Brad North | Page 5

The Service Department as usual was excellent. All of the advisor were super helpful . Russell as the Head person has always been very helpful with concerns and needs. I am on my second BRZ and ha All of the advisor were super helpful . Russell as the Head person has always been very helpful with concerns and needs. I am on my second BRZ and have just ordered a third BRZ from the dealership. More

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Mike Needham and Brad had their schedule lined up to service my vehicle. Brad was able to accomplish majority of the work (oil change, nozzle, filters, wheel bearings), but a strut & Mount also needed service my vehicle. Brad was able to accomplish majority of the work (oil change, nozzle, filters, wheel bearings), but a strut & Mount also needed to be replaced, but needed to be special ordered from their Wearhouse. I could only come in on Saturday and Mike was present while Brad was off. Mike was able to get their master technician and a helper to replace the strut and mouth in about an hour while it was foreseen to be done in two hours without leasing out a loaner vehicle all thanks to heavy inspections in the prior days that I was there. More

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They had my car for 7 months… when I picked it up it was covered in leaves, sticks, sludge and spiders. They had to replace the battery bc it went dead and left the old battery in my backseat. Zero attem covered in leaves, sticks, sludge and spiders. They had to replace the battery bc it went dead and left the old battery in my backseat. Zero attempts to rectify… horrible customer service. More

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Brad has mechanic knowledge as a service advisor. He had done advisor checkups on deducing the probable causes that had lead to wind shield fluid nestle to be replaced and was able to identify wheel He had done advisor checkups on deducing the probable causes that had lead to wind shield fluid nestle to be replaced and was able to identify wheel bearing that had failed that the technician was able to confirm. I had that noise for some time and though the new tension pulley hasn't been fully adjusted to the engine. The technician had done even more further inspections than before and discovered even more things to be done in the near future. No one else was able to pick up on that situation until Brad discovered it. Brad is a one-of-a-kind service advisor that would care for clients that goes to him for help. More

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I have known Brad since he had started to work for SOJAX and this month was the first time I had Brad to really service my vehicle as a service advisor. Brad knows how to be impressive in caring for the ca and this month was the first time I had Brad to really service my vehicle as a service advisor. Brad knows how to be impressive in caring for the car owners. He went beyond my expectations to care for my vehicle. More

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Best Dealership I have worked with in 15 Years! The sales staff was awesome, they were not overly pushy or "you need to do this right now" syndrome......I especiallyliked our salesman Nando who exp The sales staff was awesome, they were not overly pushy or "you need to do this right now" syndrome......I especiallyliked our salesman Nando who explaned evry step of the process to us, took us on an awesome test drive and showed the entire dealership and the service department which was nice. Nando was just an excellent salesmen he should be training all the sales staff on presentation, customer commucation and people shills. His test drive demonstration was superb and sold us on the vehicle, additonally his delivery of the vehicle and explining all the bells and whistles was meticulous to say the least. You have a tue diamond waiting to shine!!!!! More

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They weren't pushy but showed us options. Kyle was knowledgeable about the vehicles. Kyle was friendly and professional. Kyle was knowledgeable about the vehicles. Kyle was friendly and professional. More

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Tommy and the crew at Subaru Of Jacksonville are always really helpful and on this last visit when I needed expedited service, they came through gloriously! really helpful and on this last visit when I needed expedited service, they came through gloriously! More

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I had the best experience with Subaru . My salesman Kyle Shifflett was the best along with finance and even meeting Brad in service . I will definitely recommend them everyone. Thank you My salesman Kyle Shifflett was the best along with finance and even meeting Brad in service . I will definitely recommend them everyone. Thank you for making my purchase so an enjoyable event . More

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Clean, friendly, fast, excellent service, good location, decent refreshments, and do not try to take all my money. Would go there again. decent refreshments, and do not try to take all my money. Would go there again. More

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