Brad North
Brad North at Subaru of Jacksonville

Brad North | Page 4

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

Contact Me
5.0
74 Reviews
5.0

74 Reviews

Write a Review

74 Reviews of Brad North

May 20, 2023

Dealership Rating
Employee Rating

Over the years, as a single woman, I've had some bad experiences getting my cars serviced. I've been over-billed, had unnecessary repairs, etc. With Suburu of Jax’s Service Department, I feel like I' More

by sqgardener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Subaru of Jacksonville responded

We're so happy we've been able to give you a better experience than years past and other dealerships. Thank you for trusting us and for being part of our SOJAX family!

May 17, 2023

Dealership Rating
Employee Rating

I was there 6 hrs buying our car. We picked the car we wanted in about 30min. 6 hrs to get into finance was discouraging. I had a few problems in service. But,Brad North, took care o More

by kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Pitts , AJ Miller

May 17, 2023

Subaru of Jacksonville responded

Kevin, we are so sorry to read your review and truly apologize for the long wait. It's not normally how we do business and we are so sorry that was what you experienced with us. We have brought this to the attention of our management team so we can ensure it doesn't happen again. Thank you for the feedback!

May 16, 2023

Dealership Rating
Employee Rating

The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Danny Kane Jr, Mike Needham, Michael McClennon, Mini Juarez-Melendez , Michael Berry, Emily Billman, Russell Hyatt

May 16, 2023

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

May 09, 2023

Dealership Rating
Employee Rating

Overall, we have been pleased with this dealership for service. Looked at a new car with Matt and appreciated his time. More

by elemenheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

May 10, 2023

Subaru of Jacksonville responded

We are so happy to read about your experience with our teams. Thank you for being part of our SOJAX family!

April 07, 2023

Dealership Rating
Employee Rating

The service people were so nice and helpful! They were able to get everything done so quickly. I came for a recalled airbag, and the process was so easy. More

by corkieshelts30
Purchase Time
Recommend Dealer
Yes
Apr 10, 2023

Subaru of Jacksonville responded

We're so glad you had such a great experience with our team! Thank you for the kind words, great review, and for being part of our SOJAX family!

April 06, 2023

Dealership Rating
Employee Rating

The guys are always nice and respectful. Also take the time to explain everything so it is very understandable. More

by Mpwaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr

Apr 07, 2023

Subaru of Jacksonville responded

We're so happy to read you have a great experience with our team! Thank you for the kind words and being part of our SOJAX family!

March 04, 2023

Dealership Rating
Employee Rating

Always nice people to deal with in service. All the young gentlemen are always so polite and courteous. I always ask for Mike Needham because of his extensive knowledge in vehicles. I watched h More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Tommy Vergara , Michael Berry

Mar 06, 2023

Subaru of Jacksonville responded

Thank you for the great review, Mark! We are so happy to read about your experience with our team. We love having you as part of our SOJAX family!

February 27, 2023

Dealership Rating
Employee Rating

What a pleasant experience! Who would have thought anyone could write that regarding the purchase of a car?! Kevin Hickle, a sales and leasing agent at Subaru of Jacksonville, c More

by Kathy C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Munro , Kevin Hickle

Feb 28, 2023

Subaru of Jacksonville responded

Kathy, we are so happy to read your review and we truly appreciate it. We are determined to make the car-purchasing process something to have fun and be excited about and we're so happy you had that experience with Kevin and our team. Thank you for being part of our SOJAX family, we hope you're loving your New Subaru!

February 27, 2023

Dealership Rating
Employee Rating

Absolutely friendly and caring! I’ve never felt so welcomed! Especially Kevin’s beautiful smile and addicting laughter More

by jessicalyman16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hickle

Feb 28, 2023

Subaru of Jacksonville responded

Thank you for the very sweet and kind review. We are so happy to have you as part of our SOJAX family!

January 27, 2023

Dealership Rating
Employee Rating

From the moment we pulled up on the service line, we were greeted as if we were friends. We were directed to Brad North who quickly comprehended the problem and assigned the proper service technician. We wer More

by kard38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Subaru of Jacksonville responded

We are so happy to hear about your great experience with Brad and the service department. Thank you for the kind words and being part of our SOJAX family!

...
4
...

Dealership Inventory (431 Vehicles)

used 2024 Subaru Crosstrek car, priced at $25,990
2024 Subaru Crosstrek
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Jeep Wrangler 4xe car, priced at $30,990
2023 Jeep Wrangler 4xe
used
Sting-Gray Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Subaru Crosstrek car, priced at $37,655
2026 Subaru Crosstrek
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2014 Toyota Sienna car, priced at $13,990
2014 Toyota Sienna
used
Shoreline Blue Pearl exterior
Automatic
Front-wheel Drive
new 2026 Subaru Ascent car, priced at $54,495
2026 Subaru Ascent
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Outback car, priced at $50,703
2026 Subaru Outback
new
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive