn around time in getting my vehicle fixed. Brad called to inform me what was wrong with my vehicle and that it was fixed. He also asked me when do I want their courtesy drive to come pick me so I can get my vehicle. More
by Jch2095
Other Employees Tagged: Charles Williams
July 26, 2018
Vehicle service Brought my vehicle in for service, took and hour. I've always have been treated good at this dealership. Brad has always been so respectful helpful Brought my vehicle in for service, took and hour. I've always have been treated good at this dealership. Brad has always been so respectful helpful. More
by JOHNSON5556
July 20, 2018
Transmission services The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle More
by thomas-el66
Other Employees Tagged: Frank Ward, Charles Williams, William Fanning
July 20, 2018
Excellent, as always I have never had a bad experience with the service department at Master. The whole staff has consistently shown the highest level of professionalism a I have never had a bad experience with the service department at Master. The whole staff has consistently shown the highest level of professionalism as a whole. More
by EDGOUDELOCK
Other Employees Tagged: Will Schafer
July 20, 2018
Service survey Very accommodating. No appointment scheduled but the service dept fit me in & resolved the problem. Always have confidence in service techs that the Very accommodating. No appointment scheduled but the service dept fit me in & resolved the problem. Always have confidence in service techs that they do a great job & keep me safe on the roads. More
by LWITTENMYER
Other Employees Tagged: Eddie Overby, Sue Oertle, Nicole Rowell, Wade Howard
July 16, 2018
Service Appointment Masters GMC has always been very professional. Service lounge and restrooms are always clean. Never had a problem. The car lot is always clean and the Masters GMC has always been very professional. Service lounge and restrooms are always clean. Never had a problem. The car lot is always clean and there is a great selection. More
by ROBERTB411
Other Employees Tagged: Andrew Lokey, Scott in finance department at used vehicles
July 10, 2018
Great experience with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore was up and running David and Brian were always exceptional on the phone and in person to help as well. Frank Ward always makes a point to stop by and say hello. He is like family. I am in sales so my car is my office and essential to me making a living. Thanks guys For getting me back in the road so quickly. More
by MLEVER
Other Employees Tagged: Frank Ward, David Truitt, Charles Williams
