Brad Hilton

Purchased a 2021 chrysler pacifica at the beginning of October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was good i had a diagnostic report run and came to find the van had 9 faults one being the steering wheel heater. I contacted the dealership to ask them why these codes were present on a certified used van they had sold me. The service rep informed me that they had no record of a diagnostic being run prior to selling the car. Then I contacted the sales manager who basically told me that the codes must have happened in the three weeks that i had owned it and it was my problem even though they had no hard evidence that the car was code free when they sold it! So bottom line now i have to take it to a dealer near me (the dealer i bought it from is 3 hours away) and spend a $100 for the deductible and out the use of the car while they fix the issues that should have been taken care of by Austin chrysler motors in Austin Minnesota. They sell cars but DON'T stand behind them!!! More

Report | Print

very personable. very knowledgeable. made us feel quite comfortable. great people to work with.I would recommend Austin Ford and especially Parker Anderson to anyone. very knowledgeable. made us feel quite comfortable. great people to work with.I would recommend Austin Ford and especially Parker Anderson to anyone. More

by chuckt2718@q.com Verified Customer Verified Customer

Report | Print

They were very helpful and friendly also They made buying a car was easy and nice a car was easy and nice More

by rick001 Verified Customer Verified Customer

Report | Print

Good experience, right price for the vehicle I wanted. Everyone was helpful and professional. Will recommend this dealership to friends and family Everyone was helpful and professional. Will recommend this dealership to friends and family More

by rainingkings Verified Customer Verified Customer

Report | Print

It’s been a breeze to work with everyone from this dealership. Very loyal and want the best for you. HIGHLY recommend dealership. Very loyal and want the best for you. HIGHLY recommend More

Report | Print

Parker Anderson was great! I appreciated his help with all my questions. Love my new Jeep. I appreciated his help with all my questions. Love my new Jeep. More

by fecc0 Verified Customer Verified Customer

Report | Print

Honest people to work with. Tina knew her stuff when showing the vehicle. Very friendly dealership. Tina knew her stuff when showing the vehicle. Very friendly dealership. More

by jnorcutt Verified Customer Verified Customer

Report | Print

This dealership was fantastic to work with and worked hard to get the best deal for us hard to get the best deal for us More

Report | Print