Brad Tweten | Page 2

I honestly did not come in with plans to purchase but the team gave me a great value for my trade in vehicle and was wonderful to work with. I would (and already have actually) recommended working with them team gave me a great value for my trade in vehicle and was wonderful to work with. I would (and already have actually) recommended working with them for future purchases. With a fair trade in value and getting exactly what vehicle I wanted everything was perfect! More

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Stephen was excellent! Knowledgeable and not pushy. He made the sale very easy. Would recommend and have already. Knowledgeable and not pushy. He made the sale very easy. Would recommend and have already. More

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Superfast situation got a better deal than I ever could expect. Landon was very nice and helpful would definitely recommend Gateway Nissan expect. Landon was very nice and helpful would definitely recommend Gateway Nissan More

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Everything went as smooth as possible it was the quickest car buying experience that I have had car buying experience that I have had More

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From the minute I walked through the door I felt welcomed and respected. Caden was amazing! His low pressure and relaxed nature made it a very smooth transaction. Everyone one I met was kind and easy to work and respected. Caden was amazing! His low pressure and relaxed nature made it a very smooth transaction. Everyone one I met was kind and easy to work with. More

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During a routine oil change and mileage checkup, the mechanics at this dealership effectively totaled my engine. Accidents happen, it sucks but that is fine. What was not at all acceptable is that the s mechanics at this dealership effectively totaled my engine. Accidents happen, it sucks but that is fine. What was not at all acceptable is that the service team and my service advisor lied to me about the damage and ignored my calls for 3 days until I had to physically go into the shop to find all of this out. I had called many times over the days and was continuously told that my advisor or someone would be reaching back out to me, however, they only did once via voicemail in which they told me the car was “being cleaned” and “these things take time”. In the span of those 3 days the service department had made decisions (without contacting me) to buy an entirely new engine out of a salvaged vehicle and were going to replace mine. All I was told at this time is that they needed to clean my engine and keep it over night. As I did not approve this decision and could not afford to stay in town for the time they would need, I had to get a new car as mine was effectively killed by the service department, during an oil change. Most of the sales staff were lovely to work with and very understanding during the entire process. Not to mention the same service department chipped the paint on my brand new vehicle while replacing the rear emblem (which had factory damage). If there is a message from this experience, it’s to own up to any errors and communicate with your client, it was very shameful how the service department went about this. More

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I had a very nice experience at Gateway Nissan! They had the car of my dreams. I can’t believe I was able to drive it home the same day! They had the car of my dreams. I can’t believe I was able to drive it home the same day! More

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Stephen was great to work with on my purchase of my new Palisade. Explained features of the vehicle with expertise. All those at Gateway were great to work with. Palisade. Explained features of the vehicle with expertise. All those at Gateway were great to work with. More

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Martez was very personable and helpful throughout this process. He was not pushy and listened to what we wanted. process. He was not pushy and listened to what we wanted. More

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Caden B. was my sales representative, and he was very kind, patient, professional and helpful. He carefully explained some of the differences between differe was my sales representative, and he was very kind, patient, professional and helpful. He carefully explained some of the differences between different models. When I finally decided on one, he helped me through how so many of the newer features (with which I was quite unfamiliar) worked and assisted me in setting up the appropriate apps on my cell phone. I would highly recommend him and Gateway overall to everyone. I LOVE this dealership! More

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