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Brad Gillespie
99 Reviews
99 Reviews of Brad Gillespie
September 25, 2018
Air conditioner line broke, had bought warranty with vehicle Brad is very fast in assisting getting unit into shop quickly for repairs Surprised $600 labor for repair that took less than 3 hours Shall be r Brad is very fast in assisting getting unit into shop quickly for repairs Surprised $600 labor for repair that took less than 3 hours Shall be returning within next couple of months for routine service More
by BigRed
Verified Customer
September 22, 2018
Service was good but I don’t think the charges were correct. I don’t think they gave me my $50.00 coupon deduction. Only 35.00 seems as though the price wasn’t correct. It was a bit pricey. I don’t think they gave me my $50.00 coupon deduction. Only 35.00 seems as though the price wasn’t correct. It was a bit pricey. More
by EUGENEGREEN1958
September 20, 2018
Breach of Trust My car was there for a 1 hour window repair & didn't get my vehicle back for 3 business days. My window still doesn't work properly. 5 extra miles wer My car was there for a 1 hour window repair & didn't get my vehicle back for 3 business days. My window still doesn't work properly. 5 extra miles were added to my speedometer yet the owner denies anyone had driven my car. This is a 2002 WS6 Trans Am w/less than 15,000 miles on it. Whoever drove it did "burn outs" in it as there were tiny chunks of rubber on my mud flaps & "burn out dust" all of my rear fenders. I was also treating extremely poorly & unprofessionally by the owner himself (Will Schafer) . All this after having been a customer there for almost 20 years. More
by JennH
Other Employees Tagged: Will Schafer, Charles Williams, Phillip Towns , Master Buick GMC
September 18, 2018
Acadia oil change & rotate tires Phillip Towns & his staff are very professional & courteous everytime I bring my vehicle!! My service was taken care of promptly & they topped off my Phillip Towns & his staff are very professional & courteous everytime I bring my vehicle!! My service was taken care of promptly & they topped off my windshield washer fluid also !! More
by coachsaggus
Other Employees Tagged: Phillip Towns, Alyson Johns
September 13, 2018
Very disappointed Kept my car for 7 hours, was suppose to do oil change, and alignment. They only did the oil change stating they couldn't align it, that I needed work Kept my car for 7 hours, was suppose to do oil change, and alignment. They only did the oil change stating they couldn't align it, that I needed work on my car in order to be able to do the alignment that was going to cost between $300 and $400. Took the car to a very honest and Christian mechanic we know who stated my car did not need that, and the car was very easily aligned. Lost all trust in them. Was very disappointed to find out there was actually no reason they couldn't have aligned the car which turns out was not much out of alignment to begin with. More
by R.E.H.
September 11, 2018
very pleased Allison was very helpful. An asset to your organization. Service center is always friendly and wlling to listen to your issue. Will come back for sale Allison was very helpful. An asset to your organization. Service center is always friendly and wlling to listen to your issue. Will come back for sales or service.. More
by SMWKCW
Other Employees Tagged: Allison
September 11, 2018
Dishonest employees and president I have never seen a group of individuals so dishonest in my life. Because I live in a different state from where my car broke down, I had to call in a I have never seen a group of individuals so dishonest in my life. Because I live in a different state from where my car broke down, I had to call in and get info and pricing from gmc before I had my vehicle towed in. When I called in to check the price for the service I needed I was given 1 price, but when it was time to pay given a totally different price! I spoke with the 2 different members of management of the company who both lied, and sided with the employee that gave the dishonest quote. The whole situation was entirely ridiculous when all they had to do was the right thing and listen to the recorded call, when the employee have me the dishonest quote. When a person calls in and asks for a quote that means PARTS too, instead of having some unknown and large cost added when it's time to pay the bill! I would not ever do business with this gmc location ever again! More
by CRAWFORD2309
Other Employees Tagged: Will Schafer, Phillip Towns
September 04, 2018
oil change Good customer service, and workmanship! Alwyas willing to listen and to provide expert opinion. Very professional and reapecrful personnel (Brad, Rona Good customer service, and workmanship! Alwyas willing to listen and to provide expert opinion. Very professional and reapecrful personnel (Brad, Ronald). Keep up the good work!!! Thanks!!! More
by rogelio.a.abrahams
Other Employees Tagged: Ronald (shuttle driver)
August 31, 2018
Very professional! Great experience always. Master Buick GMC has been servicing my cars for years. Its always nice to see a friendly face with a honest update. Great experience always. Master Buick GMC has been servicing my cars for years. Its always nice to see a friendly face with a honest update. More
by Steve
Other Employees Tagged: William Fanning
August 25, 2018
Crackers Intake There was a miscommunication with the extent of how badly my vehicle was damaged. I had spoke with both Eddie and Tony about possibly having to trade There was a miscommunication with the extent of how badly my vehicle was damaged. I had spoke with both Eddie and Tony about possibly having to trade in my vehicle, but luckily Brad was able to come through and really help me out. I couldn’t thank him enough! More
by JJOHNSON410
Other Employees Tagged: Eddie Overby, Tony Goddard
