Nobody has the knowledge of your bumper to bumper
warranty? I'm very unhappy with the dealership no longer will I purchase from heise, they say one thing to have you buy that part and now I go to use
warranty? I'm very unhappy with the dealership no longer will I purchase from heise, they say one thing to have you buy that part and now I go to use it and to find out I was mislead in buying it
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by Johnmandella
Verified Customer
Verified Customer
Aug 04, 2023 -
Heiser Chevrolet responded
Dear valued customer,
Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.
All the staff that I dealt were very friendly.
There was no back and forth dealing, they gave me a good deal right from the start.
There was no back and forth dealing, they gave me a good deal right from the start.
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by bentleylab70
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Shelton
Aug 04, 2023 -
Heiser Chevrolet responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Great customer service and reliable deal negotiating.
I was very impressed with the personal one on one I got from Demetrius.
I was very impressed with the personal one on one I got from Demetrius.
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by mrucker87
Verified Customer
Verified Customer
Other Employees Tagged:
Demetrius Bennett
Aug 04, 2023 -
Heiser Chevrolet responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
The staff was very helpful and courteous, and provided
great service throughout the experience. I felt they cared a lot about making sure I was satisfied with the car I bought and wanted to make sure any
great service throughout the experience. I felt they cared a lot about making sure I was satisfied with the car I bought and wanted to make sure any problems that arose were handled quickly and easily.
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by DANIEL RAEBEL
Verified Customer
Verified Customer
Other Employees Tagged:
Jordan McGee, Steven Shelton
Aug 01, 2023 -
Heiser Chevrolet responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
As soon as I walked in the door of the show room Steven
Shelton greeted me from afar. He made me feel very comfortable from the first moment. Steven worked with me and treated me with the upmost respect. A
Shelton greeted me from afar. He made me feel very comfortable from the first moment. Steven worked with me and treated me with the upmost respect. Absolutely a great experience.
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by ckablau
Other Employees Tagged:
Steven Shelton
Aug 01, 2023 -
Heiser Chevrolet responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Jason was awesome .
We love our truck. Best honest salesman we have ever dealt with. We have bought other cars from there. So that means they’re doing something right.
We love our truck. Best honest salesman we have ever dealt with. We have bought other cars from there. So that means they’re doing something right. Keep up the great work and keep doing what you’re doing. It’s great! We will make sure all our friends and family no what a great experience we had. And if there ever looking for a new or used car to look up Jason!Thank you Jason for being so great!
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by emmanuelrb96
Verified Customer
Verified Customer
Aug 01, 2023 -
Heiser Chevrolet responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Inquired on a vehicle but not response from the
dealership. The vehicle is still online.
dealership. The vehicle is still online.
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by Sgon
Aug 01, 2023 -
Heiser Chevrolet responded
Dear valued customer,
Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.
Aug 01, 2023 -
Sgon responded
Generic response. I was not a customer as I never gave you any type of business. I would have but like my review stated I only inquired on if the vehicle was available but never received any type of response.
My husband has dealt with the dealership in the past and
no issues so went back
no issues so went back
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by kjcruse1
Verified Customer
Verified Customer
Other Employees Tagged:
Jordan McGee, Steven Shelton
Jul 25, 2023 -
Heiser Chevrolet responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
He helped me find a good vehicle in my price range that
would work for me and completed a trade-in with my prior vehicle. The new (used) vehicle was a very good deal and he steered me in the right directi
would work for me and completed a trade-in with my prior vehicle. The new (used) vehicle was a very good deal and he steered me in the right direction by locating it at another Chevy dealer and had it delivered to the West Allis location. He was very personable and helpful and followed up to make sure everything was taken care of.
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by RSSHOLTY
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Alvarez, Steven Shelton
Jul 17, 2023 -
Heiser Chevrolet responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Steven Shelton was absolutely amazing to work with.
He was professional, kind, personable, knowledgeable, informative, helpful, and went above and beyond for us. I would definitely work with Steven aga
He was professional, kind, personable, knowledgeable, informative, helpful, and went above and beyond for us. I would definitely work with Steven again and recommend him to our family and friends. Thank you, Steven, for all of your help!
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by Brienne
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Shelton
Jul 17, 2023 -
Heiser Chevrolet responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with Steve and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!