Brad Sterling
Brad Sterling at Heiser Chevrolet

Brad Sterling | Page 7

Finance Manager

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.7
179 Reviews
4.7

179 Reviews

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179 Reviews of Brad Sterling

August 04, 2023

Dealership Rating
Employee Rating

Nobody has the knowledge of your bumper to bumper warranty? I'm very unhappy with the dealership no longer will I purchase from heise, they say one thing to have you buy that part and now I go to use More

by Johnmandella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Shepard

Aug 04, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

August 03, 2023

Dealership Rating
Employee Rating

All the staff that I dealt were very friendly. There was no back and forth dealing, they gave me a good deal right from the start. More

by bentleylab70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Shelton

Aug 04, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 02, 2023

Dealership Rating
Employee Rating

Great customer service and reliable deal negotiating. I was very impressed with the personal one on one I got from Demetrius. More

by mrucker87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Bennett

Aug 04, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 01, 2023

Dealership Rating
Employee Rating

The staff was very helpful and courteous, and provided great service throughout the experience. I felt they cared a lot about making sure I was satisfied with the car I bought and wanted to make sure any More

by DANIEL RAEBEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Shelton , Jordan McGee

Aug 01, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 30, 2023

Dealership Rating
Employee Rating

As soon as I walked in the door of the show room Steven Shelton greeted me from afar. He made me feel very comfortable from the first moment. Steven worked with me and treated me with the upmost respect. A More

by ckablau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Shelton

Aug 01, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 28, 2023

Dealership Rating
Employee Rating

Jason was awesome . We love our truck. Best honest salesman we have ever dealt with. We have bought other cars from there. So that means they’re doing something right. More

by emmanuelrb96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Clark

Aug 01, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 26, 2023

Dealership Rating
Employee Rating

Inquired on a vehicle but not response from the dealership. The vehicle is still online. More

by Sgon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 01, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

Aug 01, 2023

Sgon responded

Generic response. I was not a customer as I never gave you any type of business. I would have but like my review stated I only inquired on if the vehicle was available but never received any type of response.

July 21, 2023

Dealership Rating
Employee Rating

My husband has dealt with the dealership in the past and no issues so went back More

by kjcruse1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Shelton , Jordan McGee

Jul 25, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 14, 2023

Dealership Rating
Employee Rating

He helped me find a good vehicle in my price range that would work for me and completed a trade-in with my prior vehicle. The new (used) vehicle was a very good deal and he steered me in the right directi More

by RSSHOLTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Shelton , Roberto Alvarez

Jul 17, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 14, 2023

Dealership Rating
Employee Rating

Steven Shelton was absolutely amazing to work with. He was professional, kind, personable, knowledgeable, informative, helpful, and went above and beyond for us. I would definitely work with Steven aga More

by Brienne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Shelton

Jul 17, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Steve and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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