Brandon Brown | Page 6

Jeremy Franklin Mitsubishi of Kansas City responded

Allankells, thank you for the high star rating and your wonderful review! We're thrilled to hear that your car-buying experience with us was the easiest one yet. Providing exceptional service before, during, and after the sale is our top priority, and we’re glad we could make the process smooth for you. If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle!

Jeremy Franklin Mitsubishi of Kansas City responded

Daryl Thomas, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. Providing prompt and attentive service is important to us, and we sincerely apologize for the wait you encountered. We would love the opportunity to make things right—please reach out to our service team so we can address your concerns and ensure a better experience moving forward.

Jeremy Franklin Mitsubishi of Kansas City responded

Danaq336, thank you for sharing your positive experience! We’re thrilled to hear that our team went above and beyond to provide you with excellent service, moving quickly and respecting your budget. It’s great to know we could make your car-buying process smooth and stress-free. Your appreciation means the world to us, and we’re here whenever you need us again. Enjoy your new car!

Jeremy Franklin Mitsubishi of Kansas City responded

Pearlbraboy, we're glad you had such a wonderful experience with us! Thank you for your kind words! We’re delighted to hear that you felt welcomed and appreciated during your visit. At Jeremy Franklin Automotive, we strive to treat every customer like family, ensuring a professional and friendly experience every step of the way. Your satisfaction is our top priority, and it means the world to us that you took the time to share your experience. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Calvinjones4343, we are glad we could help! Thank you for sharing your experience with us! We’re so glad we could help ease your worries and get you into an amazing car with no money down. It’s our goal to provide excellent service and make the car-buying process as smooth and stress-free as possible. Enjoy your new ride, and thank you for choosing Jeremy Franklin Automotive. If you ever need anything, we’re here for you!

Jeremy Franklin Mitsubishi of Kansas City responded

Larrystorer1551, thank you so much for the positive review! We're thrilled to hear that your recent service visit for your Outlander was quick and effortless. Providing friendly, knowledgeable service and ensuring a hassle-free experience is what we strive for every day. We appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Safe travels, and thank you for being part of our family!

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, thank you for sharing your positive experience! Thank you for your fantastic review! We're so glad we could take care of everything you needed and get you back on the road quickly with your new back brakes. It’s great to hear that our service advisor and technicians provided a smooth and efficient experience. We truly appreciate your trust in Jeremy Franklin Automotive and are always here to help. Looking forward to seeing you next time—thank you for being part of our family!

Jeremy Franklin Mitsubishi of Kansas City responded

Rebeccablack1013, we're glad you had such a wonderful experience with us! We're thrilled to hear that Brandon and Chris were able to assist you so well throughout your car-buying journey. It's great to know that you felt comfortable with the deal and are loving your new Mirage! We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new ride! Thank you again for leaving us this response!

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, we regret to hear that you had this experience with us. Thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We take customer feedback seriously, and we're sorry that the oil change and brake service didn't meet your expectations. We would love the opportunity to address the windshield fluid issue and ensure the grinding sound is fully resolved. Please contact us at your earliest convenience so we can make things right and take care of any remaining concerns. Your satisfaction is our top priority, and we appreciate your understanding.

Jeremy Franklin Mitsubishi of Kansas City responded

Jay, we're glad you had such a wonderful experience with us! Thank you so much for your kind words! We're thrilled to hear you found exactly what you were looking for and that your experience was quick, helpful, and welcoming. Our goal is always to make sure you leave happy and confident with your new vehicle. Enjoy the ride, and we look forward to seeing you again in the future!