"Volvo XC90 Purchase"
Brady was great to work with - he was super responsive before and after our purchase, and understood that I wanted to make this process (one that frankly I don't love) quick and simple. He did his very best to do that!
I would recommend both Brady and Volvo Silver Springs, with one caveat: I was disappointed that during the discussion around financing we were not more clearly walked through the figures for our trade-in (or rationale) and interest rate etc. We were just given pages to sign, no context was given by the person we worked with, so we had to look for that info ourselves on the contracts, and left feeling a little unnerved by that part of the experience. Nonetheless, the offer was fair, so we didn't decide to put a pause on the purchase, and I do really love my new car.
"Great experience at Volvo"
We had a really nice experience at Volvo. Brady was very attentive and helpful. We would gladly recommend Brady and the Volvo company to our family and friends.
"Pain Free Used Car Experience"
We had been searching for a used car as an extra vehicle for our family since May. We were headed to Gaithersburg when saw a used 2007, yes , 2007 Hyundai Sonata at Volvo Cars. I reached out, Brady responded quickly and we made a detour on the way to Gaithersburg to look at another car. We never made it to Gaithersburg.
Brady is very professional and friendly. First of all, unlike other dealerships we have visited, he had the car waiting out front, with the key at the ready when we arrived. The car was presented clean and ready to go. Why do I say that, you would be surprised at how many places treat older cars so much differently than new ones. We took the car for a test drive . Brady answered all of our questions and we made the decision to purchase.
Now the headache.... financing. Stop..... there wasn't any. Diego in finance is a blessing. We had great conversation the whole time the car was being detailed for us...we thought it had already been detailed when we arrived! It was all painless. It was so pleasant you would have thought we had purchased a brand new Volvo!
If you are in the market for a used car and you see one listed at Volvo Cars Silver Spring... I would strongly urge you to go for it.
Brady was very helpful and made the car buying process extremely easy. He answered all our questions and was very knowledgeable. He was able to to show us all the features the car had. Thank you!
Neal was very helpful and helped me and my boyfriend out get the car we needed at a good price and rate. Monthly rate was ausome definitely recommend you to stop by and ask for Neal to help you out and get a car.
"Great buying experience. "
Brady is an excellent, no hassle salesman who knows his cars and the options that go along with them. I found the whole experience enjoyable
"Used car purchase "
Brady was very helpful and professional, it was a great overall experience. The test drive experience to closing experience was a quick and easy process.
"Excellent Buying Experience - First Time Volvo Owner"
Simply put, this was the funnest and smoothest car buying experience I have ever had. I spoke with Brady a few days before driving up on Saturday to test drive an XC90 I was interested in from their website. Brady had the car ready when I got there. We went on a test drive, then Brady reviewed many of the vehicle features and answered my questions.
I traded a vehicle and that was looked at while I on the test drive. This was the only negotiating point we had to discuss and Noah was easy to work with as a sales manager. In the end I feel I received a very good deal including the XC90, a Polestar upgrade, and a 5yr/100k warranty (and a hat!).
Diego took care of us in finance--again a super smooth and efficient experience.
I would recommend Volvo Cars of Silver Spring (Herb Gordon Volvo).
"Brady was awesome"
Brady Crosby is the best sales person I’ve worked with to date and I’ve purchased more than 10 vehicles in the last 15 years. He was really friendly and really knowledgeable of the vehicles. He didn’t try to push a sale and came back with a price I couldn’t even try to negotiate with. He followed up after the sale and is working with me on getting something looked at and fixed.
"Professional, Good Environment, Patience"
It was a great experience. Mr. Crosby is a great professional that knows its background on car sales. High knowledge of the dealership and was very patient during the process. I recommend that people stop by to the dealership in the near future.