Brad Hottinger | Page 5

The finance manager was extremely rude and was not going to work with is on the price for the vehicle we were purchasing. This was the 11th vehicle we have bought here, AND we were paying cash. However he w to work with is on the price for the vehicle we were purchasing. This was the 11th vehicle we have bought here, AND we were paying cash. However he was not willing to negotiate much on the vehicle. He kept saying he could sell this vehicle to a wholesaler that day so why should he drop the price further? My response was “then why haven’t you?” The vehicle had already been at this dealership for almost 30 days so if he could have sold it already - he would have! He was holding out to find a customer who might finance so he could earn more than a wholesaler would pay for it. Thats not very good business when we have already bought 10 vehicles from them and I feel he should have considered that. Not a fan! The other team members are wonderful and very easy to work with. Would recommend this business however will warn others about the finance managers rudeness and tactics. More

by scummins0613 Verified Customer Verified Customer

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Very pleasant and attentive would do business with them again location is clean and friendly again location is clean and friendly More

by thump987 Verified Customer Verified Customer

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Blake made buying this vehicle very easy. I felt good about the price and love the pickup! I felt good about the price and love the pickup! More

by Dude Verified Customer Verified Customer

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Great service from JD to Brad Hottinger. I’ve purchased my last several cars from Phil Wright and will keep coming back. I’ve purchased my last several cars from Phil Wright and will keep coming back. More

by tmriley.00 Verified Customer Verified Customer

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It's a excellent dealership they've always fixed everything that they said that they would do and I've always had good luck there everything that they said that they would do and I've always had good luck there More

by DARRELLFORD Verified Customer Verified Customer

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This matter hasn't bin resolved. Craig Service Manager stated he would not give me a air filter, which he tore trying to inspect. When cabin filter was inspected screw is missing. Craig Service Manager stated he would not give me a air filter, which he tore trying to inspect. When cabin filter was inspected screw is missing. More

by JERRY259 Verified Customer Verified Customer

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Service was Awesome and done in a timely manner very professional would recommend to anyone. professional would recommend to anyone. More

by LAFS917 Verified Customer Verified Customer

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Friendly & knowledgeable. Russellville listened to what we were looking for and helped us find the perfect truck for our family. No pressure whatsoever. A seamless experience. Russellville listened to what we were looking for and helped us find the perfect truck for our family. No pressure whatsoever. A seamless experience. We couldn't be happier. Top marks! More

by speak.hen Verified Customer Verified Customer

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excellent friendly service I trust them with my huge investment and safety they give to the community as well investment and safety they give to the community as well More

by CWALKER20 Verified Customer Verified Customer

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Clinton was very helpful in selling us two cars! It was a fast process and very easy It was a fast process and very easy More

by lauren.lovelady92 Verified Customer Verified Customer

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